The Resource Center for Customer Service Professionals (RCCSP) also known as the RCCSP Professional Education Alliance has offered the following Knowledge Management education and training
knowledge-centered support
IHS Support Solutions*
IHS Support Solutions has offered the following Knowledge Management education and training
Help Desk Institute (HDI)
The Help Desk Institute (HDI), from 1999-2007 also known as ThinkService, part of the Tech Division of Informa,1) offers the following Knowledge Management education and training
Consortium for Service Innovation (CSI)
The Consortium for Service Innovation (CSI), formerly the Customer Support Consortium (CSC),1) offers the following Knowledge Management education and training
The most recognized Knowledge Management certification?
In the Knowledge Management Best Practices LinkedIn Group Juan Pablo B. asks: What is the most recognized KM certification? For example PMI is recognized for Project management, is there an equivalent in the KM world. Please advise. thank you Join the Discussion » Juan Pablo