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Knowledge Management Development Centre (KMDC)

Est. 2004 (2000) - 2021Leave a comment

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The Knowledge Management Development Centre (KMDC), formerly the Hong Kong Knowledge Management Development Community,¹⁾ offers the following Knowledge Management education and training opportunities:

Communities

Special Interest Groups

…in the areas of After Action Review (AAR), Customer Knowledge Management (CKM), Action Learning, Information and Communication Technology (ICT) and Project Management

Events

Community Events
List of meetings
2025202420232022202120202019201820172016201520142013201220112010200920082007200620052000-2004
Dec 2025: AI and Innovation in Knowledge Management (annual dinner):
Tung Wah Group of Hospitals – The Knowledge Management Journey from Start to Award-Winning
Votee AI – A dynamic start-up specialising in developing agentic generative AI presentations

May 2025: AI Meets Innovation: The Future of Knowledge Management (dinner):
How KM & Ignorance Management Drive Innovation (Keynote)
AI and Innovation Insights: The role of AI in Innovation Management
Learn how 2024 MIKE Award Winners leverage KM and AI for corporate innovation (Showcase)
From Hurdles to Breakthroughs (Panel Discussion with industry leaders)

Jul 2024: From Knowledge Management to Innovation Management and Implications to Future Education (panel discussion and dinner gathering; w. STEM+E Consortium)

No meetings

Dec 2022: Knowledge Monetization – from University Researches to Commercials (conference dinner/gathering)

Jul 2021: The Critical Success Factors In The Smart City Era (Webinar)

Jul 2020: To Share or Not To Share – Sharing with information security (webinar)

Jun 2020: How Artificial Intelligence is transforming education and corporate training (webinar)

May 2019: The Strategic Value of Design (Thinking) & Creative Leadership for Innovation (sharing and annual dinner)

Jan 2019: The brand new global knowledge management standard and its impact to the knowledge economy (seminar and dinner sharing)

May 2018: How Tencent leverages corporate knowledge and data insights to succeed (annual dinner and sharing)

Jun 2017: Value of copyrights and its relationship with knowledge management; Experience Sharing from World Bank Group – “Fishbowl” activities and projects (annual dinner)

Mar 2017: Effective Organizational KM Implementation (one-day closed workshop)

Jan 2017: KMDC Friends Farewell to Hon Chairlady

Oct 2016: Next Generation Re-Targeting (seminar)

Jul 2016: Ignite the Trend! Creating and Sustaining Community of Practice at Huawei (seminar)

May 2016: Building an Engaging Team (annual spring dinner)

Mar 2016: Embracing Knowledge Management in a Corporate University (networking drinks)

Aug 2015: 1823 Contact Centre at HKSAR Government Efficiency Unit (site visit & networking lunch)

May 2015: Fast Fashion in Action (annual spring dinner)

Mar 2015: Startup companies and local innovation plus IP (Intellectual Property) Protection (sharing session); After-work Networking drinks

Feb 2015: The Knowledge Management Journey of Tencent (dinner gathering); New Ways of Working: The collaboration platform of the government Statistical Service of Hong Kong (dinner gathering)

Nov 2014: New Ways of working: The collaboration platform of the Government Statistical Services of Hong Kong (sharing dinner); China Knowledge Management Practitioner Union Congress (sharing dinner)

Jun 2014: Knowledge management in Huawei Technologies Company Limited, Shenzhen (site visit with Nancy Dixon, advisor to Huawei on Knowledge Management strategy)

May 2014: Providing Value to Business using Knowledge and Information (10th anniv. & sharing dinner)

Oct 2013: Game-changing through Design & Innovation (sharing session)

May 2013: The Knowledge Management journeys of Tung Wah Group of Hospital, HKSAR Census and Statistics Department, Hong Kong Productivity Council and Huawei Technologies Company Ltd (annual dinner & panel)

Dec 2012: The development of Knowledge Management in Huawei Technologies Company Ltd: from process oriented to people oriented Knowledge Management (site visit)

Oct 2012: 1823 Call Centre of the Efficiency Unit, HKSAR (site visit)

May 2012: How the HKSAR 1823 Call Centre uses Knowledge management practices (annual dinner)

Apr 2012: Could Knowledge Management benefit from Cloud Computing? (social networking function)

Sep 2011: Boosting Corporate Financial performance with intellectual capital (seminar)

May 2011: Art Group, Arup, BGCA, Correctional Services Department HKSAR, Deloitte Consulting, Hong Kong Design Centre, Hong Kong Productivity Council, HGC, and Mainetti (HK) (roundtable session)

Mar 2011: Knowledge Management – The Arup Way (annual spring dinner)

Oct 2010: Knowledge Management through strategic protection and management of Intellectual Property (seminar)

Sep 2010: Ngong Ping 360 (NP360) (site visit in cooperation with the Hong Kong Quality Management Association)

Aug 2010: Knowledge Management Journey – How MTR did it? (site visit)

