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SIKM Leaders Community

Detroit, MI, USAEst. 20051200+Leave a comment

The SIKM Leaders Community, originally named the Systems Integration Knowledge Management Leaders Community, is a community of Knowledge Management leaders from firms around the world. It was created in 2005 by Stan Garfield for Systems Integration and Consulting firms, but soon expanded to include all Knowledge Management leaders. The goal is to share experiences and insights on implementing Knowledge Management programs.

Stan, who is still leading the community, was Community Evangelist at Deloitte Global Knowledge Services and Worldwide Knowledge Management Lead at Hewlett Packard and Compaq Computer Corp. He is now retired, acting as author, speaker and community leader in the field of Knowledge Management.

The Systems Integration KM Leaders Community offers the following Knowledge Management education and training opportunities:

Communities

Chapters

SIKM Global Group (start: Aug 2005)
- SIKM Community Champions
SIKM Boston Chapter (start: Jan 2009)
SIKM Dublin (start: 10/2025)
SIKM NYC Group (Dec 2015 – Dec 2016)
SIKM San Francisco Bay Area Group (start: Sep 2018)
Detroit KM Community

Subgroups

Knowledge Management Peer Mentoring Program Community

Training

Would you like to have a KM MENTOR? Peer Mentoring Programme for KM practitioners (start: 2023; w. KM4Dev)

Conferences

Midwest Knowledge Management (KM) Symposium*
(Organizer: Midwest KM Community; Pioneer Knowledge Services)

Meetings

Monthly SIKM Leaders Community Calls
List of Community Calls
Usually on the third Tuesday of the month; Meeting platform; Member access to schedule w. links to past calls’ follow-ups (incl. slides, recordings, etc.; Registration required!); Since 2017 supported by Susan Ostreicher
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2027-01-19: TBD (Annie Green)

2027-02-16: Finding Knowledge: Search and AI in Knowledge Management (Agnes Molnar)

2026-01-20: Leveraging a Digital CoP to Boost Marketing & Innovation (Christian Elongue; planned was: inqli – knowledge-sharing platform (Rebecca Kirstein Resch))

2026-02-17: TBD (Rachel Teague)

2026-03-17: PairUp (Emily Harburg)

2026-04-21: Phlow (Bruno Pereira and Carlo Nicora)

2026-05-19: TBD (Victoria Ward)

2026-06-16: TBD (Ana Neves)

2026-07-21: TBD (Johel Brown-Grant)

2026-08-18: Knowledge Hiding (Vincent Ribière)

2026-09-15: Generative AI and RAG (Retrieval-Augmented Generation) (Rob Bogue)

2026-10-20: Knowledge Retention (Brittany Persinger)

2026-11-10: The Future-Proofing of Knowledge Management (KM) (Badou Bousso)

2026-12-15: TBD (Jim McGee)

2025-01-21: Knowledge Management (KM) Applications of Story Thinking (John Lewis)

2025-02-18: What Academic Research Can Teach Us About ESN (Enterprise Social Network) and Intranet Adoption (Dennis Pearce)

2025-03-18: Computers, hyperlinks, networks, information and knowledge: Shifts in knowledge and power over the past 25 years (Jon Husband)

2025-04-15: Empowering Organizational Learning: Fostering a Culture of Knowledge Sharing (Sven Rinke)

2025-05-20: A Next Gen Employee Engagement Solution (Cindy Gordon; was: Advancing Employee Engagement using Mood and Natural Language Processing Intelligence)

2025-06-17: How I use the principles of KM to build high-quality semantic products for organizations (Helen Lippell)

2025-07-15: Knowledge Management (KM): A corporate value creation context (with thoughts on implications for AI) (was: Knowledge Management (KM) and AI in the context of corporate value creation) (Mary Adams)

2025-08-19: Will Computers Be Able to Exhibit “Artificial Intuition”? (Jay Liebowitz)

2025-09-16: “AI Killed the Knowledge Manager” (But People Brought it Back to Life): A KM Revival Story (Stephanie Barnes)

2025-10-21: Community of Practice Success Factors (Rachel Happe; was: The Value of Digital Communities of Practice (CoP) Networks In Cultural Cohesion; part of the KMGN Global Knowledge Week 2025)

2025-11-11: KMWorld 2025 Preview (Stan Garfield; planned was: Leveraging Digital CoPs to Boost Marketing & Innovation: Case Study of Kabod Group in Ghana (Christian Elongue))

2025-12-16: Upstream Considerations for Creating Knowledge Management (KM) (Andrew Herd; was: Upstream and downstream benefits of KM; Using retro-AI to solve current user learning needs and take KM into the future today)

2024-01-16: Reblooming the Knowledge Movement: The Democratization of Organizations (Alex Bennet and Robert Turner; was: Unleashing the Human Mind (Alex Bennet))

