21st Century Knowledge Management Group*

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The 21st Century Knowledge Management Group, quasi-successor of the Knowledge Management Cluster (KM Cluster®), formerly the San Francisco Bay Area & Silicon Valley Knowledge Management Cluster (SF/SV KM Cluster) and the San Francisco Bay Area Knowledge Management Consortium International Chapter (SF KMCI Chapter),1) has offered the following Knowledge Management education and training opportunities:

Communities

Regional Groups

  • Canada: Toronto area
  • France: Paris
  • Mexiko: in planning
  • United Kingdom: London
  • United States: Atlanta, Chicago, Ohio (Cleveland), New England (Boston), New York City, Northern California, San Francisco, Southern California, Texas (Huston), Rocky Mountain (Denver), Washington DC

Communities of Practice/ Working Groups:

  • Knowledge Management Paradox & Barriers to Implementation

Events

KM Cluster Events/Meetings (quarterly full-day)

    Fall 2006:
    Storytelling and Business Narrative: Mastery and Leadership of Business Narrative & Organizational Storytelling (Ohio @ Federal Reserve Bank of Cleveland )

    The Leader’s Guide to Storytelling: Mastering the Art and Discipline of Business Narrative
    Organizational Storytelling and Narrative: Methods and Techniques for Creating and Leading High Performance Teams and Communities
    Appreciative Inquiry: The Stories and Narratives of Organizational Renewal (special keynote)
    Network Storytelling: The Social Network Pathways

    Panel Conversation:
    Next Steps in Network Business Narrative: Leading High Performance Organizations

    Summer 2006:
    The Future of Media Summit

    See “Conferences”

    Enterprise Social Networks, Media, Tools: 21st Century Knowledge Priorities (Irving/Texas @ Deloitte)

    Web 2.0. What does it Bring to Business? Case Studies, Success Stories and Next Practices™
    Japan’s suppa ginosha Movement: 21st Century Human Capital, Knowledge Transfer, & Organization Development
    Company Command: Unleashing the Power of the Army Profession (special keynote)
    Network Strategies for Managing Complexity: Organizational and Value Network Analysis
    Time as a New Currency: Flexible and Mobile Work Strategies
    21st Century Knowledge Leadership: Winning the War for Talent

    Social Networks Analysis (Washington DC)

    Enterprise Social Network Analysis
    InFlow Software
    InFlow Hands-on Practice Workshop
    Getting Started in Your Organization: Enterprise SNA Next Practices

    Spring 2006:
    21st Century Knowledge: Priorities of the Knowledge Economy (Los Angeles @ UCLA Anderson School of Management)

    21st Century Knowledge: Action/Research Priorities – Markets and Exchanges, Complex Systems, Value Webs and Networks, Social Media, Semantic Web and Web 2.0, Preference Markets
    Network Strategies for Managing Complexity: Organizational and Value Network Analysis
    Value Network Dynamics: Building Internal and External Value Networks
    Value Network Tools and Methods: GenIsis
    Enterprise Wikis Use: Engagement, Participation, and Co-Generation

    Panel Conversation:
    21st Century Knowledge: Principles, Leadership, Priorities

    Enterprise Value Networks: Leading 21st Century Knowledge (San Francisco @ University of California at San Francisco)

    Network Strategies for Managing Complexity: Organizational and Value Network Analysis
    Aerospace: Introducing Value Network Analysis
    Network Weaving: Building Smart Communities and Companies
    Creating Networks of Uplift: Networks and the New Transformational Sector
    Value Network Analysis: Value Network Mapping Exercise

    Social Media, Networks & Tools: Leading 21st Century Knowledge (Ohio @ Ohio Aerospace Institute)

    Network Strategies for Managing Complexity: Organizational and Value Network Analysis
    Aerospace: Introducing Value Network Analysis
    Smart Networks and Network Weavers
    Appreciative Leadership in the Age of Networks
    Web 2.0. What does it Bring to Business? Case Studies, Success Stories and Next Practices™

    Panel Conversation:
    Networks of the Future

    Winter 2006:
    Value Networks (San Francisco)

