The Community Roundtable (TheCR)

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The Community Roundtable (TheCR) offers the following Knowledge Management education and training opportunities:

Communities

  • TheCR Network

Course Materials

  • Toolkits: Start Toolkit, Build Toolkit, Social Executive Toolkit, State of Community Management Toolkit
  • Community Management 101

Multimedia

  • Jun 2019: Highlights from The State of Community Management 2019
  • Online Community Management Videos (Quick Community Videos)
      Launching an Online Community; How Online engagaement Impacts Community Members; 5 Tips // Evaluating Online communizy Platforms; Community Roles 2020: Three Myths… BUSTED!
  • “Conversations with Community Managers” podcast series
  • “Engagement That Scales” webinars / podcasts

TheCR Academy

Training

Community 101 Certification Courses

  • Community 101 – Community Frameworks and Models (free)
  • Community Management Fundamentals Training – for internal and external community managers (Member-only / Guided or On-Demand; max. 120 self-paced online learning courses)
    – External Community Management Training / Manager Fundamentals course
    – Internal Community Management Training / Manager Fundamentals course course

Advanced Topics’ Certification Courses

  • Community Program Essentials (4-6 weeks self-paced learning)
  • Social Executive Shorts (video series designed to help executives make the most of social tools and online communities)

Customized Courses

  • Custom Advisory and Training for Community Teams
  • Custom Training (In-person, online and enterprise)
  • Ongoing Professional Development (live programming, networking and resources for TheCR network members)

Past Courses

  • Developing a Community Roadmap Workshop
  • Strategic Community Workshop: Community Strategy, ROI, and Business Case (six-weeks taught online course)

Conferences

  • The Community Roundtable Connect (TheCR Connect)*

TheCR Network

Events

Online events

  • TheCR Network Roundtables on topics in Community Management
  • Tech Thursdays 2021 (weekly)
      Oct 2021: Yes, you can create a personalized employee experience with your global intranet; Community Case Studies: Stanley Black and Decker; The Foundation of a Great Employee Experience; Community Everywhere: Events + Syndication; Connections: Secrets of Venice with a Born Venetian; Technology Demo: Igloo Software (CANCELLED); Man + Machine: How Bots on Communities Increase Human Connection; Panel: The Power of Executive Dashboards (CANCELLED); Community Case Studies: Finning and Xometry
      Sep 2021: Communication and Collaboration – Art of the Possible ;Building a Customer Success Community with Vanilla Higher Logic; Understanding Microsoft Viva: Is it right for your organization?; Community Case Studies: Floqast, Baker Tilly, and Heifer International; Getting Past the First 100 Days: Building Long Term Engagement in Your Employee Community; How Healthy is Your Community?; Secrets of Magic; Community Case Study: The Digital Employee Experience at Glencore; Getting Your Community Migration Right
      Aug 2021: Community Case Studies; Discover Buenos Aires’ Street Art and Sketch; Technology Demo: Beezy; Technology Demo: LumApps; Cultivating Optimism
      Jul 2021: Unleash the Power of Community for Self-Service; Technology Demo: SWOOP Analytics; Meet a Real Life Shark Scientist; Community Case Studies (2x); Next-Gen Community Analytics: What’s Next and What’s Needed?; Community Book Club: The Art of Gathering
      Jun 2021: Technology Demo: Verint; Technology Demo: Higher Logic; Bridge the Gap: How to get community engagement right in a hybrid work model; Coffee Masterclass (basic concepts about the neuroscience of flavor); State of Community Management 2021; Kick Off Panel: The Future of Community
  • Engagement That Scales (weekly webinars)
      May 2020: #9: Proteeti (a Sanskrit word meaning “learning that transforms”), #8: Adaptive Language, #7: Working Smarter, #6: Adaptation Advantage
      Apr 2020: #5: What a Crisis Reveals About Technology, #4: Leading Compassionately Through a Crisis, #3: Thoughtfully Moving Events Online, #2: Creating Safe Spaces for Online Learning
      Mar 2020: #1: Bringing IRL Events Online
  • Webinar events on topics in Community Management
      Jun 2021: Highlights from The State of Community Management 2021
      Jun 2020: Highlights from The State of Community Management 2020
      May 2020: Digital Leadership: Connecting, Engaging, and Empowering; Five Tips for Planning Effective Content and Programming (Community Best Practices)
      Apr 2020: The Business of Community
      Mar 2020: Managing Remote Teams: Ideas and Advice for Thriving Online
      Feb 2020: Five Ways to Put Your Members First (Community Best Practices)
      Dec 2019: Best Practices for Launching a Community
      Oct 2019: Unlocking Community Engagement: Insights from The Community Roundtable
  • TheCR Salon – quarterly discission series
      Mar 2019: Community Leadership Comes Of Age
      Nov 2018: Community Governance For The Future
      Apr 2018: Community As Change Agents
  • Weekly programming, including Work Out Loud threads, AMAs and Happy Hour
  • Office Hours with Jerry Green

Face-to-face events

  • TheCRLive – casual lunch series in Boston
    – Apr 2018: Unleashing Employees To Participate And Become Brand Storytellers
  • TheCR Boston CoWorking Meet Up (Nov 2018)

Web Channels

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