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The Institute for International Research (IIR), absorbed into Informa Connect, part of Informa,1) has offered the following Knowledge Management education and training opportunities:

Institute for International Research (IIR) USA*

Conferences

Braintrust International – Knowledge Management Summit (Braintrust)**

BrainTrust International, formerly branded as Knowledge Management World Summit – A Practitioner’s Forum (1999-2005), Knowledge Management Summit (2006, 2008), and Knowledge Sharing Summit (2007), is a two days conference with pre- and post-conference workshops.

  • 11th Braintrust International 2009, June 24-26, 2009, Baltimore, MD
      Save the date!
  • 10th Braintrust International 2008, November 18-20, 2008, Orlando, FL
    Conference Theme:

      Keynotes:
      Web 2.0 Uptake at Pfizer- What Works, What takes Time, What are the Big Bets
      The Magic of Teamwork
      Accelerating Fast: HR Systems and Operations
      Cross Generational Knowledge Retention: What’s Next Generational Knowledge Transfer – Getting and Staying Relevant At All Ages

      Presentations:
      Windows on their worlds: Using On-line Communities for Customer Clairvoyance and Corporate Connectivity
      Knowledge Communities for Business Impact at Motorola
      Leveraging Networks and Communities to Increase the Rate of Learning
      Knowledge Management and the National Security Act of 2008
      Communities of Next-Practice: Transformational Learning across Organizational Boundaries
      Capturing Knowledge with Business Modeling
      A Broader Context of Knowledge from a Complexity Perspective
      Using Viral Marketing to Improve Knowledge Based Client Services
      Swarmcreativity – Don’t be a Star, be a Galaxy!
      Gaining Buy-in through Personal Productivity Coaching
      The Collaboration Center: A Single Location for Tools, Tips, and Training for Effective Collaboration

      Pre-Conference Workshops (Nov 18):
      Knowledge Enabled Innovation: Different Processes and Different Techniques for Different Purposes
      Knowledge Retention

  • 9th Braintrust International 2007, February 26-28, 2007, Cambridge, MD
    Conference Theme:

      Keynotes:
      Pilots to Production to Sustained Performance, Taking Knowledge Communities from Initial Deployment to Sustained Deployment
      Leveraging Knowledge: Driving the Engine of Change
      Innovation + Action: Yahoo!’s Quest for Fire
      Improve Knowledge Transfer through Peer Mentoring

      Plenary:
      It’s 2008: Do You Know Where Your Talent Is? Connecting Your Workforce for Performance

      Core Competencies Track:
      Learning from our Collective Experiences: Implementing After Action Reviews
      The People: Successful Implementation of an ELN System
      Knowledge as a Strategic Advantage
      Knowledge Management Strategic Execution: How to Get Executive Attention, Employee Participation, and Increased Organizational Performance
      Show Me the Money – Creating Value through Knowledge Management
      How to get an Actionable Knowledge Management Process Started (panel discussion)

      Knowledge Sharing Optimization Track:
      Knowledge Enabled Pharmaceutical R&D
      Using Technical Coaching to Transfer Tacit Knowledge from Experts to Next-Generation Experts
      Knowledge Management in a LEAN+ Environment
      Knowledge Management on the Front Lines: Transformational Integration
      How to Incorporate Learning Management and Knowledge Management
      Discovering the Historical Roots of Organizational Change: a Knowledge Management Process

      Advancements and Trends Track:
      Session 1
      Building the Measurement Framework for Knowledge Management
      Every Employee an Innovator: How Idea Management Creates Competitive Advantage
      Building Knowledge and Capturing Innovation in Pharmaceutical Research
      Transformation through Enterprise-Wide Knowledge Sharing
      Managing Knowledge at the Customer-Competitor Intersection

      Interactive Session Roundtable Discussion:
      Exclusive High-Tech Video Conference, with “Deep Smarts” author Dorothy Leonard

      Pre-Conference Symposia (Feb 26):
      Social Network Analysis Symposium

      Pre-Conference Workshops (Feb 26):
      The Knowledge Café: An Open Conversation to Gain a Deeper Understanding of a Subject That Matters
      Knowledge Retention: Keeping Critical Knowledge from Walking Out the Door

  • 8th Braintrust International 2006, February 20-22, 2006, San Francisco, CA
    Conference Theme: Knowledge Performance – Driving Value Throughout Your Business

      Plenary:
      Pathways of Innovation and Value – The Power of Networks
      Sustained Knowledge Management Performance: Leveraging Knowledge Communities Across the Global Enterprise
      Conversation: The Core Knowledge Transfer Technology
      Leading in a Connected World: Driving Business Value through a Relational View of Work
      Knowledge at the Point of Need: Growing and Sustaining a Knowledge Management program in a Multi-cultural Environment
      The State of Knowledge Management

      What’s In It For Me (WIIFM) Interactive Session Roundtable Discussion Part A+B – A Debate, Discussion, and Sharing of Best Practices on How to Overcome the Complex Organizational and Individual Challenges of Knowledge Management

      Knowledge Management: The Business Case TRACK:
      Establish Total Corporate Buy-In Of Knowledge Management & Align Knowledge Management Functions With Critical Corporate Focuses
      Take the subjectivity out of Knowledge Management & Establish a Metrics Framework
      Best Buy Engages the Knowledge Worker & Institutes Knowledge Management As A Daily Function
      Build A Knowledge Management Strategy From Both Ends Of Your Organization For Increased Organizational Support
      State Farm’s Approach to Virtual Classroom Implementation and Facilitation
      Build A Framework To Provide The Ability To Document Savings From Organization-Wide Knowledge Sharing

      Knowledge Management: The Organization/Environment TRACK:
      Identifying And Enabling Critical Knowledge Exchanges In And Between Organizations To Set Priorities And Impact Your Organization: What Matters Most?
      Knowledge Transfer And Transition Acceleration To Prevent Knowledge Loss And Business Disruption
      Integrating an HR and Knowledge Management Framework to Drive Customer Value
      Knowledge Sharing In A Membership Organization: Increase Collaboration In A Multi-Organization Joint Venture And Improve Customer Service
      Enterprise Information Management: Design An Enterprise Architecture To Increase Knowledge Sharing Between Workforce Generations
      Using Tacit Knowledge Networks to Share Institutional Knowledge in a State Agency

      Knowledge Management: The Leading Edge Track:
      Knowledge Management: The Leading Edge Using The Network To Solve Business Problems
      Knowledge Management As A Business Process Improvement Methodology, Using Six Sigma and Lean Methodologies
      An Unbiased Look at Knowledge Sharing Tools and Software: How to Ensure Your Knowledge Sharing Initiative Succeeds
      Consumer and Marketplace Knowledge: The New Frontier of Value Creation?
      New ways to Internally Market & Brand Knowledge Management
      Creating a best practice capability for your organization

      Pre-Conference Symposia (Feb 20):
      Communities Of Practice – Organizational Impact And Community Value: What’s Worked And Hasn’t Worked

      Pre-Conference Workshops (Feb 20):
      Getting Started with Knowledge Management
      Corporate Learning, Creativity and Innovation: introducing iCafes where practitioners get to make their own rules!