    ValueNet Works Workshop

    Panel Conversation
    Enterprise Value Networks: Challenge and Opportunities

    Enterprise Social Networks Analysis (Atlanta)

    Fall 2005:
    Enterprise Social Software: Business Blogs, Social Tools & Narratives (Boston @ Novell)

    What do Blogs Bring to Business? Case Studies, Success Stories and Next Practices
    Blogs: Technology Made Simple
    Everything Is Miscellaneous: The New Shape of Knowledge (keynote)
    Weblogs: Affectation of the Digerati? -or- Mainstream Business Tool?
    Wikis, Blogs and Tagging: Exploiting Web Technologies in IBM’s Intranet
    Novell: How Blogs and Wikis are Prospering
    MIT Sloan School Perspective: The Future of IT and Knowledge Networks

    Panel Discussion:
    Enterprise Social Tools: New Directions

    Enterprise Social Software & Tools: Business Blogs & Narratives (New York @ AXA Advisors)

    What do Blogs Bring to Business? Case Studies, Success Stories and Next Practices
    Personal Knowledge Management: Using Blogs to Manage Your Knowledge
    External Communication: Essentials of Blogs for External Communication
    Internal Communication and Collaboration: Using Blogs and Wikis Inside Your Organization
    Every Business Has a Story: Narrative as a Corporate Asset
    The Leader’s Guide to Storytelling: Mastering the Art and Discipline of Business Narrative
    Our Life’s Work: Answering The Big Question About What Really Matters

    Knowledge Facilitation: Advancing Performance, Value and Effectiveness Using Knowledge-Centered Principles (Silicon Valley)

    Developing Knowledge-Based Client Relationships: Leadership In Professional Services (KnowledgeLeader)
    Creating a Knowledge Response Center: Building on Relationships and Know How
    Bovis Lend Lease: iKonnect – Knowledge Sharing
    Knowledge-Centered Support: Case Studies, Success Stories and Next Practices
    The Only Sustainable Edge: Why Business Strategy Depends on Productive Friction and Dynamic Specialization (special keynote)

    Enterprise Social Tools and Software: Business Blogging and Narrative (Irving/Texas @ Deloitte Consulting)

    What do Blogs Bring to Business? Case Studies, Success Stories and Next Practices
    Internal Communication and Collaboration: Using Blogs and Wikis inside Your Organization
    Getting Started with Blogs, Wikis and RSS: Critical Steps to Getting Started Right
    Personal Knowledge Management: Using Blogs to Manage Your Knowledge
    Keynote Presentation tbd
    Frontiers of Talent Management

    Summer 2005:
    Social Media Summit (San Francisco)

    See “Conferences”

    Spring 2005:
    Enterprise Social Networks Analysis (San Francisco @ Knoll)

    Enterprise Social Network Analysis
    InFlow Software
    InFlow Hands-on Practice Workshop
    Getting Started in Your Organization

    Creating the Social Enterprise: Inside Social Networks (Boston @ IBM Research)

    Personal KM and Idea Practioners (keynote)
    Network Roles
    Social Networks: Relationships and Structure
    IBM Research: Collaborative User Experience Group
    Next Practices: The Social Enterprise of the Future

    Panel:
    Social Networks Inside Out

    Enterprise Social Networks Analysis (Cleveland @ Corporate College West)

    Enterprise Social Network Analysis
    InFlow Software
    InFlow 3.0 Hands-on Practice Workshop
    Getting Started in Your Organization

    Enterprise Social Media: 21st Century Knowledge Priorities (Irving/Texas @ Deloitte)

    Web 2.0. What does it Bring to Business? Case Studies, Success Stories and Next Practices™
    Japan’s suppa ginosha Movement: 21st Century Human Capital, Knowledge Transfer, & Organization Development
    Company Command: Unleashing the Power of the Army Profession (special keynote)
    Network Strategies for Managing Complexity: Organizational and Value Network Analysis
    Time as a New Currency: Flexible and Mobile Work Strategies
    21st Century Knowledge Leadership: Winning the War for Talent

