Abstract: Creating a knowledge management organisation should be considered in two phases; an implementation phase (the phase of organisational change; transforming the organisation to one which is fully knowledge-enabled) and the steady state phase (once the transformation has been completed). This document describes some issues concerned with selecting an implementation working
knowledge management skills
In-house legal knowledge manager
Abstract: How important is knowledge management to the smooth and efficient functioning of an in-house legal team? What value can a dedicated knowledge manager bring? We talk to two knowledge managers – Helen Barker from Diageo and Katharine Ward from Vodafone – about their roles and the benefits that their skills and expertise bring
Working KnowledgeCSP
Working KnowledgeCSP (CSP stands for “Concept, Strategy, Practice”) offers the following Knowledge Management education and training
The Chief Knowledge Officer (CKO) — Still Relevant
Abstract: Success requires a guiding strategy to enable individuals, teams, and the organization, to become more knowledge enabled by complementing and supporting both operational and infrastructure components in their everyday work, providing tools and techniques that make work easier, the leadership and workforce more productive and effective, all resulting in improved overall organizational performance.
Skills and competencies required to work with knowledge management
Abstract: The two key players in knowledge management, Thomas Davenport and Larry Prusak, have several times expressed their admiration for librarians and have been heartened by the role they have begun to play in knowledge management. In their book Working Knowledge. How organizations manage what they know (1998) it is emphasised that the awareness