  • 7th Braintrust International 2005, February 28 – March 2, 2005, San Francisco, CA
    Conference Theme: Empowerment through Knowledge

      Keynotes:
      Culture as Co-Evolution in Dealing with Today’s Change: Considering the Past in the Context of the Present and Possible Futures
      Overcoming the Challenges of Retaining Critical Knowledge: Using Knowledge Management to Increase Your Organization’s Ability to Manage Change

      Featured Presentations:
      Retirement: The Power of Knowledge Management as the Boomers Take Flight
      Leveraging the Next Generation Knowledge Worker for Continued Success
      Social Networks: Increasing Patterns of Success for Your Organization in Today’s Increasingly Shifting Marketplace
      Using Knowledge to Facilitate Innovation: Unlocking the Creative Potential of Collaborative Innovation Networks

      Achieving Buy In TRACK:
      Lessons Learned in Working with Leaders to Create Today’s Knowledge-Enabled
      Case Study: Measuring the Tangibles and Intangibles: What Information is Crucial to the Future of Your Knowledge Management Function as Your Organization Evolves?
      Best (and Worst) Practices in Internal Marketing: What Works(and What Doesn’t Work) in Selling Knowledge Management to Your Organization in Turbulent Times

      Workforce Organization TRACK:
      Case Study: Organizational Strategy: Examining the Role of Knowledge Management Function within the Enterprise Today for Optimal Impact in a Time of Change
      Case Study: Organizational Ebbs and Flows: Eight Years of Sharing Knowledge for Increased Growth and Development at World Bank
      Knowledge Management & HR: Partnering to Create Knowledge-Focused Strategies for More Effective Hiring and Organizational Decisions

      Knowledge Sharing through Technology TRACK:
      The Evolving, Complex Relationship Between Knowledge Management and IT: Effective Collaboration Now and in the Future
      Demystifying Advanced Back and Front End Technology Systems for Better Usage of IT Systems
      Blogs: Personalizing the Next Wave of Collaboration and Communication to Increase Business Value

      Using Knowledge to Drive Performance TRACK:
      Examining the Integration of Knowledge Management and Organizational Learning for Greater Effectiveness and Efficiency
      Case Study: Spreading Expertise Across the Enterprise for Optimal Productivity in a Time of Increased Change and Competition
      Case Study: Linking Knowledge Management to Strategy: How NASA Aligns its People, Processes and Systems to Develop “Mission-Critical” Strategies

      Panel Discussions:
      Examining Changes in the Way We Conduct Business in a Global Economy and Knowledge Management’s Current— and Future— Role

      Pre-Conference Symposia (Feb 28):
      The Changing Role of Communities of Practice

      Pre-Conference Workshops (Feb 28):
      Getting Started with Knowledge Management
      Increasing Knowledge Work Productivity: Integrating Knowledge Management and Six-Sigma to Enhance Overall Results

  • 6th Braintrust International 2004, February 8-11, 2004, Scottsdale, AZ
    Conference Theme: High-Impact Knowledge Management for the Entire Enterprise

      Keynotes:
      Conversations that Create Knowledge: Turning Experience Into Useful Knowledge
      Knowledge Management and Strategies to Nurture Innovation
      The Hidden Power of Social Networks

      Business Acceleration Jumpstart
      Leveraging Social Capital for Maximum Impact

      Featured Presentations:
      A Successful Approach to Business Acceleration through a Strategy that Revolves Around Systemic Engagement
      Delivering on the Promise of Knowledge Management
      Storytelling and the Value Proposition

      Delivering Global Capabilities TRACK:
      Global Knowledge Transfer at ChevronTexaco
      Presentation and Case Study: Knowledge Management in a South African Context
      Communities of Practice in a Global Organization: Lessons from the Front

      Measurement and Value TRACK:
      Measuring the Impact of Knowledge Management: Exploring Newly Released APQC Study Findings
      A Practioner’s Experiences in Measuring Knowledge Management Value
      Improving the ROI on Knowledge by Changing Employee Behavior

      Enabling a Collaborative Culture TRACK:
      A Methodology for Capturing, Retaining and Sharing Specialist Knowledge
      The Ethical and Mental Attitude as the Key Performance Issue for Knowledge Management/Intellectual Capital: From Helpful KM/IC Models to the Challenge of our Brainpower
      Defining the “Grammar of Work” in the Public Sector

      Knowledge Enabled Business Processes TRACK:
      Managing Project Based Knowledge: Knowledge Management in Six Sigma and other Project-Intensive Environments
      Partnering by Design
      Rockwell Collins Case Study: A Systems Approach to Knowledge Management

      Pre-/Post-Conference Workshops (Feb 8/11):
      High Performance Knowledge Management for Advanced Practitioners
      Getting Started With Knowledge Management
      Human Capital: The Rules of Engagement are Changing
      Mapping Knowledge for Business Impact
      Improving Business Performance by Increasing the Productivity, Innovation and Customer Value of Knowledge Work

  • 5th Braintrust International 2003, February 9-12, 2003, San Francisco, CA
    Conference Theme:

      Keynotes:
      Sustaining Innovation Ecologies

      Featured Sessions:
      Information and the Enterprise: A New Breed of Partnership
      Speeding the Right Products to Market: The Emergence of Knowledge-Centric Product Development

      Panel Discussions:
      Most Admired Knowledge Enterprises (MAKE): MANAGING KNOWLEDGE PAYS!

