Abstract: This paper focuses on the role of the departments of Library and / or Information Science (L/IS) in South African universities in the training of Knowledge Management (KM) competencies. A questionnaire was e-mailed to thirteen L/IS departments, of which 9 (69%) responded. All respondents showed great interest in KM as an L/IS competency. They
“OER”
Open Educational Resources (OER) on Knowledge Management education and training
Study and Analysis of Malaysian Knowledge Management Practitioners’ Training Preferences
Abstract: As knowledge management (KM) is considered a multifaceted discipline in Malaysia, KM is still evolving. In fact, the transformation in the Malaysian government’s agenda on the Knowledge-economy has been reflected in the development of the Knowledge-based Economy Master Plan in the year 2001. From the social constructionist philosophical stance, this interpretive study uses
Knowledge Management Education Forum (KMEF)*
The Knowledge Management Education Forum (KMEF)1) was supposed to be an on-going, annual dialog hosted by Kent State University (Information Architecture and Knowledge Management Program) and George Washington University (Institute for Knowledge and Innovation) in order to identify and grow consensus on the knowledge management body of knowledge, competencies, roles and educational curriculum.
Customer Knowledge Management Competencies
Abstract: The purpose of this research is to understand the way a CRM project implementation may contribute to the success of the project. The approach of Knowledge Management Strategic Alignment was used as a theoretical framework and a case study was realised for this end. The case study allowed exploring the role of customer
Knowledge management governance to drive strategy
Abstract: This paper investigates how Knowledge management (KM) governance drives the effective implementation of KM strategy in organizations. To this end, we analysed the survey evidence from 218 organizations from the perspective of KM governance, selection of techniques in the development and implementation of knowledge strategy and its alignment with business strategy. Based on