May 2010: Knowledge Sharing and Collaborations with IT Professionals” (1st knowledge cafe in cooperation with the Pacific Coffee Company)

Apr 2010 Knowledge Management practice in Pacific Coffee Company in leveraging brand equity for extraordinary business growth (spring dinner)

Mar 2010: Knowledge Management: ‘How do we find !K?’ (roundtable)

Dec 2009: Asia Knowledge Management Journey to Wisdom (5th anniv. & ICKM gala dinner)

Oct 2009: Managing Knowledge in IT Outsourcing Partnerships (seminar with the Hong Kong Productivity Council)

Apr 2009: Project and Knowledge Management Survival Toolkit (knowledge cafe with the International Association of Project and Program Management Greater China Chapter)

Feb 2009: Knowledge Management & the Creative Industry (seminar)

Dec 2008: How to better understand competitive landscape through excellent Customer Knowledge Management (year end dinner)

Apr 2008: adidas Group, Region Asia-Pacific: Every marathon begins with the first stride (annual spring dinner)

Mar 2008: Knowledge Management Measurement (roundtable)

Dec 2007: A roundup of Knowledge Management adoption, trends and prospects in Hong Kong and the Pacific Rim area (dinner gathering at Hong Kong Polytechnic University)

Oct 2007: How to formulate an effective Knowledge Management strategy (seminar)

Jun 2007: The Power of E-learning in Knowledge Intensive Organization (seminar)

Mar 2007: Jardine OneSolution’s Knowledge Management journey and the lesson learnt (annual spring dinner & networking)

Nov 2006: ‘Customer Experience Blueprint to Maximize Customer Value’ and ‘Do we really understand our customers? (Customer Knowledge Management – novelty on Knowledge Management)’ (seminar)

Aug 2006: Using Knowledge Management to improve Project Management Office’s efficiency (seminar with International Association of Project and Program Management); The role of Knowledge Management in Business Process Improvements (case sharing)

Jun 2006: ‘Knowledge Management Development in Singapore’ and ‘Knowledge Management Experience in China’ – a Reflective Session for Hong Kong Knowledge Management Development Progress (seminar)

Apr 2006: Supporting the Healthcare of 6 Million Patients with Knowledge Mangaement (seminar)

Mar 2006: “Near Miss Project” – Using ‘Near Miss’ to Capture Knowledge in a Hospital Environment (seminar)

Feb 2006: Innovative learning solutions (annual spring dinner)

Nov 2005: Facilitate Corporate Culture Building Through Knowledge Management (seminar)

Oct 2005: Helicopter View of Knowledge Management: A CEO Utilitarian Review (master’s forum)

Feb 2005: Applying “Thinkertoys: a handbook of business creativity” for Knowledge Creation (sharing session)

Dec 2004: Official KMDC launch event (experience sharing presentations: Leveraging Knowledge for Policing Excellence; Knowledge Management experience in social welfare sector; Knowledge management: the Bossini way)

Sep 2004: ‘Knowledge Management in Product Development’ and ‘Experience Sharing for Capturing & Utilising Lessons-learnt in Large Scale Projects (experience sharing session)

Jul 2004: Knowledge Management Experience in the U.S. (special soft launch seminar)

Feb 2004: Capturing Learning through After Action Review (seminar)

…

Jun 2003: Knowledge Management in the Hong Kong Police Force (experience sharing session)

…

Conferences

Asian Knowledge and Innovation Forum (AKIF)
- AKIF 2026, 28-29 January 2026, Hong Kong
  Conference Theme: AI Evolution: Catalyzing Knowledge Management and Transformative Innovation (AI驅動智慧管理：知識管理與創新轉型新篇章)
  (Co-organizer: Behaviour and Knowledge Engineering Research Centre, Department of Industrial and Systems Engineering, Hong Kong Polytecnic University; Arup University; Knowledge Management Development Centre
- AKIF 2025, 26-27 February 2025, Hong Kong
  Conference Theme: From practice to impact: optimising generative AI in knowledge management and innovation (從實踐到實效：優化生成式AI在知識管理與創新中的應用)
  (Co-organizer: Behaviour and Knowledge Engineering Research Centre, Department of Industrial and Systems Engineering, Hong Kong Polytecnic University; Arup University; Supporting organisations: …, Knowledge Management Development Centre)
- AKIF 2024, 27-28 March 2024, Hong Kong
  Conference Theme: Generative AI: Transforming Knowledge Management and Innovation (生成式AI ∶ 重塑知識管理與創新)
  (Co-organizer: Behaviour and Knowledge Engineering Research Centre, Department of Industrial and Systems Engineering, Hong Kong Polytecnic University; Arup University; Supporting organisations: …, Knowledge Management Development Centre)
- AKIF 2023, 28 March 2023, Hong Kong
  Conference Theme: Amplifying Success with Knowledge and Innovation in Age of Digitalization (知識+創新:賦能數碼時代,智繪成功新境)
  (Co-organizer: Behaviour and Knowledge Engineering Research Centre, Department of Industrial and Systems Engineering, Hong Kong Polytecnic University; Arup University; Supporting organisations: …, Knowledge Management Development Centre)
Knowledge Management Symposium 2005, May 20, 2005, Hong Kong
Symposium Theme: Extending the Fronier of Knowledge Management
(Co-organizer: Institute of Management Consultants of Hong Kong; Funded by: Professional Services Development Assistance Scheme (PSDAS) of the HKSAR Government)

The 1-day symposium aims to enhance organization performances and competitive edges through sharing both overseas and local successful Knowledge Management initiatives with lessons learned from the Management Consulting Industry.

