Abstract: The knowledge management field has become increasingly professionalized in recent years, with more standardized job requirements and degree programs targeted at KM roles. But a lot of KM is about creative problem solving, relationship building, and trust—and there’s no step-by-step handbook to get those right. When we survey KM
American Productivity and Quality Center (APQC)
Training and Education for Knowledge Management
Abstract: There is a marked need for training in the area of KM practice. KM operations are expanding and new recruits are needed. Most practitioners enter the KM realm not from academic programs focusing on KM, or even featuring KM, but rather they transfer over and into KM from line operational jobs within their
Knowledge Management Events – Online & Free of Charge
Online and free of charge Knowledge Management training and education opportunities.
Knowledge Management Training (APQC Resource Collection)
Abstract: This collection offers guidance on training employees to participate in, leverage, and promote knowledge management. The best practices focus on four segments of the workforce: Learners who access, absorb, and use organizational knowledge Contributors who submit tips and lessons, answer questions, and otherwise share know-how
APQC Podcasts on Knowledge Management Career Path and Skills
Abstract: In a two-part podcast APQC’s Mercy Harper talks with Dr. Kendra Albright (Goodyear Endowed Professor in Knowledge Management, School of Information, Kent State University) and Lauren Trees (Principal Research Lead for Knowledge Management, APQC) about Knowledge Management careers, degree programs, and the key skills and experiences future Knowledge Management professionals should seek out and