Abstract: In 1909, Sam Walter Foss, a librarian at the Somerville Public Library in Massachusetts, wrote a paper entitled ‘Some cardinal principals of librarian’s work’. Interestingly, Foss emphasized and encouraged the role of the librarian to be a fundamentally social and people-oriented character as opposed to a shy and retiring ‘book lover’. This
change management
Variety of titles: chief information, chief learning, and chief knowledge officers
Abstract: The need to manage what Hubert St. Onge, Director of Organizational Learning for Canadian Imperial Bank Corporation, describes as a firm’s intellectual capital, “the sum of human, structural, and customer capital,” has created opportunities for a new breed of executives skilled in leveraging valuable organizational knowledge. A variety of titles