Abstract: What is community management anyway? And who does it? Are you a community manager? Are you sure? In community circles there has always been a lot of discussion about what community management is, whether we actually call it that and who is responsible for it. In particular
Abstract: The term knowledge always implies a relation to its application, a pragmatic connotation 294. Consequently, KM cannot be centralized in an organization e.g., in analogy to the management of capital. The role of a centralized unit is only a coordinating and administrating one. Generally, the most important KM-related instruments have to be applied
Abstract: A recent discussion in the SIKM Leaders Community focused on staffing a knowledge management program and community management effort. The initial post was from someone establishing a Knowledge Management Program Office with a focus on Communities of Practice who wanted to build a case for one or more dedicated resources.