      Knowledge Transfer & Connectivity TRACK:
      Leveraging Technology to Share Information and Knowledge in Human Resources
      Retaining Valuable Knowledge: Proactive Strategies to Deal with a Shifting Workforce
      Supporting the Workforce of the Future Through Collaborative Environments
      Leveraging Enterprise Expertise with Expertise Automation Technology
      Emerging Technologies for Enhanced Collaboration

      Knowledge Enabled Business Processes TRACK:
      Leveraging Consumer Knowledge in Pursuit of Innovation
      Applying Knowledge Management Solutions in New Product Development
      How Many Knowledge Management Solutions do You Need?
      How to Support Company Growth Objectives with Knowledge Management
      Knowledge Mergerment: Deriving Value from Proactive Knowledge Management Integration Strategies in A Merger Environment

      Leadership & Culture TRACK:
      Knowledge Sharing Communities at the World Bank: Autonomy versus Accountability?
      Creating a Knowledge and Learning System: Leveraging Knowledge Assets in a New Enterprise
      Re-Shaping the Future of Healthcare Knowledge Management as a Critical Enabler

      Measurement & Value TRACK:
      Intellectual Capital Management – BP’s Franchise Value Creation Model
      Re-Valuing Companies in Terms of Intangibles— How Does Your Company Measure Up
      Measuring the Business Impact of Knowledge Management in Practice

      Pre-Conference Workshops (Feb 9):
      High Performance Knowledge Management for Advanced Practitioners
      Getting Started With Knowledge Management
      The Tangible Value of Valuing Intangibles: Measuring Intangible Corporate Assets
      The Value of Organizational Knowledge: Results of a Study on Learning Curvves
      Collaborative Knowledge Sharing Across Global Distributed Workforces
      Integrating Knowledge, Learning and Strategy for High Impact Action and Solutions
      Critical Success Factors for a Company-wide Community Development Initiative
      Knowledge Dynamics and Value Creation

  • 4th Braintrust International 2002, February 10-13, 2002, San Francisco, CA
    Conference Theme: Putting Knowledge to Work – Enhance Your Knowledge Management Practices to Enhance Corporate Decision Making, Strengthen Business Performance and Drive Profits

      Keynotes:
      The Importance of Knowledge Management: A CEO’s Story
      Outwit. Outplay. Outlast. The Strategic Purpose and Value of Managing Knowledge at The St. Paul

      Featured Presentations:
      Leadership and Learning Get Extreme: Our Role in Creating Value in the New War for Talent
      Managing Knowledge Workers
      Measuring Intangible Corporate Assets

      Knowledge Cafe/Open Space ‚ Featured Speakers- YOU!

      Global/Virtual Teams & Communities of Practice TRACK:
      Activating Human Potential in Communities of Practice
      Worldwide Knowledge Management Efforts: Globalization or Multi-local?
      Keeping Communities of Practice Humming: Understanding and Supporting Community Roles
      Institutionalizing Virtual Communities

      Business Processes & Best Practices TRACK:
      Touching All the Bases: A Multi-Dimensional Capability Model for the Knowledge Organization
      Knowledge “Mergerment”: How ChevronTexaco is Stimulating Corporate Fusion
      Home Grown Knowledge: A Grassroots Approach to Knowledge Management
      Business Process Improvement at PDVSA

      eLearning & Knowledge Management TRACK:
      eLearning & Knowledge Management: A Sensible Partnership
      “Accelerate the e-Learning Curvetm” The Intersection of Knowledge Management and e-Learning
      Integrating Learning and Knowledge Management
      What and Where Are Your Knowledge Resources that Matter: Emerging Technologies for Finding Who Knows What I Need to Know (Panel Discussion)

      Leadership & Culture TRACK:
      Springboard Stories: How Storytelling Inspires Action
      The Rest of the Story at Buckman
      Knowledge Management Leadership: Environment & Behaviors

      Information Design TRACK:
      Knowledge Management and the Information Professional: What CKOs Need to Know!
      Pilot to Enterprise Deployment Story
      Building a Knowledge Directory

      Measurement/Outputs TRACK:
      “Show Me the Money”: A Practical Framework for Knowledge Management Metrics
      Enterprise Knowledge Management At the Dow Chemical Company
      Designing a System to Measure Knowledge Management Impact and Performance

      Pre-/Post-Conference Workshops (Feb 10/13):
      Getting Started with Knowledge Management
      Solving the knowledge value equation in the new customer economy
      Boundary-Crossing Teams
      Ignite Organizational Change Through Storytelling
      How To Manage a Company-Wide Community Development Initiative
      Personal Knowledge Management – Optimizing Your Personal Capital

  • 3rd Braintrust International 2001, February 11-14, 2001,

    San Francisco, CA
    Conference Theme: Strategies for Knowledge Creation

      Keynotes:
      Social Capital

      Featured Presentations:
      Results from “A Study of Knowledge Managers’ Careers” (pre-conference)
      creating Knowledge-based Products and Services
      Knowledge Sharing Practices or Knowledge Sharing Culture: Where Do You Start?
      Interview with the authors, “The Knowledge Management Fieldbook”
      Value Networks
      Knowledge Management and the Corporate Culture

      Knowledge Management Cafés:
      Lunch Roundtable Discussions
      Sponsor Information Sessions

      Connectivity & Communities TRACK:
      Communities at SAP
      Next Generation Communities of Practice
      Leading Living Communities: “No Fuss” Knowledge Management

      Capture TRACK:
      Knowledge Creation in Virtual Teams and Communities
      Capturing Knowledge Without Breaking the Bank
      Tapping Tacit Knowledge

      Vision TRACK:
      Knowledge Management Vision at Intel
      The Future of Knowledge Management at Sprint
      What Happens when Knowledge Management Experts Use Knowledge Management

      Leadership & Culture TRACK:
      Sharing Knowledge for Development: the World Bank Experience
      Knowledge Management Leadership: Cultural/ Environmental
      Running your Knowledge Management Program as a Project
      The Knowledge Sharing Culture at Capitol One

      Measuring Knowledge and Success TRACK:
      Success Factors for Knowledge Management Implementation
      Valuation of Intellectual Assets
      Ford Motor Company -Leveraging the Value of Proven Practices
      Measuring What Matters (panel session)

