Abstract: Purpose – This paper aims to look at the practices of those who are in charge of knowledge management in corporations: the knowledge managers. Design/methodology/approach – Using the activity system model, the study observes the work of four knowledge managers embedded in the same organizational context (the company Lafarge).
Abstract: The way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. Because knowledge management is not a one-size-fits-all method, you need a framework tailored to your organization and its priorities. The Knowledge Manager’s Handbook takes you step by step through the processes needed to define
Abstract: The objective of this guide, developed by representatives from India, Malaysia, Singapore, the Philippines, UK, and the APO Secretariat, is to help KM trainers and consultants in NPOs to understand KM and provide guidance for its implementation. This Knowledge Management: Facilitators’ Guide provides easy-to-follow instructions on delivering training in
Abstract: In our research for Creating the Knowledge-based Business we found without exception that where KM was progressing well, underpinning it was strong leadership. We identified the following as the essential factors of knowledge leadership: A knowledge leader (or champion) – that person may or may not have a title