The Knowledge Management Education Hub

Since 2015 Sue Hill Recruitment (SHR) and TFPL have published four Knowledge and Information Management salary surveys for the entire UK library, archive, knowledge, information and records management industry. The 2017 salary survey was published in association with the Information and Records Management Society (IRMS), the 2019 salary survey in association with IRMS and the Chartered Institute of Library and Information Professionals (CILIP). The surveys cover the full range of information-related roles across all sectors and enable the benchmarking of salaries by sector and location as well as discipline.

In addition, as part of their “Workforce Mapping” project, CILIP and the Archives and Records Association (ARA) have published “A Study of the UK Information Workforce” in 2015 and 2023. (for 2023 CILIP and ARA have been joined by several other institutions to form a “Workforce Data Consortium”) The studies based on the Workforce Mapping Surveys 2014/15 and 2021/22 have been conducted by Edinburgh Napier University (Centre for Social Informatics & Employment Research Institute) and Kinetiq.

Salery & Workforce Mapping Studies/Reports:

• Reddington, M. et al.: A Study of the UK’s Information Workforce 2023. Mapping the Library, Archives, Records, Information Management and Knowledge Management and related professions in the United Kingdom & Ireland. CILIP, ARA et al., 2023 Full text »
• Steve Brennan (Ed.): Knowledge & Information Management Salary Survey 2019. London: Sue Hill Recruitment / TFPL, 2019. Full text »
  • The Evolving Role Of Knowledge Managers (Page 10; one pager)
• Chris Jones (Ed.): Salary Survey 2017. London: Sue Hill Recruitment / TFPL, 2017. Full text »
  • David Comins: Is there a vacuum in Knowledge Management? TFPL Blog, 28 May 2018 Read more »
• Chris Jones (Ed.): Salary Survey 2016/17. London: Sue Hill Recruitment / TFPL, 2016. Full text »
  • Knowledge Management (Page 14)
    “We are witnessing the ongoing evolution of roles within the Knowledge Management (KM) discipline… We have seen good salary ranges being offered across KM roles with definite growth for progression and career development.”
• Chris Jones (Ed.): Salary Survey 2015: Library, archives, knowledge, information & records management. London: Sue Hill Recruitment / TFPL, 2015. Full text »
  “The majority of people working in the Commercial Sectors are in Research and Analysis – 33%. 22% are in Knowledge Management,… There have been some very clear areas of demand, demonstrated most clearly in Knowledge Management roles within law and professional services organisations.”
• Hall, H. et al. (2015). A study of the UK information workforce. Mapping the Library, Archives, Records, Information Management and Knowledge Management and related professions in the United Kingdom. CILIP/ARA, 2015, 186 p. Full text » (Full Report & Executive Summary; Edinburgh Napier University) Full text » (Executive Summary; CILIP) Full text » (Executive Summary; ARA) Full text » (Full text; CILIP/ARA)

The most recent salery surveys can be accessed through the websites of SHR or TFPL, the workforce mapping survey report from the CILIP website

Boris Jaeger: UK Knowledge and Information Management Salary & Workforce Mapping Surveys. Knowledge Management Education Hub, September 20, 2024 (Originally published: September 23, 2020)

Copyright © KMedu Hub.

Related Resources:

• ARA: Findings from the workforce mapping survey report. Archives & Records Association News, 14. June 2023 Read more »
• CILIP: Highly skilled and predominantly female – Workforce Mapping 2023 Survey results out now. CIPLI News & Press, 14 June 2023 Read more »
• ARA: Workforce Mapping is here! Archives & Records Association News, 3. August 2022 Read more »
• Hall, H. (2021). Workforce Data Consortium issues invitation to tender for Workforce Mapping Survey 2021/22. Hazel Hall’s Blog Full text »
• Chris Jones: TFPL knowledge & information management survey 2017. TFPL Blog, 23 May 2017 Read more »
• Gemma Wood: Sue Hill and TFPL release 2016-17 Salary Survey. Information Today Europe, 20 October 2016 Read more »
• Victoria Sculfor: Salary survey 2015. Information Today Europe, 12 August 2015 Read more »
• Gemma Wood: Sue Hill Recruitment and TFPL release first salary survey for UK Information industry. Information Today Europe, 20 July 2015 Read more »
• Hall, H. and Raeside, R. (2016), Mapping the UK information workforce in the library, archives, records, information management, knowledge management and related professions. Proc. Assoc. Info. Sci. Tech., 53: 1-4. Full text »
• Hall, H. (2018). Workforce Mapping Project report now available for download. Hazel Hall’s Blog Full text »
• Hall, H. (2015). Who is the ‘typical’ UK information worker? Headline findings of the CILIP/ARA Workforce Mapping Project. Hazel Hall’s Blog Full text »
• Hall, H. & Abell, A. (2006). New role realities: avenues for extending the reach of information specialists. American Society of Information Science and Technology Annual Meeting Proceedings, 43(1). Full text »
• TFPL: BIALL Salary Survey Highlights, Sep 2000 Read more »
• TFPL: 1998 Information Sector Salary Surveys Press release »
  – Management consultancy and accountancy survey
  – Banking survey

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