Abstract: In this paper, we discussed the educational practices of the Knowledge Organization in Iran. This paper is a historical review. In order to analyze the educational practices of Knowledge Organization related researches are reviewed. Also, curriculums of The Iranian Ministry of Science, Research and Technology (MSRT) are analyzed to identify courses related to
KMedu Resources
Literature, media, communities, links, etc. relevant to Knowledge Management education and the Knowledge Management career profile
Knowledge Manager for Customer Service Success
Abstract: In my previous blog I outlined how important knowledge is to successfully deliver customer service, and how to overcome the challenges of creating a centralized, multichannel knowledge base. Ensuring that knowledge powers your customer service isn’t just about technology – and certainly doesn’t stop when your knowledge base goes live.
Make Your Knowledge Management Career Recession-Proof
Abstract: There are many factors that can affect the success of individual organizations and whole industries. There are widespread economic booms and busts, global trade issues, competitive situations, changes in consumer confidence levels—the list goes on. But there are steps that all knowledge management experts can take to better position themselves and their organizations
Online Course Content for Newbie Knowledge Management Professionals?
In the Groups.io discussion list of the Systems Integration KM Leaders Community Cindy Y. asks: Hello! I am creating an online KM course for beginning professionals on their KM journeys.I am starting it off with some history on KM (for instance, Polanyi, Nonaki), basics on tacit and explicit dimensions, terminology: knowledge
Knowledge managers losing jobs right now?
In the Groups.io discussion list of the Systems Integration KM Leaders Community Pavel K. asks: It is painful to observe, that in the Corona crisis a large international company has fired the whole Knowledge Management Crew. We at SKMF have seen a similar case in 2015. But within 12 months the