Abstract: An actual trend in higher education institutions as organizations committed with quality services is to move forward to develop of quality in student support services. Developing a more efficient, agile, and cost effective quality web based student support service model for its on-campus and off-campus learning communities as a way to promote operational
chief knowledge officer
TFPL*
TFPL, formerly part of the i-documentsystems group and IDOX, resp., (2004-2013) and since 2013 part of the ILX Group and Progility, resp., has offered the following Knowledge Management education and training
Will the Real Knowledge Managers Please Step Forward?
Abstract: The literature of library and information management of the past few years has periodically exhorted librarians to market themselves as skilled knowledge workers capable of taking over the emerging “knowledge management” function in their organisations. This paper challenges such a fanciful re-engineering of the librarian’s role and suggests that it is based on
The Knowledge Management Team
Abstract: This chapter provides an overview of the professionals who form part of the KM team. The key skill sets required to carry out KM responsibilities are described using a variety of frameworks. The new role of CKO (Chief Knowledge Officer) and CLO (Chief Learning Officer) are introduced, and their evolution from the more
Chief knowledge officer in South Africa
Abstract: The knowledge economy has become a reality for many enterprises. In the knowledge economy, it is not products and services that give enterprises a competitive advantage, but how well they manage their knowledge, in other words, what they know and whether they know how to do new things quickly. Bontis (2002:1) states that knowledge