Abstract: This paper summarizes the community network literature, focusing on the role of the [usually] volunteer or low-paid community network champions. Since champions usually emerge from within their local community and display many of the skills discussed in the organizational literature under the umbrella of knowledge management, it is suggested that they be officially
knowledge manager
Digital Knowledge Manager skills in Marketing
Abstract: DKMs use all the data a company has to determine what data it needs to solve problems and drive strategy. The advent of today’s new intelligent services (Google Assistant/Home, Cortana, Siri and others) has created an accelerated curve. Google, Bing, Apple, Yahoo, Amazon and other increasingly intelligent services are driving
Andrew Trickett: Confessions of a Knowledge Manager
Abstract: “I can’t find the sodding thing that I’m looking for!” It’s the type of exclamation you most certainly want to minimize in your firm. Right? We’ve dipped into our archive and happily returned to Andrew Trickett, his impassioned commitment to Knowledge Management, his belief in reciprocal altruism, and his solutions
How to Sell Knowledge Management
Abstract: Proven Practices for Promoting a Knowledge Management Program offers techniques and advice from Stan Garfield, a seasoned knowledge management professional and expert with decades of experience in the field. You’ll learn the essential elements of a knowledge management program; how to lay the foundation for success; the secrets to obtaining
The Knowledgeur: Skills for a New Kind of Knowledge Manager?
Abstract: As the book Patricia Eng and I are writing takes shape – we spent a productive couple of days last week editing chapters and agreeing key points for those still to be completed – so my thoughts continue to evolve as to the future role (and skills needed) to be a Knowledge (and