    Enterprise Social Networks Analysis (Los Angeles @ PricewaterhouseCoopers)

    Enterprise Social Network Analysis
    InFlow Software
    InFlow Hands-on Practice Workshop
    Getting Started in Your Organization

    Innovation and The Support Economy (TBD; Toronto @ Microsoft Canada)

    Report from KM World in Santa Clara
    Support Economy Innovation
    Creating the Conductive Organization: Innovations in Social Networks and Collaboration

    Breakout: (inlc. Participant Reports)
    Contextual Analysis

    Winter 2005:
    Enterprise Social Network Analysis (Atlanta @ Novell)

    Enterprise Social Network Analysis
    InFlow Software
    InFlow Hands-on Practice Workshop
    Getting Started in Your Organization: Enterprise SNA Next Practices

    Enterprise Social Networks Analysis (Boston @ IBM)

    Enterprise Social Network Analysis
    InFlow Software
    InFlow Hands-on Practice Workshop
    Getting Started in Your Organization: Enterprise SNA Next Practices

    Beyond the Balance Sheet: Valuing and Managing Intangible Assets (Denver @ Holland and Hart)

    How to Value Intellectual Capital: Lessons from the European SMEs

    Demand-Driven Knowledge Sharing: A Pragmatic Approach to Delivering Just-in-Time Expertise (New York @ Bovis Lend Lease)

    KM and Web Logs: Building Community and Knowledge Conductivity for Global Firms
    Bovis Lend Lease: Around the World in 60 Minutes
    – Introduction to Bovis Lend Lease
    – ikonnect – Knowledge Sharing
    – Role of Knowledge Facilitators
    – Behavioural Challenges of Sharing
    – Global Communities of Practice
    Intangibles: Management, Measurement, and Reporting
    Knowledge Sharing, Collaboration and the Concept of Return on Time
    Modern Metrics and Measures: Leading the On-Demand Knowledge Enterprise

    Enterprise Social Network Analysis (Washington)

    Enterprise Social Network Analysis
    InFlow Software
    InFlow Hands-on Practice Workshop
    Getting Started in Your Organization: Enterprise SNA Next Practices

    Fall 2004:
    Enterprise Social Network Analysis (San Francisco @ Knoll)

    Enterprise Social Network Analysis
    InFlow Software
    InFlow Hands-on Practice Workshop
    Getting Started in Your Organization

    Net Works to Net Worth: Realizing the Value from Social Networks (Boston @ Harvard Club)

    Lessons from Leader-to-Leader Networks: Trust, Insight, and Action
    Activity-Based Performance: Measurement and Social Networks
    Relationship Currencies: Drivers of Financial Outcomes
    Two Views on Deriving Value from Learning Networks: Proving Direction, Structure, and Facilitation

    Panel & Discussion:
    Personal and Organizational Networks

    2005 Cleveland KM Cluster Planning Meeting (Cleveland @ Silver Train)

    Working Session: Inspiration, Imagination
    Working Session: Realization, Action
    Alignment: Vision, Mission and Purpose

    Intellectual Capital Leadership (Denver)

    CANCELLED

    Innovation Networks (Los Angeles @ PricewaterhouseCoopers)

    Re-scheduled from Summer 2004

    The Koans Of KM
    Keynote Presentation
    Innovation Networks: Delivering Content to the Edge of the Enterprise
    Tapping the Networks of InnovationInnovation Networks

    Enterprise Social Network Analysis (New York @ Deloitte)

    Enterprise Social Network Analysis
    InFlow Software
    InFlow Hands-on Practice Workshop
    Getting Started in Your Organization: Enterprise SNA Next Practices

    L’actif incorporel -o- Le Knowledge Management, sa culture et ses outils (Paris)

    CANCELLED?

