Purpose: This paper aims to contribute to defining the concepts of boundary spanner, gatekeeper and knowledge broker. Design/methodology/approach: A review of the literature covering more than 100 sources. Findings: A review of past research leads to proposing a set of new definitions and also to
Knowledge Management roles and responsibilities
Chief Knowledge Officer Wanted!
Abstract: One of the key challenges for business executives in the knowledge era is to manage intellectual capital. Drawing upon: (1) the author’s personal experience as CKO of Knexa.com – the world’s first knowledge exchange auction; and (2) the relatively nascent literature on the roles and responsibilities of CKOs, this paper highlights five perspectives
Chief Knowledge Officer and Reward Structures
Abstract: There is only one way under high Heaven to get anybody to do anything. Knowledge sharing cannot be mandated. The whole notion of sharing what an employee knows is diametrically opposite to the way in which reward structures in most companies work. Why would anyone want to share his knowledge if that knowledge
Knowledge Management Implementation Team
Abstract: Creating a knowledge management organisation should be considered in two phases; an implementation phase (the phase of organisational change; transforming the organisation to one which is fully knowledge-enabled) and the steady state phase (once the transformation has been completed). This document describes some issues concerned with selecting an implementation working