Abstract: Competitive Intelligence (CI) and Knowledge Management (KM) are hot topics around many organizational water coolers. Yet little has been written on how they interrelate or how to improve the mutual competencies of CI and KM workers. In the following article first published in the July-Aug edition of Competitive Intelligence magazine (Vol 6, Number
Professional Learning for Knowledge Services
Abstract: Knowledge Services is an enterprise-wide management methodology that enables companies and organizations achieve excellence, both in the performance of internal staff and in their interactions with external customers. Knowledge Services is more than knowledge management. Defined as the convergence of information management, knowledge management, and strategic (performance-centered) learning, Knowledge Services
Master of Advanced Studies eLearning und Wissensmanagement – Neu an der Uni Luzern
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Training strategies to promote the ability to learn
Abstract: Knowledge management has attracted much attention as a key strategy to organizational success and survival in today’s unpredictable and highly competitive environments. And yet, unless people in organizations possess the learning capability to use knowledge creatively, a well‐developed knowledge management system cannot be directed at sustaining profitability. Managing knowledge involves both perspectives and
Librarians or Knowledge Managers? Difference?
Abstract: While there has been a trend in recent years for libraries to change their names to be called information or knowledge centres, and librarians have begun to be called by other names, such as knowledge managers, there is a tendency for these new titles and functions to be very poorly defined and the