Graduate Degrees/Programs

Knowledge Management Diploma/Certificate Program** ²⁾

Knowledge Management Postgraduate Diploma Program ³⁾
Knowledge Management Certificate Program ³⁾
Knowledge Management Diploma Program ⁴⁾

Training

Knowledge Management Workshop with Site Visit (2-days)

Aug 2011: Thailand Metropolitan Electricity Authority

Individual KM Certificate/Diploma Program Sessions/Modules

(See program content)

Knowledge Management Seminar Session Series** (Dec 2004 – Mar 2005)
(Co-organizer: Policy 21 of The University of Hong Kong)

D4CM4 Knowledge Management Culture
D4CM5 Benchmarking & Best Practices
D4CM6 & D4CM7 Peer Assist & After Action Review
D4CM8 Document Management System
D4CM9 Knowledge Management Portal and e-Workplace
D4UK1 Knowledge Creation and Innovation
D4UK2 Avoiding Pitfalls in Knowledge Management Implementation
D4UK3 Customer Knowledge Management
D4UK4 Leveraging the Tacit Knowledge of Your Customers
D4UK5 Action Learning
D4UK6 Knowledge Management Measurement
D4SK3 & D4SK6 Business Intelligence Overview and Work Flow Management
D4UK7 Change Program – “Who Moved My Cheese?”
D4SK7 Taxonomy

Web Channels

…

Notes:

1) In 2000 the KMDCommunity wa set up and co-facilitated by the Management Development Centre of Hong Kong (MDC) and the Hong Kong Productivity Council (HKPC); KMDCommunity Reunion Gathering (Apr 30th, 2004), 1st KMDCentre Executive Committee Meeting (Jun 10th, 2004), KMDC Grand Launch Event (Dec 3rd, 2004)
2) Launched in 2002, the Knowledge Management Diploma and Certificate program has been developed by Policy 21 of the University of Hong Kong (P21-HKU) for the Hong Kong Productivity Council's Asian Benchmarking Clearinghouse (ABC-HKPC). P21-HKU and ABC-HKPC jointly co-organized the programs until the beginning of 2004. Co-organizers in 2002 have been the Hong Kong Knowledge Management Development Community (KMDC) and the Division of Commerce at the City University of Hong Kong.
By the end of 2004 the organization was handed over from ABC-HKPC to the newly established Knowledge Management Development Centre (KMDC) which was formed in 2000 within HKPC as a "Community" or interest group. In 2006 KMDC partnered with the Centre for Information Technology in Education (CITE) at the Faculty of Education of the University of Hong Kong to provide the programs with an additional option to gain a Knowledge Management Postgraduate Diploma
3) Since 2006: ARTICULATION WITH The University of Hong Kong, Faculty of Education, Master Degree Program
Advanced standing in the MSc [Information Technology in Education] or MSc [Library and Information Management] programmes will normally be granted to students who have successfully completed the CITE/KMDC KM Postgraduate Diploma. Credits for up to the equivalent of two modules will normally be given, subject to the condition that the application for credit is received within five years of successful completion of the Postgraduate KM Diploma/Certificate.
4) The Knowledge Management Diploma is awarded by the Hong Kong Productivity Council only

1-11 hours, 1-11 months, 1-6 days, Chinese language, Face-to-face KMedu, Hong Kong (HK), Non-degree KMedu, Offers from Communities, Offers from Conference Providers, Public KMedu, Universities: Diplomas & Certificates 2005: Extending the Fronier of Knowledge Management, action learning, after action review, benchmarking, Best Practices, change management, China Knowledge Management Practitioner Union (CKMPU), culture, customer knowledge, customer knowledge management, document management, e-learning, e-workplace, Hong Kong Productivity Council (HKPC)*, Hong Kong Quality Management Association (HKQMA), information and communication technology, innovation, Institute of Management Consultants of Hong Kong (IMCHK), International Association of Project and Program Management (IAPPM), ISO 30401 Standard (Knowledge Management), KM measurement, knowledge café, knowledge creation, knowledge management, Knowledge Management Development Community (KMDC), knowledge management implementation, Management Development Centre of Hong Kong (MDC), peer assist, portal, Postgraduate Certificate (PgCert), Postgraduate Diploma (PgDip), project management, roundtable, special interest group, STEM+E Consortium, tacit knowledge, University of Hong Kong (HKU)

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