    The Support Economy (Toronto @ Microsoft Canada)

    TBD

    Summer 2004:
    Knowledge Leadership: Building Knowledge-based Organizations and Developing the Knowledge Leaders of the Future (New York @ Novell)

    Emergent Ideas in Leadership
    Enterprise Knowledge Leadership
    Where’s The Knowledge in These Stories?
    Knowledge Leadership: Four Examples of Leadership Behavior That Can Make or Break Knowledge Management Success
    Talent Visualization Systems

    Innovation and Adaptation: How KM Helps Organizations and Leaders Build Thriving Business Innovation Ecosystems (Denver)

    Wicked Innovation: Managing Increasing Competition, Accelerating Change And Increasing Complexity
    Learning Organizations in Biotechnology: A Case Study
    Help Desk Innovation
    Delivering Content to the Edge of the Enterprise
    Build, Improve, Innovate

    Innovation Leaders Panel

    Spring 2004:
    Intangibles: Measurement and Leadership of Intellectual Capital (San Francisco)

    Introduction to Intangibles: Intellectual Capital Assets – Drivers of KM and Shareholder Value
    Intangibles Assets: Methods of Measurement
    Relationship Capital: Expanding Business Relationships
    Brand Intangibles: Relationship of Brand to Shareholder Value
    Intellectual Capital Management: Converting Hidden Wealth to Shareholder Value
    Organizational Capital: Building the Real Time Enterprise Via IC Asset Management
    Human Capital: Performance Evolution

    Communities: Next Practices (Cleveland @ NASA Glenn Research Center)

    Community Knowledge Architectures
    Case Studies: Communities of Practice
    Higher Education Communities
    Communities and Social Network Analysis

    Sharing Knowledge: Balancing the Organisational Benefits and Risks (Los Angeles @ PricewaterhouseCoopers)

    Towards Reconciling Transaction Cost Economics and the Knowledge-Based View of the Firm: The Context of Inter-Firm Collaborations
    KM State of the Art: Are You Flatline, Baseline, Mid-range, Leading Edge or Bleeding Edge
    Relationship Applications
    Far-Flung Teams Presentation
    Sharing Knowledge: Discovering the Barriers in Large, Complex Organizations
    From Wright to Wrong: The Dark Side of Intellectual Property Rights
    The Koans Of KM

    Social Networks (New York @ Deloitte)

    Social Networks: Ready for the Enterprise?
    Social Networks Analysis: Practice and Application for KM
    Relationship Capital: Expanding Business Relationships
    The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations
    The Innovation Superhighway: Social and Technical Networks
    Continuity Management
    Enterprise Social Networks: Driving Profitability and Performance

    Winter 2003:
    KM Metrics (San Francisco)

    TBD

    Fall 2003:
    Next Practices: Knowledge Management and Organizational Learning (San Francisco @ San Francisco State University)

    Next-Generation Knowledge Learning
    KM in Education: Next Generation
    The Knowledge Enterprise: The promise of the Digital Campus
    Intel Learning Network
    Simulation Workshops
    Measuring the Top Line Contribution of E-Business: Lessons from SBC Online

    Experts Panel:
    Next Practices in KM and Learning

    21st Century Knowledge Management (New York @ Novell)

    21st Century Collaborative Business Knowledge: Optimizing Organizational Productivity
    Advanced Knowledge Networking
    Continuity Management
    The Support Economy: Why Corporations Are Failing Individuals and The Next Episode of Capitalism
    Betty White Paper
    Lessons from a KM Warrior

    The Real-Time Knowledge Enterprise (Toronto @ Microsoft Canada)

    Faster Higher Braver – The New Value Chain: Collaboration Commerce
    eKnowledge Markets
    Bontis Research Hub
    Collaborate to Compete: Driving Profitability in the Real-Time Knowledge Enterprise
    Collaborating across Boundaries
    Knowledge Network Mapping

    Summer 2003:
    Analytics and Taxonomies – Strategy Summit (San Francisco)

    See “Conferences”

    Spring 2003:
    Culture and Knowledge Management (San Francisco @ Novell)

    Building a Knowledge Culture: Communicating Expectations about KM Behavior
    Culture and KM
    Social Network Analysis: InFlow 3.0
    Information Worker Productivity Council
    Far-Flung Teams

    Winter 2002:
    KM in Education Summit (San Francisco @ San Francisco State University)

