The Knowledge Management Education Hub

Training

Open training

• KM 101 (was: Knowledge 101; KM: The Works – a foundation course in knowledge and learning; Law Firm Knowledge Management Foundations course)
• Knowledge metrics (was: KM: The Scores) – measuring knowledge and learning projects (was: Law Firm Knowledge Management Measurement course)
• Measuring Knowledge Management in Law Firms (MBL Seminars Seminar)
• Creating Your Knowledge Strategy (was: KM: The Strategy – Create your knowledge strategy and get it into law firm practice!)
• KM: The Culture – (Building) / (Improving) Knowledge Sharing Culture in law firms
• Value & visibility: get your Knowledge, Info & Learning work appreciated (was: Add value and raise your profile – making Knowledge Management visible)
• Collaboration, Innovation and Knowledge
• Learning before, during and after – Knowledge Management for businesses which need to learn
• Learning & Knowledge Sharing in Law Firms (MBL Seminars Seminar)
• Deep Knowledge – uncovering and circulating the deep knowledge (in your law firm organisation)
• Project Management for KMers
• Change Management for KMers
• Adding value: Professional Support Lawyers (PSLs) and Knowledge Lawyers (company/commercial; property)
  (incl. Pre-event workbook; Three post-event online coaching sessions)
• The new Knowledge Management standard – what’s it all about and what do you need to know?
• Organisational Storytelling in Law Firms

Online Training

• Organisational Storytelling for Information and Knowledge Management
• Design thinking in Knowledge Management
• After Action Reviews – a practical guide
• Communities for knowledge sharing
• Process improvements for law firms
• Course: Law firm knowledge management – the beginner’s guide
• Webinar: Avoiding the Cost of Knowledge Loss – A Guide for Law Firms
• Psychological safety for knowledge sharing – a workshop
• Knowledge Management – A Guide for Law Firms (MBL Seminars Webinar)
• Avoiding the Cost of Knowledge Loss – A Guide for Law Firms (MBL Seminars Webinar)

In-house and bespoke training

• Organisational Storytelling (CILIP training 10/2021)
• KM: The Works Foundation Course (1 day/6 hrs CPD equivalent)
• Knowledge sharing (up to 2hrs)
  – Understanding knowledge-sharing / Improve your knowledge-sharing culture
• Measurement for Knowledge Systems / Measure your success – measurement systems for Knowledge Management (4hrs)
• KM Strategies – for your firm and your departments (up to 2-4 hrs)
• Effective training and learning (4 hrs)
• Intro to Social Media for Knowledge Workers and Lawyers (up to 2hrs)
• LinkedIn for Lawyers and Knowledge Workers (4hrs or 2hrs)
• Twitter for Lawyers and Knowledge Workers (4hrs or 2hrs)
• Conversation for knowledge sharing and the RCT (Random Coffee Trial) (up to 2 hrs)
• Process and Applied Knowledge Management / Applied Knowledge Management and Process Improvement (4 hrs)
• Project-based lunchtime sessions (up to 2 hrs each)
• Presentation skills – Parts 1 and 2 (2hrs each)
• Writing for e-newsletters (up to 2hrs)
• Networking and selling for the unwilling (up to 2hrs)
• Demystifying Knowledge Management
• Demystifying Business Process Improvement Management (Lean, Agile, Six Sigma)

Communities

• Knowledge Network UK (KN-UK) ¹⁾
  Cities: Birmingham (since 2016), Bristol (since 2008), Manchester (since 2016) lawyers interested in Knowledge Management
• Knowledge For Lawyers book club / KM Handbook owners club – Exclusive to those who have “KM Handbook” or “Practical Projects”