      Tools & Architecture TRACK:
      Determining Which Knowledge Management Technology Strategy Supports Your Business Value
      Developing An Integrated Enterprise-Wide Knowledge Management Architecture In A Global Organization
      Take me to Your Expert: Emerging Technologies for Finding Who Knows What I Need to Know
      Applying Technology to Business Processes

      Pre-/Post-Conference Workshops (Feb 11/14):
      Getting Started with Knowledge Management (Beginners)
      The Economics of Knowledge Management (Advanced)
      Knowledge-Sharing, or Scaling Trust for eBusiness
      Knowledge Media Strategies and Solutions
      Implementing Virtual and Co-located Communities of Practice

  • 2nd Braintrust International 2000, January 23-26, 2000, Scottsdale, AZ
    Conference Theme: Advancing Your Knowledge Management Practice for Measurable Business Impact

      Main Conference:
      Integrating Strategic Communications into Your Knowledge Management Practice
      Creating a Collaborative Culture
      Accelerating Organizational Learning
      Communities of Practice Case Study
      Reinforcement & Rewards to Encourage Knowledge Transfer
      Who/What Should Be Driving Your Knowledge Management?
      Integrating Knowledge Management into Business Processes
      Managing Knowledge Assets on a Global Scale
      Knowledge Management Strategies for All Budget Levels
      Inspirational Knowledge Management Practice: Army After Action Review Process
      Inspirational Knowledge Management Practice: Knowledge Management at the National Security Agency
      Inspirational Knowledge Management Practice: Knowledge Sharing at the World Bank
      Knowledge Generation for Innovation
      Using Best Practice Teams and Communities of Practice to Accelerate Innovation Deployment
      Communicating Innovation
      Leveraging Global Communities for Industry Leadership
      Enabling Technologies for Advancing Your Knowledge Management Practices in the 21st Century
      Measuring Knowledge Assets
      Measuring What Matters
      Knowledge Value Driver Trees: A New Technique for Estimating the Value of Knowledge Management
      Managing & Measuring Customer Capital
      Managing & Measuring Human Capital
      What/Where are Your Knowledge Resources that Matter
      Building & Mining Customer Knowledge Databases
      Techniques for Managing Unstructured Content
      Leveraging External Content Sources
      The Latest & Greatest Knowledge Management Tools
      Advances in Automated Content Categorization
      New Approaches to Corporate Yellow Pages
      Advances in Content Mining Analysis
      2000+ Knowledge Management Strategies
      Aligning Strategic Communications and Business Strategies
      Virtual Future Centers: Next Generation Prototyping
      European Knowledge Management Developments

      Pre-/Post-Conference Workshops (Jan 32/26):
      Your Knowledge Management Starter Kit
      Online Communities of Practice
      Leading Edge Learning Models
      Using Knowledge for Innovation
      Storytelling as a Tool for Business Strategy
      Mining Customer Databases

  • 1st BrainTrust International 1999, January 11-13, 1999, San Francisco, CA
    Conference Theme: Leverage the Best Practices and Technologies to Maximize Business Value

      …

      Post-Conference Workshops (Jan 13):
      …

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Communities of Practice Conference**

At IIR’s Annual Communities of Practice Conference, you will learn: Practical skills for implementing and improving communities in your organization How leading organizations use communities for knowledge sharing and business improvement How to legitimize a community of practice Skills for measuring and managing communities Incentives to increase community participation How to lead a vibrant, living community How to develop distributed communities What leaders in the field of communities are doing to advance them. Don’t miss this opportunity to learn from and with your peers and experts in the field.

  • 6th Communities of Practice Conference, June 18-20, 2003, Washington DC, USA
    Conference Theme: Communities at the Cutting Edge – Practical Strategies for Sustaining Effective Communities of Practice to Enhance Business Capabilities and Spread Successful Business Practices

      Presentations:
      Leveraging Internal Know-How
      Creating Communities of Practice for Health Reform
      Weaving the Network from the Edge (Special Extended Session)
      The Evolution of the Knowledge Community Integration into an Engineering/Construction Business
      Communities of Practice: Strategic Organizational Structures for Increasing Capabilities
      CoP Public Sector Case Study: Department of Justice
      Making Communities Part of the Business
      Achieving Value from Communities in line with Corporate Objectives
      The Role of Communities of Practice at Hewlett Packard – A Year After the Merger

      Open Space – Featured Speakers – YOU! You Choose the Topics Based on Your Immediate Needs!

      Pre-conference Workshops (Jun 18):
      Community Value Workshop: Understanding the Benefits & Costs of Communities of Practice
      How to Implement a Community-Based Knowledge Management Strategy: Tips on Managing a Company-Wide Community Development Initiative

  • 5th Communities of Practice Conference, September 23-25, 2002, Boston, MA, USA
    Conference Theme: The Next Step in Communities of Practice: Communities as a Strategic Organizational Resource

      Presentations:
      Identifying and Leveraging Communities of Practice – An ‘In the Trenches’ Perspective
      CoP Public Sector Case Study: SafeCities Network
      Leading Communities of Practice in Your Business: The Role of the Community Leader
      Communities of Practice — Strategic Tools for Increasing Capabilities
      Concentrating Knowledge
      Identifying and Recognizing Existing Communities of Practice: Making Invisible Work Visible
      Community Leadership & Architecture at Johnson & Johnson
      Role of Communities of Practices in a Post Merger Environment
      Integrating Community Career Development with Organizational Business Strategy
      Building Performance through Relationships: A Scientific Community Case Study
      2nd Generation Community Design at Xerox

      Open Space: Interactive Discussion

      Pre-/Post-conference Workshops (Sep 23/25):
      Community Value Workshop: Understanding the Costs and Benefits of Communities of Practice
      Tips on Managing a Company-Wide Community Development Initiative

  • 4rh Communities of Practice Conference, September 24-26, 2001, San Francisco, CA, USA
    Conference Theme: Developing, Implementing and Profiting from Learning Communities

      Presentations:
      Designing and Leading Living Communities
      Fostering Innovation and Fanatic Customer Loyalty through Communities of Practice
      World Jam: I.B.M. Collaborates with 52,600,Virtually
      Communities Of Practice And Technology: A Framework For Making Sense Of The Market
      Community & KM Development in a Global Environmental Firm
      CoP Metrics – Proving the Value & ROI of Community Investments
      Community Leadership & Architecture at Johnson & Johnson
      Building Performance Through Relationships: A Scientific Community Case Study
      Civic Communities of Practice:What Can We Learn From The Public Sector?
      Communities of Practice in a Nonprofit Community Development Organization
      The Role of the Community Coordinator

