Filed in: knowledge management

Assessing knowledge manager learning needs

Abstract: This paper discusses an exploratory investigation of the role of concept mapping techniques for assessing knowledge manager learning needs and developing knowledge management (KM) training programs and courses. The research data were collected using seven concept map templates completed by 13 KM students during a 15-week higher education course. The study found that

Leadership for Effective Knowledge Management

Purpose: – The challenge facing knowledge management (KM) professionals is how to leverage knowledge for improving organizational performance. From a management perspective, it is important to utilize KM systems for improving communication, and collaboration to enhance employee skills with a focus on improving productivity. From a leadership perspective, it is critical to ensure