2024-02-20: Sensemaking in Complexity (with a dash of dealing with a pandemic) (Harold Jarche)

2024-03-19: Radical Knowledge Management: Helping Humans in an AI World (Stephanie Barnes)

2024-04-16: Lean Knowledge Management: How NASA Implemented a Practical KM Program (Roger Forsgren)

2024-05-21: Knowledge Communities and Innovation Ecosystems (Madanmohan Rao)

2024-06-18: Knowledge Portals, Knowledge Hubs, and Taxonomies (Heather Hedden; working title: Knowledge Hubs and Taxonomies)

2024-07-16: Interdisciplinary Studies and the Anatomy of KM Leaders: Leveraging Adjacent Disciplines for Individual and Collective Success (Or more simply, reflections from a veteran KM practitioner) (Kim Glover) (was: Knowledge Serendipity: Networks, Conversations, and Interactions (Valdis Krebs))

2024-08-20: Imaginize World: Building a New World for Upcoming Generations (Jane McConnell; working title: Imagine Ourselves in 2043 )

2024-09-17: Lessons Learned Using GenAI on Sugarwork (Vanessa Liu and Judith Williams; was: TBD (Jay Liebowitz) – postponed to Aug 25)

2024-10-15: Preview of the 19th International Conference on Knowledge Management (ICKM) October 21-22, 2024 at Kent State University (Kendra Albright and Preview of the 19th International Conference on Knowledge Management (ICKM) October 21-22, 2024 at Kent State University; was: The Kent State University Graduate KM Program (Kendra Albright))

2024-11-12: Knowledge Intelligence: The Role of AI in Knowledge Management (KM), and the Role of Knowledge Management (KM) in AI (Zach Wahl)

2024-12-17: Revisiting an Eternal Question: How Good Is My Search? (Lee Romero; Working title: Proposing a standard quality KPI for enterprise search)

2023-01-17: The impact of organizational design on knowledge sharing (Mark Britz; planned was: Current and future role of AI in Knowledge Management processes (Ginetta Gueli and Luna Leoni))

2023-02-21: Knowledge Management at Ubisoft (Marc Bramoulle)

2023-03-21: International Expert Mapping Using GuruScan (Bart Verheijen; working title: Managing Knowledge for Accelerating Innovation – OR – Collaborative connections across organizational boundaries)

2023-04-17: Knowledge-Centered Service (KCS) (Beth Coleman)

2023-05-16: Why we should not be describing knowledge (indiscriminately) as an asset (Patrick Lambe)

2023-06-20: KM Global Network: Bringing a better future to Knowledge Management. Together. (Moria Levy)

2023-07-18: Slalom: Building a Global Knowledge Center from the ground up (Gloria Burke; working title: Knowledge Path: A solution to facilitate onboarding and ongoing learning; How to create a KM strategy from the ground up)

2023-08-15: The AI Powered Enterprise: Knowledge Engineering and Generative AI (Seth Earley; working titles: The role of Knowledge Management and knowledge architecture in Generative AI; The AI-Powered Enterprise)

2023-09-19: The ISO 30401 Implementation Toolbox (Moria Levy)

2023-10-17: Formulating a Governance Model for Human and Machine Knowledge (Art Murray)

2023-11-21: The Hallways of Learning (Nancy Dixon; working title: Conversations to Rebuild and Sustain Organizations to Be for Humanity)

2023-12-21: Glean: Meet Your AI-powered Work Assistant (Lauren Kennedy)

2022-01-18: GE Energy: A system-thinking approach to a learning organization transformation (Rachad Najjar)

2022-02-15: The Crossroads of Information Architecture and Knowledge Management (Peter Morville)

2022-03-15: Accelerating Knowledge at Scale: A mini case study (Vanessa DiMauro; title was: Trust Building as a Key Pillar of Knowledge Management)

2022-04-19: To ISO or not to ISO? ISO 30401: Knowledge Management Systems from an Auditor’s Perspective (Patricia Eng; title was: The ISO Audit Experience) – 200th Call

2022-05-17: Knowledge Retention Framework and Maturity Model (Rocio Sanz and John Hovell)

2022-06-21: Delivering the Olympic Games During a Pandemic: A Knowledge Management perspective (Chris Payne)

2022-07-19: Why Knowledge Leaders Should Drive Change or Knowledge Management: What’s changed and what hasn’t – and why we still need to change (Adriaan Jooste)

2022-08-16: Aligning Knowledge Management and the Digital Employee Experience at Blend (Curtis Conley; title was: Introducing Knowledge Management to a Fintech Company)

2022-09-20: Creating Strategic Intent to Drive Purposeful Collaboration (Dan Ranta and Arielle Band)

2022-10-18: Developing the next generation of Knowledge Management practitioners (Rory Huston & friends panel)