      Panel Sessions:
      Online Communities

      Open Space – Interactive Small Group Discussions (2x)

      Post-conference Workshops (Sep 26):
      How to Manage a Company-Wide Community Development Initiative
      Launching and Supporting Effective Corporate Communities

  • 3rd Communities of Practice Conference, May 7-9, 2001, Cambridge, MA, USA
    Conference Theme: Developing, Implementing and Profiting from Learning Communities

      …

      Post-conference Workshops:
      Two Workshops

  • 2nd Communities of Practice Conference, April 10-13, 2000, San Diego, CA, USA
    Conference Theme: Synergistic Relationships to Leverage Knowledge

      In-depth Expert Insights:
      How to Construct an Effective Community
      Current Issues in Community Development: From Theory to Practice

      Case Studies:
      How Communities are the Source of a Robust Business Strategy
      Forming a Knowledge Community
      External Communities: Re-engineering the Way You Do Business
      Fostering Global Communities: The Heart & Soul of Our Future
      Linking Communities and Performance
      The Engineering Book of Knowledge – EBOK

      Open Space: Interactive Discussion- Let’s talk about it!

      Pre-conference Seminars (Apr 10):
      Exploring the Narrative Structures of Knowledge: Using Story to Build a Culture of Collaboration and Knowledge Sharing

      Pre-/Post-conference Workshops (Apr 11/13):
      Nurturing Communities of Practice
      Communities That Work

  • 1st Communities of Practice Conference , October 24-26, 1999, Coconut Grove, FL, USA
    Conference Theme: Techniques to Leverage Knowledge for Competitive Advantage

      Keynotes:
      Why Communities of Practice are Critical to Success
      Are you ready for communities of practice? The Four Keys to Understanding the foundations of a knowledge strategy

      Presentations:
      Start Up – Planning and Executing Communities of Practice
      Strategy – How Communities Are the Source of a Robust Business Strategy
      Customer Loyalty – Integrating Your Communities For Customer Retention
      Practical Rules for Building an On-Line Community
      Building Global Communities for Industry Leadership
      Fostering Global Communities of Practice – The Heart & Soul of Our Future (featured presentation)
      Fostering & Sustaining Effective Knowledge-Based Communities of Practice
      Building a Knowledge Community at Viant- Culture versus Technology – A Holistic Approach

      Interactive Panel Discussions:
      Hindsight is 20-20

      Pre-/Post-conference Workshops (Oct 24/26):
      Build On-Line Communities – Practical Methods for Technology and Information Alignment
      Designing CoP Constellations for Robust Strategy Advantages

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Tacit Knowledge Roundtable**

Capturing, transferring and sharing your company’s intellectual assets are quickly becoming pressing issues for companies who want to stay ahead of the competition and achieve business excellence. Corporate practitioners will present a cross-industry assessment of leading edge, cost-effective initiatives to manage your company’s intellectual assets.

  • 3rd Tacit Knowledge Roundtable, April 23-24, 2001, Chicago, IL, USA
    Conference Theme: Developing, Capturing and Leveraging Your Employees’ Knowledge
  • 2nd Tacit Knowledge Roundtable, March 27-28, 2000, Atlanta, GA, USA
    Conference Theme: Developing, Capturing, and Leveraging Your Employee’s Expertise to Drive Profit
  • 1st Tacit Knowledge Roundtable, September 27-28, 1999, Atlanta, GA, USA
    Conference Theme: Managing Your Company’s Intellectual Capital

      Presentations:
      Understanding Tacit Knowledge
      Capturing Expertise–A Report from the Field
      Tacit Knowledge in Enterprise Knowledge Management (featured presentation)
      Encouraging Employee Participation
      The Buckman Journey to a Culture of Sharing Knowledge
      Managing Knowledge: A Practical Web-Based Approach
      Capturing Tacit Knowledge From a Sales and Marketing Perspective
      Working with Tacit Knowledge
      Enabling Tacit Knowledge Sharing for Global Impact
      The Art and Science of Decision Making
      Managing Intellectual Assets for Business Benefit: A Practitioner’s View (featured presentation)
      Delivering Customer Value Through Community

      Interactive Discussions:
      Let’s Talk About it!

      Post-conference Workshops (Sep 27):
      Tacit Knowledge: Where is it? What is its “look and feel”? How can you share it?
      The Economics of Knowledge Management

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Managing Knowledge Management Projects

This conference will provide a variety of opportunities for learning the skills of using PM for managing KM initiatives. You will have the opportunity to hear leading consultants, practitioners, and scholars describe how they have used PM tools and techniques to manage KM initiatives. Many of the presenters at this conference will share actual case examples based on their experiences of managing KM projects in well-known organizations
  • (CANCELLED) Managing Knowledge Management Projects, December 10-11, 2001, Arlington, VA, USA
    Conference Theme: Utilizing Project Management Tools, Techniques and Strategies for Successfully Implementing Your Knowledge Management Initiatives

      Presentations:
      Integrating Project Management Practices with Knowledge Management Strategies
      Gaining and Keeping Senior Leadership Support and Buy-in for your Project
      Piloting Your Knowledge Management Project: From Concept to Benefit – Faster, Better, Cheaper, Smarter
      Broadcasting Knowledge: A Key to Creating A Sustainable KM Project
      Establishing a Knowledge Champion as Part of the Project Initiative
      The Fire of Shared Understanding: Knowledge Management, Communities and Project Management in the Department of the Navy Captain (special co-presentation)
      Using Knowledge Management to Validate ROI on Business Projects: A Practical Framework for Knowledge Management Metrics for Project Managers
      Assessing Knowledge Management Projects and Initiatives
      Knowledge Management and the Role of the Project Support Office
      Lessons Learned from Rapid Knowledge Management Implementation in the Public Sector

      Pre-conference Workshops (Dec 10):
      Project Managers – Are You Ready for Knowledge Management?
      Project Communities: How to Launch, Support and Measure Communities of Practice for Project Managers

  • Successfully Managing Knowledge Management Projects, June 25-27, 2001, Washington DC, USA
    Conference Theme: Strategies for Applying Project Management Principles when Developing and Implementing Knowledge Management Initiatives

