Abstract: Whether implementing a new Knowledge Management initiative or maintaining Knowledge Management in BAU, customer service organisations need to consider the following roles for a Knowledge Team. All organisations are different, so the size and scale of the team may vary, and you may have individuals performing multiple roles simultaneously.
Knowledge Editor
Wissensmanagement-Kompetenzprofil der Gesellschaft für Wissensmanagement
Abstract: Kaum ist die Phase für die öffentliche Kommentierung des Normentwurfs für Wissensmanagementsysteme, der momentan für den HR-Bereich der Internationalen Organisation für Normung (ISO) entwickelt wird, vorbei, veröffentlicht die Fachgruppe ‘GfWM Wissensmanagement Zertifikat’ der Gesellschaft für Wissensmanagement e.V. (GfWM) ihrerseits den Entwurf für ein ‘Wissensmanagement-Kompetenzprofil’ und bittet auch, bis zum 2. März 2018, um
Careers in Knowledge Management
Abstract: THE revolution in the field of knowledge is gradually leading to the establishment of a knowledge society, a knowledge economy, knowledge organisations with knowledge workers, in the process giving a strong momentum to the all-pervasive concept of. ‘Knowledge Management’. Have we ever given a thought as to how the compositions of newer
Knowledge Roles, Knowledge Management Skills, and Organization Structures
Abstract: There is no right way to organize for delivery of knowledge management. Much depends on the existing structures and responsibilities that already exist within an organization. We have already considered the role of the knowledge leader. But what kind of organization does he or she need in support? We consider in turn:
Knowledge Roles: The Chief Knowledge Officer and Beyond
Abstract: Knowledge management is all the rage. It has replaced reengineering as the hot conference topic of the day. And it’s not just being discussed-it’s actually being done. Hewlett-Packard unveiled more than 20 initiatives to manage knowledge at a recent workshop. In the past couple