Abstract: As knowledge management (KM) is considered a multifaceted discipline in Malaysia, KM is still evolving. In fact, the transformation in the Malaysian government’s agenda on the Knowledge-economy has been reflected in the development of the Knowledge-based Economy Master Plan in the year 2001. From the social constructionist philosophical stance, this interpretive study uses
knowledge management competencies
iKMS Knowledge Management Competencies Framework
Abstract: Although some KM professionals have well-defined roles and responsibilities, most tend to have multiple roles which change according to the immediate needs of their projects. This often makes it challenging to clearly define their varied responsibilities. This lack of definition makes it difficult to assess the skill-sets required for particular
Customer Knowledge Management Competencies
Abstract: The purpose of this research is to understand the way a CRM project implementation may contribute to the success of the project. The approach of Knowledge Management Strategic Alignment was used as a theoretical framework and a case study was realised for this end. The case study allowed exploring the role of customer
Knowledge Management Education Forum (KMEF) – Invitation to participate
(Kent, OH, 03/2011) What do knowledge management practitioners need to know to be successful? What competencies define the profession? Those are not easy questions to answer, no matter how long you’ve been in the field. Yet we are at a significant juncture in the evolution of this young profession and this
Knowledge Management Competencies for Nigerian Academic Librarians
Abstract: This paper aims to identify the competencies perceived to be essential for successful knowledge management applications in Nigerian academic libraries. The paper was guided by five specific objectives. A cross sectional survey approach was used for the study. Questionnaire was the main instrument to collect data from one hundred academic librarians who participated