    Post-conference Workshops: …

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Storytelling Conference

  • Leveraging Your “Intellectual Capital” Through the Power of Storytelling: Exploring the Narrative Structures of Knowledge, June 27, 2001, Washington DC, USA
      Keynote Kick-Off: The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations
      Interactive Session: Using Storytelling to Build Community in Business
      Story Workshop: Story in the Corporate Arena: How Storytelling Can Ignite Collaboration and Creativity
  • Using Storytelling to Build a Culture of Collaboration and Knowledge Sharing, April 10, 2000, San Diego, CA, USA

Various Conferences

  • Knowledge Management Metrics, July 23-25, 2001, Cambridge, MA, USA
    Conference Theme: Measuring the Value of your Knowledge Management Strategy

      Presentations:
      Valuing Intangibles
      Does Knowledge Management Make Financial Sense: A Practical Framework for Knowledge Management Metrics
      Measuring What Matters: Understanding Value Creation in the Knowledge Economy
      Maximize Return on Initiative
      Using Knowledge Management to Validate ROI of Business Projects
      Unleashing Hidden Value
      Enterprise Metrics for Business Value at Dow (co-presentation)
      Proven Practices, Proven Metrics, Proven Process (interactive session)
      Measuring Strategic Value of Knowledge Management Initiatives
      Re-Valuing Companies in Terms of Intangibles
      Exploring the Costs and Benefits of Communities
      Measuring Up

      Pre-conference Workshops (Jul 23):
      Solving the Knowledge Value Equation

  • Bridging The Gap Between eLearning and Knowledge Management, July 26, 2001, Boston, MA, USA
    Conference Theme: Enabling a Dynamic Flow and Growth to an Organization’s Intellectual Capital

      Presentations:
      Linking Learning and Knowledge in Organizations
      Designing Effective eLearning Communities
      Bringing Knowledge to Life through Collaborative (E)Learning

      Networking Luncheon and Open Space
      Interactive Session

  • Managing and Measuring Your Intellectual Capital – Account for Your Knowledge Advantage, 20-21 March 2000, Orlando, FL, USA
  • Knowledge Management Practices for the Financial Services Industry, July 26-28, 2000, New York, NY, USA
    Conference Theme: Investing in Knowledge Management for Bottom-Line Results

      Presentations:
      Developing a Comprehensive Knowledge Strategy for the Financial Services
      Knowledge Management Applications for Financial Services—From Strategy to Results
      Making the Knowledge-Strategy Connection
      Integrating Knowledge Management And E-Business Strategies … Or, How To Save “Titanics”
      Leading Knowledge Management Within a Financial Services Organization: Grass Roots v. Top Down
      Knowledge Sharing: Use of Performance-Centered Business Practices
      Corporate Storytelling and Digital Video: Bringing Hollywood Inside the Enterprise
      …

      Post-conference Workshop

  • Collaborative Workplace: Ways To Increase Business Intelligence By Sharing Knowledge, November 1-2, 1999, Atlanta, GA, USA
  • Leveraging Technology to Create Customer-Focused Knowledge Management Solutions, June 17-18, 1999, Boston, MA, USA
  • Knowledge Management for the Bio/Pharmaceutical Industry, March 24-26, 1999, Washington, DC, USA
  • Constructing Your Organization’s Knowledge Base, January 20-22, 1999, San Diego, CA, USA

Seminars

  • Dec 2001: Utilizing Project Management Techniques, Strategies and Principles for Implementing Knowledge Management Initiatives

Institute for International Research (IIR) Deutschland* 2)

Konferenzen

  • IIR Technology Web 2.0 Kongress**
  • e-Collaboration Forum**
    (IIR Technology in Kooperation mit der Deutschen Notes User Group)

    • e-Collaboration Forum 2008, 23.-25. September 2008, Frankfurt/Main, Deutschland
      Konferenz-Thema: Unified Communication und Collaboration intern und über Unternehmensgrenzen hinweg
      Post-Konferenz Intensiv-Workshop (25. Sep): Angewandte eCollaboration – Methoden der virtuellen Teamarbeit und deren Umsetzung mit modernen Werkzeugen
    • e-Collaboration Forum 2007, 15.-17. Oktober 2007, Frankfurt/Main, Deutschland
      Konferenz-Thema: Organisation und praktische Umsetzung virtueller Teams – Vertrauen schaffen für webbbasierte Collaboration
      Post-Konferenz Intensiv-Workshop (17. Okt): Angewandte eCollaboration – Methoden der virtuellen Teamarbeit und deren Umsetzung mit modernen eCollaboration-Werkzeugen
    • e-Collaboration Forum 2006, 05.-08. Dezember 2006, Offenbach, Deutschland
      Konferenz-Thema: Umsetzungsstrategien für webbasierten Kundendialog, Projekt- und Teamarbeit
      Pre- & Post-Konferenz Workshops (05./08. Dez): Chancen und Herausforderungen von Unternehmen bei der Führung von virtuellen Teams auf Distanz; eCollaboration in der Praxis – Von Diskussionsforen und Web 2.0: Auswahl, Implementierung und Nutzung von zukunftsorientierten IT-Werkzeugen und Methodiken
  • Knowledge to Process Forum, 8.-9. Mai 2007, Offenbach
    (In Kooperation mit: European Research Center for Knowledge and Innovation (eureki), Gesellschaft für Wissensmanagement e.V. (GfWM), Semantic Web School)
    Untertitel: Das Forum für geschäftsprozessunterstützendes Wissensmanagement
  • IIR Knowledge Management Praxisforum**
    • IIR Praxisforum Knowledge Management, 23.-25. November 2004, Mainz
      Konferenz-Thema: Anwendungsfelder – Erfolgsfaktoren – Technologien
      Post-Konferenz Workshops (25. Nov): Best Practice Transfer – das ungenutzte Potential
    • IIR Praxisforum Knowledge Management, 18.-20. November 2003, Offenbach
      Konferenz-Thema: Wissensmanagement in der Unternehmenspraxis – Stolpersteine vermeiden und Mehrwert generieren
      Post-Konferenz Workshops (20. Nov): Nutzung vorhandener IT-Infrastrukturen für Knowledge Management: Vom Informations- zum Wissensmanagement
    • IIR Praxisforum Knowledge Management, 27.-29.November 2002, Mainz
      Konferenz-Thema: IT-gestütztes Wissensmanagement in der Unternehmenspraxis
      Post-Konferenz Workshops (29. Nov): Das Knowledge-Management-Projekt im Unternehmen; Technische Umsetzung von Knowledge Management:
      – Methoden, Tools und Best Practice
  • Fachkonferenz Wissensmanagement für Automobilzulieferer und -hersteller, 11. – 12. Juni 2001, München
    Post-Konferenz Intensivseminar (13. Jun)
  • Fachkonferenz Wissensmanagement und Intranet für Finanzdienstleister, 29. – 30. Mai 2001, Frankfurt/Main
    Post-Konferenz Intensivseminar (31. Mai)

