Birmingham City University (BCU), formerly the University of Central England in Birmingham (UCE Birmingham), Birmingham Polytechnic, and Birmingham College of Art, offers the following Knowledge Management education and training
knowledge management
Knowledge management a viable and sustainable career path?
In the LinkedIn Group of the Gurteen Knowledge Management Community Art S. asks: With the proliferation of KM certifications, certificates, master classes, and formal education one might think that becoming schooled in KM would lead to a long and exciting career as a Chief Knowledge Officer, Knowledge Manager, Knowledge Engineer, Knowledge
Knowledge Champions in Development Organisations
Abstract: At an organisational level, efforts to support greater knowledge management and learning can get ‘stuck’ within a mechanistic approach, designing structures or tools when one of the most important things to think about is people and how we can create the right conditions for them to interact in productive ways. The idea of
Multi-skilled Knowledge Management, Library and Information Manager
Abstract: Last night we ran our second joint evening coaching event with the Henley KM Forum. The evening was hosted by Jane McKenzie, Director of the Forum in the beautiful surroundings of Henley Business School. Our theme was ‘Jack of all (trades), master of none? – the multi skilled KIM professional’
Customer Knowledge Management Competencies
Abstract: The purpose of this research is to understand the way a CRM project implementation may contribute to the success of the project. The approach of Knowledge Management Strategic Alignment was used as a theoretical framework and a case study was realised for this end. The case study allowed exploring the role of customer