Abstract: There is only one way under high Heaven to get anybody to do anything. Knowledge sharing cannot be mandated. The whole notion of sharing what an employee knows is diametrically opposite to the way in which reward structures in most companies work. Why would anyone want to share his knowledge if that knowledge
Publications
Books, articles, and press releases relevant to Knowledge Management education and the KM career path
Knowledge Management Implementation Team
Abstract: Creating a knowledge management organisation should be considered in two phases; an implementation phase (the phase of organisational change; transforming the organisation to one which is fully knowledge-enabled) and the steady state phase (once the transformation has been completed). This document describes some issues concerned with selecting an implementation working
Designing the Knowledge Management Team
Abstract: Teams in IT projects have traditionally involved two parties: end users and IT staff. However, for a knowledge management system, teams need to be more comprehensive to be effective. A knowledge management system is built on expertise, knowledge, understanding, skills, and insights brought into the project by a variety of stakeholders who might
Knowledge Activists’ Successes and Failures
Abstract: Firms are increasingly relying on “knowledge activists” to facilitate the flow of knowledge. This paper discusses which initiatives by activists are most likely to succeed. It identifies a conceptual framework that illustrates the conditions essential to full knowledge sharing and illustrates its effectiveness through a selection of case studies. It concludes by saying