Zertifizierung

  • Certified Knowledge Manager
      1. Tag:
      Schritt I: Wie Sie Ihre Knowledge-Management-Strategie entwickeln
      Workshop: Entwickeln Sie eine Knowledge-Management-Strategie für ein Beispielunternehmen.

      2. Tag:
      Schritt II: Wie Sie ein erfolgreiches Knowledge-Management-Projekt planen
      Workshop: Planen Sie ein KM-Projekt für ein Beispielunternehmen.

      3. Tag:
      Schritt III: Wie Sie den Faktor „Technik” für Ihr Knowledge Management nutzen
      Live-Demo: Sehen Sie, was aktuelle KM-Software leisten kann (und was nicht).

      4. Tag:
      Schritt IV: Wie Sie Ihre Mit-„Arbeiter” zu Mit-„Denkern” machen
      Workshop: Entwickeln Sie ein Programm zur Mitarbeitermotivation.

      5. Tag:
      Schritt V: Wie Sie bei der Durchführung von Knowledge-Management-Projekten vorgehen
      Workshop: Entwickeln Sie einen Plan zur Durchführung eines KM-Projektes im Beispielunternehmen.

Seminare

  • Wissensdatenbanken: Wissensmanagement erfolgreich umsetzen (war: Aufbau und Organisation von Wissensdatenbanken: Wissen gewinnen, organisieren und verteilen)
  • Knowledge-Management-Projekte erfolgreich durchführen (Wissensmanagement in der Praxis)
  • Knowledge Management (Wissensmanagement)

International Centre For Business Information (ICBI) / Institute for International Research (IIR) UK

Communities

  • Innovation Knowledge Opportunity Network (IKON)

Conferences

  • Innovation Knowledge Opportunity Network (IKON) International Congress
    • 3rd IKON Congress, 30 June – 1 July 1999, Amsterdam, The Netherlands
      Congress Theme: Applying Knowledge Management for Profit

        Pre-Conference Seminars (Jun 29):
        improved Tools and Techniques for the Delivery of Competitive Advantage
        Practical Techniques For Knowledge Disclosure And Dissemination

        Plenary Presentations:
        Knowledge Assets & New Information and Communication Technologies – Developing Appropriate Tools for the Networked Age.
        Delivering Improved Team And Business Performance – Adding Work Roles To Team Roles
        The Firm As A Constellation of Competencies – Seizing the Opportunities and Managing the Risks of New and Emerging Organisational Structures
        Successfully Employing Knowledge Management Tools To Build Profitable New Organisational Capabilities and Increase Revenue Generation
        Creating The Global Coffee Room: Practical Lessons On How The Work Environment Facilitates Knowledge-Sharing
        Employing Complexity Theory To Achieve Peak Performance Within Your Business – Practical And Concrete Methods For Improved Competitiveness
        Managing The Knowledge Implications Of Multi-National Mergers – The BP Amoco Case – A Meeting Of Minds
        Linking Internal & External Knowledge More Efficiently To Improve Supply Chain & Customer Facing Business Performance
        Developing The Physical And Technological Infrastructure To Support The Knowledge Management Needs Of Your Organisation
        Improving the Organisation’s Capacity for Knowledge Capture Through Story Telling – Developing Tools for Practical Application

        STREAM: Practically Applying Knowledge Management For Profit & Competitive Advantage
        Employing The Latest Generation of Intellectual Capital Tools To Monitor, Forecast & Communicate Changes in Earnings Capacity
        Transforming Your Competitive Positioning Through Knowledge
        Delivering Improved Gearing and Competitive Positioning Through Knowledge Management
        Developing Tools For Improved Innovation – Knowledge Led Strategies For Lasting Improvement And Competitive Advantage
        Practical Steps to Ensuring Your Knowledge Management Initiatives Are Flexible, Responsive And Integrated With Your Specific Business Needs and Processes
        Successfully Applying KM Strategies For Business Benefit – Striving Towards Multi-Nationally Integrated Systems And Processes

        STREAM: Maximising The Effectiveness Of Your Information & Knowledge Infrastructure
        Intranet Best Practice – Identifying Key Steps For Maximising Profitability
        Developing Superior Classification Strategies, Techniques & Systems to Identify and Exploit Real Information
        Developing New Models And Latest Thinking In The Valuation And Measurement Of Intellectual Capital
        Implementing Knowledge Management In The Organisation : From Theory To Practice – The First Year Case Study Focus Session On Enhancing The Role Of Internal And External Networks And Alliances For Strategic Knowledge Creation And Development
        Setting and Achieving Legitimate Goals for IT in Knowledge Management

        STREAM: Knowledge In The Digital Age; Grasping The Next Generation of Business Benefits
        The New Economy: Knowledge Management is Business Strategy (and Vice Versa)
        Revolution In Entertainment: How Knowledge-Based Systems Will Transform The Entertainment Sector In The Future
        Knowledge as The Source of Competitive Advantage in the Era of Situational Production and Value Creation

        Expert Question Time: Addressing Specific Issues Of Strategy & Implementation As Raised By The IKON Delegate Base
        Interactive Troubleshooting and Learning Forums
        Interactive Communities of Practice (Extended Informal Double Sessions: Troubleshooting And Innovative Ideas-focused Discussion Facilitated By The IKON Speaking Panel)

    • 2nd International IKON Congress, 16-17 June 1998, London, United Kingdom
      Congress Theme: Knowledge Management in Practice

        Congress Program n.a.
    • International Congress on Knowledge Management, 3-4 June 1997, London, United Kingdom
        Pre- & Post-Conference Workshops (Jun 2/5):
        Creating Optimum Value By Developing Strategies And Actions For Capitalising On Organisational Knowledge; Achieving Success Through Team Syntegrity: Accelerating The Growth, Cohesion And Adaptability Of Your Organisation’s Intellectual Capital

