Abstract: A number of uncertainties continue to plague the practice of knowledge management (KM) in both the private and the public sectors. These uncertainties may be exercising a braking effect on more widespread adoption of KM departments and functions. Among the more salient ambiguities is lack of consensus on exactly what KM is, and
Abstract: Some companies are creating room for a chief knowledge officer to manage unstructured information. Many of the companies I work with are starting to seriously address the issue of information and knowledge management. One major step they are taking is to create the post of chief knowledge officer (CKO) or
Abstract: Purpose – This paper aims to look at the practices of those who are in charge of knowledge management in corporations: the knowledge managers. Design/methodology/approach – Using the activity system model, the study observes the work of four knowledge managers embedded in the same organizational context (the company Lafarge).
Abstract: The way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. Because knowledge management is not a one-size-fits-all method, you need a framework tailored to your organization and its priorities. The Knowledge Manager’s Handbook takes you step by step through the processes needed to define