    See “Conferences”

    Fall 2002:
    The Future of R&D (San Francisco)

    The Future of R&D
    Collaborative Knowledge Networks in Pharma R&D
    Action Research: Participatory/Interactive Research and Development
    Adding More Lift Than Drag: R&D Collaboration Environments, Informal Organizations, & Researchers’ Activities

    Summer 2002:
    Innovation and Invention (San Francisco @ Deloitte Consulting)

    The Self-Organizing Enterprise – Awareness, Alignment, Agility
    Business Maps: A People-Focused Tool to Harness Innovation & Creativity
    Building Communities for Strategic Innovation
    Innovation in Productivity – Management By Attention
    Collaborative Workgroups and Innovation

    Spring 2002:
    Collaborative Knowledge Networks (San Francisco @ San Francisco State University)

    Collaborative Knowledge Networks
    Sparrow Web: Group-Writable Web Pages
    Expertise Automation for the Enterprise
    Vocabulary-based Approach to B2B Collaboration
    The Benefits of Decentralized Collaboration

    Winter 2001:
    Simulation & Knowledge Management (San Francisco @ knOwhere)

    Practioner Remarks: Tango Simulation
    The knOwhere Store
    Serious Play
    Hewlett-Packard Business Simulation
    IDEO
    The Business Transformation Game (BTG)
    High Performance Systems (Thinking) Workshop

    Fall 2001:
    Basex’ Knowledge Management/Communities 2001 West (San Francisco @ California Academy of Sciences)

    Keynotes:
    Interpersonal Communication: Community’s Core
    Cutting Edge Community: The Future of the ‘Hood
    Legitimizing Community as an Industry: Notes from a Pioneer

    Panels:
    Knowledge Communities
    Embedded Community
    Event of the Decade: IBM’s WorldJam

    Summer 2001:
    The Semantic Web (San Francisco @ San Francisco State University)

    The Semantic Web (keynote)
    The Services Web
    The Programmable Web
    Web Services – Microsoft .Net
    The Inter-Creative Web
    Project Renaissance

    Spring 2001:
    The eKnowledge Marketplace Revolution (San Francisco @ San Francisco State University)

    eKnowledge Markets: Advanced Research – Prospectus
    Ideadollar
    Intraspect (keynote)
    On-line Collaboration and Security
    Knowledge Nurture
    eKnowledge Markets: Critical Success Factors

    Fall 2000:
    Building Communities to Build Knowledge & Business Value (San Francisco @ San Francisco State University)

    Communities of Practice: The Key to a Knowledge Strategy (keynote)
    Shared Knowledge and a Common Purpose: 12 Principles for building Web Communities
    Evolving Enterprise Collaboration on the Internet (Part II)
    Human Capital: Results of Recent Research from Andersen Consulting
    Supporting Communities to Nurture Innovation
    Scalable Q&A Infrastructure For Knowledge Communities
    Measuring Community Success: Lessons from E-Business

    Summer 2000:
    Title n.a. (San Francisco)

    Keynote:
    Value Networks & Knowledge Management

    Discussions:
    Preparing for the Extended Knowledge Enterprise (discussion session)
    Knowledge Management Professional Development (panel discussion)

    Provider Presentations (eKnowledgeCenter, WebEx, Plumtree Software, Autonomy, Tacit Knowledge Systems, KnowledgeTrack)

    Winter 1999:
    Context, Community, Collaboration, Content and Commerce: Building the Knowledge Enterprise (San Francisco @ PeopleSoft)

    Collaborative Context: Why Physical Space Matters
    Evolving Enterprise Collaboration on the Internet
    Breakout Session & Presentations: Preparing for the Knowledge Enterprise

    Fall 1999:
    Visualize Knowledge (San Francisco)

    Introduction to the Knowledge Management Consortium International
    Processing Information: How we Think and How We Learn
    Why Knowledge Management Efforts Fail
    Creating Shared Meaning With Visual Knowledge Tools
    Story Telling: A Practical Approach to Knowledge Management

