Abstract: Since KM became an explicit part of the business scene in the mid 1990s, HP has looked for ways to support its local, often informal sharing tradition with programs that would allow for a broader reach. HP’s Knowledge Advisor Program is one of those efforts — designed to provide a human interface for
knowledge broker
Institutional Researchers as Knowledge Managers
Abstract: Using concepts from Davenport and Prusak’s “Working Knowledge” and other recent research on knowledge management, this article discusses the processes through which institutional knowledge is created, managed and transferred throughout the university and ways in which institutional researchers can improve these processes. A special emphasis is placed on the need to strengthen the
Value of internal knowledge infomediaries
Abstract: Businesses are discovering the value of internal infomediaries. The disjunction between company employees and company knowledge hasn’t always been so acute. A business is, after all, a community of sorts, and every community has librarians, chroniclers, sages and gossips. But as the speed of business has accelerated, the tolerance for
Librarian and Information Professional as Knowledge Navigator
Abstract: The new Kowledge Economy is a period of rapid change-a paradim shift-for librarians. Rory Chase discusses why it can be viewed as either the beginning of a new golden age for the profession, or the point when librarians became marginalized, and perhaps made irrelevant, by the rapid advances in digital computer and telecommunication