Abstract: Behavioural and interpersonal skills most often cited as essential for successful knowledge management (acquisition). Unfortunately, little is known about the roles played by leadership in the process of knowledge acquisition. A survey of 227 persons who are, or have been engaged in knowledge acquisition activities was undertaken to investigate the relationship between different
Knowledge Management User Training and Education
Abstract: The observation that KM is more about people and organizational culture than it is about IT is common currency in our field. That observation is translated into a variety of prescriptive forms—don’t leave KM to the IT folks, don’t assume that if you build it they will come, recognize the importance of social
Don’t Look to Certification Bodies for Knowledge Management Professionals
Purchase from publisher » Daniel W. Rasmus: Don’t Look to Certification Bodies
What chief knowledge officers (CKOs) do
Abstract: As companies transform themselves into learning organizations, chief knowledge officers (CKOs) are becoming new features of the senior executive landscape. CKOs are responsible for driving a company’s knowledge management (KM) strategy. For many organizations, hiring a CKO is good way to initiate a KM program. One of the biggest challenges currently facing organizations
Choosing the right leader for knowledge initiatives
Abstract: Choosing the right leader for knowledge initiatives is a crucial first step When the concept of knowledge management was new, it was common for an advocate or two–often employees associated with information technology–to introduce it into the enterprise. But now, as ideas about knowledge energize business strategies, companies are giving