    Panel Discussion: Visual, Aural, Spatial, Proximal, Remote, & Tactile Knowledge Management

    Breakout Activity & Presentations: Scenario-Based New Media Knowledge Management STOW (Strengths, Threats, Opportunities, Weaknesses)
    Field Work: Metreon – A Team Discovery Effort

    Summer 1999:
    Setting the Pace (San Francisco)

    Business & Planning
    Complementary Organizations: SF KM Roundtable, KM-Regional Users Group
    Organizing for Enterprise Knowledge Management: Executives/Managers
    Contextual Inquiry & Results Presentations

    Gotcha – A KM Portal
    What happens when ERP meets KM?

Conferences

  • (CANCELLED) 21st Century Knowledge Management Conference, Oct 2, 2014, San Francisco, CA, USA
    Conference Theme: The Future of the Enterprise
    (Organizer: Colabria Action Research Networks)

      Note: the conference was originally scheduled for May 15 and April 2-3, 2014 as Knowledge Management 2014: 21st Century Knowledge Leadership

      The 21st Century Knowledge Management Conference is the global Action Research Conference for future-focused knowledge management. It is for leaders and professionals eager to participate in the next great episode of growth and prosperity in the Knowledge Era. Delegates will strive to unlearn the past, focus on people and truly shape the future of knowledge work.

  • KM Cluster Summit
    • Collective Intelligence Networks Summit, 22 February, 2007, Los Angeles, CA, USA
      Summit Theme: 21st Century Knowledge Leadership

        Presentations:
        Social Network Dynamics: Building Social Networks for Collective Intelligence
        Social Networks Analysis: An X-ray of Collective Intelligence
        Overview of the MIT Center for Collective Intelligence
        The Prediction Markets Market Space: Trading Spaces for Collective Intelligence
        Customer Interaction Network: Cisco’s Collective Intelligence Strategy
        Network Strategies for Collective Intelligence: Organizational and Value Network Analysis
        Prediction Markets: Their Legality Under U.S. Law
        Prediction Markets: Trading Uncertainty for Collective Wisdom
        The Smartest Mob: A Parable About Times Soon To Come

        Panel:
        The Future of Collective Intelligence Networks

    • Knowledge Management in Education Summit II, TBD 2007, Waltham, MA, USA
      Summit Theme: Leadership and Transformation
      (Co-hosts: Institute for the Study of Knowledge Management in Education (ISKME); New England KM Cluster)

        Note: The summit was originally scheduled for October 10-11, 2006

        DAY 1: Leadership
        Introduction: KM in Education Leadership
        K-20 Frameworks: Leading Strategies Across Sectors
        Curriculum As Living Content: The Use And Reuse Of Open Educational Content
        Process to Value: Leading Complexity and Value Networks in Education
        Storytelling and Institutional Narrative: Using Individual Knowledge to Expand Organizational Capacity
        Web 2.0. What does it Bring to Education? Case Studies and Success Stories

        DAY 2: Transformation
        Educational Knowledge Networks: Understanding the Transformative Powers of Collaboration
        Accountability and Knowledge: Mastering Effective Data Connections
        Advocacy and Policy: Knowledge Use in Education
        Transformation Readiness Assessment:
        Preparing for Data-led Transformation

        KM in Education Technology

    • The Future of Media Summit, July 18 & 19, 2006, San Francisco & Sydney, USA & Australia
      (Organizer: Future Exploration Network (FEN), Colabria)

        Opening: Frameworks for the Future of Media
        Conversation: The Future of Traditional and New Media (Summit: Sydney and San Francisco)

        Panels:
        How Will Content Be Created?
        Where Will the Money Be?
        Participant Panels
        Challenges and Opportunities in the Future of Media (Summit: Sydney and San Francisco)
        The Globalization of Media (Summit: Sydney and San Francisco)

    • KM Cluster Annual Summit, April 18-19, 2005, San Francisco, CA, USA
      Summit Theme: Social Media

        DAY 1: Business Blogs – An Interactive Workshop and Conversation
        What do Blogs Bring to Business? Case Studies, Success Stories and Next Practices
        Getting Started with Social Media: Critical Steps to Getting Started Right
        External Communication: Essentials of Blogs for External Communication
        Internal Communication and Collaboration: Using Blogs and Wikis inside Your Organization
        Personal Knowledge Management: Using Blogs to Manage Your Knowledge
        Open Conversation: What do Blogs Mean to You?

