In the Groups.io discussion list of the Systems Integration KM Leaders Community bsvahn99 asks: I am conducting an assessment of KM organization structures as well as developing an updated “customer facing” KM job description for our global group. Would you be willing to share the role/job description for your “customer facing” KMs?
Knowledge Management roles and responsibilities
Death of the Chief Knowledge Officer (CKO)
Abstract: Not too long ago I swatted the beehive that is the KM CKO position. And, as one might expect when doing so, the stings were numerous and from every direction. If you’re unfamiliar with my initial foray into this discussion, basically it went something like this: if the CKO role is dead, we
Information Professionals Supporting the Knowledge Management Environment
Abstract: “Regardless of their tenure, many individuals have seen their roles and responsibilities downgraded because they were not perceived as contributi ng directly to the KM initiatives.” writes Sue Henczel. the Trainin.g, Catalogui,ng and Conso rtia Ma nager for CAVAL Co lla bor-ative Solutions in Melbourne, Australi a. Read about how information professionals are
Certification for knowledge management professionals
Abstract: As knowledge management has increasingly become a valuable business tool and draws more attention, its complexity is also vexing. The wide range of topics covered, the uncertainties associated with implementing KM practices as well as effects on employees and organizations have been major obstacles in the KM development. All of these make the
Do You Need a Chief Knowledge Officer?
Abstract: A Chief Knowledge Officer is a senior executive who is responsible for ensuring that an organization maximises the value it achieves through one of its most important assets – knowledge. Although only a few companies have people with this explicit title, those with similar responsibilities include Director of Intellectual Capital, Director of Innovation.