Most Critical Knowledge Management Skills Hardest to Teach

Lauren Trees: The Most Critical KM Skills Are the Hardest to Teach. APQC Blog, Aug 24, 2022

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Related Resources:

  • APQC: Four Skills for Your KM Team to Develop Right Now. Huston: American Productivity & Quality Center, February 02, 2024 | Members only access »
  • APQC: Three Skills For Your KM Team To Develop Right Now. Huston: American Productivity & Quality Center, March 21, 2023 | Members only access » Register to access »
  • Mercy Harper et al.: The Skills Aspiring KM Professionals Need (and a Wish for the Future of KM). American Productivity and Quality Center (APQC Podcasts), May 24, 2021 | Register to access »
  • Lauren Trees: The Skills Knowledge Managers Need Most. APQC Blog, Mar 02, 2020 | Read more »
  • APQC: Core Competencies for Knowledge Management Teams. Huston: American Productivity & Quality Center, July 14, 2022 | Register to access » (originally published: November 28, 2019)
  • APQC: APQC’s KM Competencies Gap Analysis Template. Huston: American Productivity & Quality Center, July 14, 2022 | Register to access » (originally published: November 28, 2019)
  • Cindy Hubert; Lauren Trees: Skills and Competencies Needed to Succeed in KM – June 2015 – KM Community Call. Huston: American Productivity & Quality Center, June 19, 2015 | Register to access Slides » & Recording »
  • World Vision, U.S. Department of State, NASWA Case Studies:
    • Cindy Hubert et al.: Building KM Skills. American Productivity & Quality Center (Get to Know Our 2020 KM Conference Speakers Webinar Series), March 9, 2020. Webinar website »
      • (Summary article) APQC: Building KM Skills: World Vision, U.S. Department of State, and NASWA Discuss Traits for Success. American Productivity & Quality Center, April 30, 2020 Members only access »
      • (Recording) APQC: Building KM Skills: World Vision, U.S. Department of State, and NASWA Discuss Traits for Success. American Productivity & Quality Center, April 30, 2020 Members only access »; or Watch now »
  • Mercer Case Study:
    • Lauren Trees, Lisa Weber et al.: Roundtable: Cultivating the Right Skills for KM’s Future. American Productivity and Quality Center, June 23, 2022 Webinar website »
      • (Presentation slides) APQC: Cultivating the Right Skills for KM’s Future. American Productivity and Quality Center, June 28, 2022 Members only access »
      • (Summary article) APQC: Identifying and Closing Skill Gaps for KM Professionals. American Productivity and Quality Center, July 8, 2022 Members only access »
    • APQC: Upskilling the KM Team at Mercer. American Productivity and Quality Center, July 28, 2021 Register to access »
  • TechnipFMC Case Study:
    • Victor Alves and Luis A. Rodriguez: Developing Personal Knowledge Management Skills | TechnipFMC. American Productivity & Quality Center. (APQC’s 2020 KM Conversations Web Series: Engaging Employees in Virtual Collaboration), April 30, 2020 Event website »
      • (Recording) Victor Alves and Luis A. Rodriguez: Developing Personal Knowledge Management Skills at TechnipFMC. American Productivity & Quality Center. (APQC’s 2020 KM Conversations Web Series: Engaging Employees in Virtual Collaboration), May 1, 2020 Members only access »
      • (Presentation Slides) Victor Alves and Luis A. Rodriguez: Developing Personal Knowledge Management Skills at TechnipFMC. American Productivity & Quality Center. (APQC’s 2020 KM Conversations Web Series: Engaging Employees in Virtual Collaboration), May 1, 2020 Members only access »
      • (Summary Article) Victor Alves and Luis A. Rodriguez: Developing Personal Knowledge Management Skills at TechnipFMC. American Productivity & Quality Center. (APQC’s 2020 KM Conversations Web Series: Engaging Employees in Virtual Collaboration), May 8, 2020 Members only access »
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