        DAY 2: The Engelbart Hypothesis: Beyond Collaboration To Collective IQ
        The Engelbart Hypothesis & Diaspora
        Case Studies: What is working and what is not?
        21st Century Bootstrapping: KM is Business Government

        Breakout Work Sessions:
        Contextual Analysis
        Learning from the Emerging Future

        Participant-led Conversation

    • KM Cluster Global Summit, May 21, 2004, San Francisco, CA, USA
      Summit Theme: Social Networks
      (Co-sponsor: Institute for Social Network Analysis of the Economy)

        Keynotes:
        A Conversation with Mark Granovetter, Professor in the Department of Sociology at Stanford University
        Logit Models for Social Networks

        Presentations:
        The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations
        Institute for the Social Network Analysis of the Economy
        Tapping the Networks of Innovation

        Vendor Breakout Discussions

    • KM Cluster Strategy Summit, June 19-20, 2003, San Francisco, CA, USA
      Summit Theme: Analytics and Taxonomies

        Keynotes:
        Ladder of Business Intelligence
        Enterprise Smart Discovery: Mastering Unstructured Data Management

        Presentations:
        Collaborative Analytics: Driving Knowledge Processes for the Real-Time Enterprise
        Enterprise Intellectual Infrastructure: Taxonomic Foundation for Enterprise KM
        Global Professional Services Taxonomies: Lessons Learned
        Bottom-Up Knowledge Management
        Categorization & Classification: Cleaving the Gordian Knot of Knowledge Structures
        Real-Time Enterprise: Dashboard Systems
        Connecting People to Information: Creating Knowledge for Better Decision Making
        Taxonomy, Metadata & Search: How Content Learns
        Strategic Business Measurements: Setting and Monitoring
        Case Study: Analytics and Taxonomies for Enterprise-wide Reporting

    • Knowledge Management in Education Summit, December 12-13, 2002, San Francisco State University, San Francisco, CA, USA
      Summit Theme: The Knowledge-Based Drive for Accountability, Quality and Assessment
      (Co-hosts: Institute for the Study of Knowledge Management in Education (ISKME); Bay Area and Silicon Valley KM Cluster)

        Keynotes:
        The Future of Knowledge

        Presentations:
        KM in Education
        Connecting Times
        K-12 Knowledge Management: Challenges and Solutions
        Knowledge Management at Jackson State University
        Changing Tires While Driving: Building Communities of Practice in the Community College
        Why People Don’t Tell What They Know

        Panel Discussion:
        KM and Learning

  • London KM Cluster Symposium
    • London KM Cluster Symposium 2005, Friday, April 29, 2005, London, UK
      Symposium Theme: Enterprise Value Metrics and Measurement: Advancing Intellectual Capital Leadership

        How to Value Intellectual Capital: Lessons from the European SMEs
        Australian Red Cross Blood Service Intellectual Capital Report
        IM-BOOT: Creativity and Innovation Community
        Intellectual Capital Network

    • London KM Cluster Symposium 2004, Monday, July 12, 2004, London, UK
      Summit Theme: Social Tools for the Enterprise

        Social Software: Ready for the Enterprise?
        Working In A Wired World
        Knowledge Workers: Maps, Enhanced Presence, Instant Messaging
        Understanding the Payback: A workshop to create Aha! Moments -or- Why 10 Million People Choose To Blog
        Collective Intelligence

        Social Software Café
        Joined up Knowledge Sharing: Supporting Informal, Joined Up Knowledge Sharing In a Networked Organisation Using Social Software

  • 2nd Global Knowledge Economics Summit, November 4-5, 2002, New York, USA
    (Organizer: Global Knowledge Economics Council; Host: Novell; Sponsor: KM Cluster)

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