        Plenary Presentations:
        Best Practice Sharing Across International Borders: Transferring Knowledge And Skills In A Multi-National Enterprise – The Rank Xerox Experience
        Creating Knowledge: How To Facilitate Continuous And Dynamic Innovation To Expand Your Corporate Knowledge Base And Succeed In A Competitive Environment
        Identifying And Communicating The Commercial Benefits And Impact Of Knowledge Management In An Investment Banking Environment
        Building And Sustaining Sources Of Innovation With Knowledge Assets
        An Overview Of Practical Approaches To Capitalising On Knowledge For Optimal Value-Creation
        Bridging Global Strategy Work With The Corporation’s ‘Knowledge Asset’ Development For Heightened Differentiation And Competitive Advantage
        What’s In It For Me?: How To Encourage And Reward Individuals To Share Their Knowledge
        Establishing Knowledge Management At A Global High Technology Company

        STREAM 1 – Examining The Commercial And Strategic Benefits Of Knowledge Management
        Creating Value By Strategically Managing Your Intellectual Capital: Skandia Case Study
        Retaining Knowledge: Developing Strategies To Minimise The Loss Of Knowledge Through High Staff Turnover, Shorter Product Lifecycles And Inadequate Communication
        Aligning Effective Knowledge Management Activities With Corporate Strategies To Increase Profitability And Sustain Competitive Advantage
        Knowledge As Enduring Power: Managing Intellectual Capital In Order To Create Maximum Value And Long-Term Profitability
        Examining Intellectual Capital As The Driver Of Future Earnings: What You Practice Depends On Who You Are
        Enabling Knowledge Creation In Business Organisations: A US, Europe And Japanese Comparative Study Examined
        A Change Of Age? Why Organisations Are Evolving Towards A Knowledge Economy
        Analysing The Companies Most Successful At Managing Knowledge: Drawing Conclusions From Organisational Structures And Management Styles Which Best Support The Knowledge-Creating Organisation
        Team Syntegrity: Accelerating The Growth, Cohesion And Adaptability Of Your Organisation’s Intellectual Capital To Achieve Success
        What You Can Measure You Can Manage: Measuring The Contribution Of Knowledge To The Intellectual Capital Of Your Organisation

        STREAM 2 – Analysing The Processes Involved In The Effective Implementation Of Knowledge Management
        Improving Performance, Productivity And Profitability By Strategically Leveraging Knowledge More Effectively Across Organisations
        Capturing Knowledge: Effective Techniques To Ensure That New Knowledge Acquired Builds On Your Organisation’s Collective Expertise
        Customer Knowledge: Amassing And Managing Knowledge Of Your Customers To Gain Competitive Advantage
        Aligning Your Combined Corporate Expertise With Your Company’s Core Competencies To Ensure Business Success
        Knowledge Management – Empowering Employees By Letting Them Have A Shared Understanding Of The Business, See Their Environmnet, Hear The Customer, Smell The Future And Feel The Culture By Giving Them Authroity Over Their Part Of The Business
        6 Practical Steps To Smarter Information Sharing: Exploiting The Full Potential Of Today’s IT To Support Knowledge Management
        Unfolding The Knowledge Management Process: A Strategic Role For Information Systems
        Examining The Role Of The Knowledge Worker In A Knowledge Intensive Organisation
        Decentralised Organisations: Overcoming The Barriers To Successfully Implementing Knowledge Management Across Virtual Organisations And Virtual Teams
        Identifying The Key Elements Of The Learning Organisation Which Form The Foundations Of Knowledge Management

        Interactive Corporate Knowledge Focus:
        How Can we Augment Knowledge Management?
        Defining What Knowledge Means to Your Organisation
        Understanding the Difference Between Tacit and Explicit Knowledge

        Optional Champagne Round-Tables & Opportunity To View Exhibition

  • Optimizing Knowledge Management Conference, September 9-10, 1999, London, United Kingdom
  • Knowledge Management in the Finance Function, 15. December 1998, London, UK
  • Knowledge Management (KM’97), 29-30 January 1997, London, United Kingdom
    Conference Theme: Overcoming the cultural barriers and building practical frameworks for effective Knowledge Management

      Day 1:
      Setting the scene: the context for knowledge management
      Leveraging knowledge for performance: where to look and what to manage to ensure your knowledge management initiatives have focus
      Linking the application of knowledge management to your business objectives
      Who in your company should drive knowledge management? Context, curiosity, trust and other key elements in knowledge management – hands on experience from corporations and the US Army
      Effectively communicating to employees the value of knowledge sharing

      Day 2:
      How to facilitate the knowledge sharing culture – bridging islands of expertise across the organisation
      How to retain knowledge within the organisation which would otherwise be lost
      Maintaining competitive advantage through the continuous replenishment of tacit knowledge
      Making knowledge visible within the organisation – finding the best mechanisms for knowledge-storing and sharing
      Defining an infrastructure that will suport organisational knowledge management
      Using a knowledge sharing network to support and facilitate knowledge management

Institute for International Research (IIR) Finland Oy

Conferences

  • Knowledge Management – Conference, 11-12 May 1998, Helsinki, Finland
      Porgram n.a.
  • Knowledge Management – Conference, June 11-12, 1997, Helsinki, Finland
      What is Knowledge Management?
      Knowledge Management’s impact on organisational culture and management style
      How to create new information in the company
      Knowledge Management and core competence management
      Creating value by strategically managing your intellectual capital and knowledge assets
      Knowledge Management and supporting information system technologies
      Team working and Knowledge Management
      Knowledge Management in your customer relationship
      How to develop systematically the competencies of the personnel.
      Establishing Knowledge Management at a global high technology company
      The global intranet based knowledge management system
      Knowledge Management in action

Seminars

  • Jun 1998: Productive & Strategic Knowledge Management

Web Channels

…
Notes:

1) 1973: IIR was established; 2005: IIR is acquired by Informa; 2015: Together with other Informa conference and training businesses IIR becomes KNect365; 2019: KNect365 is renamed to Informa Connect
2) IIR Deutschland ist seit 2008 ein Geschäftsbereich von Euroforum Deutschland

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