Abstract: MAYBE YOU FIRST HEARD ABOUT IT on the elevator, during a business lunch or on the golf course. Whatever the venue, at some point in the past few years you heard the words knowledge management (KM). And there’s a good chance your company has since come to understand the necessity of transforming information
knowledge champion
Knowledge Leadership
Abstract: In our research for Creating the Knowledge-based Business we found without exception that where KM was progressing well, underpinning it was strong leadership. We identified the following as the essential factors of knowledge leadership: A knowledge leader (or champion) – that person may or may not have a title
Chief Knowledge Officer and Reward Structures
Abstract: There is only one way under high Heaven to get anybody to do anything. Knowledge sharing cannot be mandated. The whole notion of sharing what an employee knows is diametrically opposite to the way in which reward structures in most companies work. Why would anyone want to share his knowledge if that knowledge
Dallas/Fort Worth (DFW) Knowledge Management Community of Practice*
The Dallas/Fort Worth (DFW) Knowledge Management Community of Practice, formerly the DFW Knowledge Management Interest Group, sponsored by ServiceNow and Christus Health, has offered the following Knowledge Management education and training