Abstract: One of the key challenges for business executives in the knowledge era is to manage intellectual capital. Drawing upon: (1) the author’s personal experience as CKO of Knexa.com – the world’s first knowledge exchange auction; and (2) the relatively nascent literature on the roles and responsibilities of CKOs, this paper highlights five perspectives
Knowledge Management roles and responsibilities
Chief Knowledge Officer and Reward Structures
Abstract: There is only one way under high Heaven to get anybody to do anything. Knowledge sharing cannot be mandated. The whole notion of sharing what an employee knows is diametrically opposite to the way in which reward structures in most companies work. Why would anyone want to share his knowledge if that knowledge
Knowledge Management Implementation Team
Abstract: Creating a knowledge management organisation should be considered in two phases; an implementation phase (the phase of organisational change; transforming the organisation to one which is fully knowledge-enabled) and the steady state phase (once the transformation has been completed). This document describes some issues concerned with selecting an implementation working
In-house legal knowledge manager
Abstract: How important is knowledge management to the smooth and efficient functioning of an in-house legal team? What value can a dedicated knowledge manager bring? We talk to two knowledge managers – Helen Barker from Diageo and Katharine Ward from Vodafone – about their roles and the benefits that their skills and expertise bring