2022-11-15: Becoming Adaptable: The art of creative facilitation to develop individuals and collective capabilities and to share knowledge (Arthur Shelley)

2022-12-20: Lessons learned that work: The case for case based learning (Andrew Muras)

2021-01-19: Integration of knowledge and innovation standards (Ron Young)

2021-02-16: Lessons Larned: Tips & Tricks for Your Lessons Learned Program (Nirmala Palaniappan; was: Knowledge Management Lessons Learned in a Non-IT Organization)

2021-03-16: Knowmadic Working in Organizations (Joitske Hulsebosch)

2021-04-20: Translating Effective Sustainability Conversations into Network Design (Kate Pugh; was: Update on Research on AI for Smarter Conversation)

2021-05-18: Artificial Intelligence & Big Data In Knowledge Management (Tony Rhem)

2021-06-15: Data Curation: Data probity in a time of COVID (Gavin Chait)

2021-07-20: Knowledge Management (still) Matters: Lessons from the Field (John Girard)

2021-08-17: Communities of Practice: Challenges, Curiosity and Dragons (Andrew Trickett) (was: Integrating Change Management and Knowledge Management to Optimize Uptake & Knowledge Transfer in the Age of AI/Machine Learning and a New Workforce (Kathy Hagen))

2021-09-21: Co-creating a knowledge management methodology with industry (Matt Seaman)

2021-10-19: The Value of Knowledge: A quick flyover, and introducing Knowledge Resources Management (KRM) (was: The Value of Knowledge: The Economics of Enterprise Knowledge and Intelligence) (Tim Powell)

2021-11-23: Expert Knowledge Transfer: Reflections and Panel Discussion (Cayly Dixon w. Madelyn Blair, Kate Pugh, and John Hovell)

2021-12-21: Building Resilience: Resilient Leadership and Knowledge Management (Madelyn Blair)

2020-01-21: Alchemy of Data Elements: Top Down Meets Bottom Up (David Eddy)

2020-02-18: The Impact of Data Analytics in Digital Transformation Programs (Luis Suarez)

2020-03-17: Conversational Leadership: Leading a conversational approach to life (John Hovell and David Gurteen)

2020-04-21: Chefs’ Stories from the Knowledge Management Cookbook (Chris Collison)

2020-05-19: Navigating Knowledge to the User / was: Keeeb’s Enterprise Intelligence Platform (Tom Barfield) – 15th Anniversary Call

2020-06-16: Could a Rural Island Inspire Knowledge Management Approaches? (Alice MacGillivray)

2020-07-21: Delivering Real Benefits: Knowledge Management at Petroleum Development Oman (Hank Malik)

2020-08-17: Navigating the Future Knowledge Agenda: Longitude… Knowledge Navigation Beyond Borders… Intellectual Capital (Leif Edvinsson)

2020-09-15: Knowledge Services (Guy St. Clair and Barrie Levy)

2020-10-20: More Than A Feeling: Knowledge Management & Emotion (Matt Moore; planned was: Most challenging questions and biggest fears for Knowledge Management)

2020-11-17: Introduction to Conversational Leadership (David Gurteen)

2020-12-14: Behavioral DNA of Collaborative Leaderhip (Arthur Shelley)

2019-01-15: Digital Transformation (Jean-Claude Monney)

2019-02-19: Communities of Practice Stand Up and Sustainment in International Financial Institutions (Bill Kaplan)

2019-03-19: Knowledge Audits (Patrick Lambe)

2019-04-16: Measuring the value of the communities: Schneider Electric case study (Louis-Pierre Guillaume)

2019-05-21: Applying Knowledge Management to a Business Need: Strategic Onboarding (Paul McDowall)

2019-06-18: Conversational AI – From social media, to machine learning: Getting the news before it’s news (Kate Pugh)

2019-07-16: Let’s start to manage knowledge, not information (Dave Snowden)

2019-08-20: Understanding your customer’s knowledge journey: implications for Knowledge Management and Customer Expereince (CX) (Tom Stewart)

2019-09-17: Deep Smarts (Dorothy Leonard)

2019-10-15: The ISO Knowledge Management Standard (Nick Milton)

2019-11-19: Digital Workplace Experience: Building a Collaborative Culture at General Electric (Dan Ranta and Rachad Najjar)

2019-12-17: Bridging Islands of Knowledge – both real and metaphorically (Arno Boersma)

2018-01-16: Knowledge Management and Startups (Andrew Gent)

2018-02-20: Building Smarter Organizations (Gordon Vala-Webb) – 150th Call

2018-03-20: Knowledge Management and Office 365: What’s Possible, What’s Transformative, and What You Need to Know (Sue Hanley)

2018-04-17: The Art of Creating a Trust Space (Nancy Dixon)

2018-05-15: Knowledge and Learning in Organizations: What a knowledge sharing and learning organization looks like (Valdis Krebs)

2018-06-19: Capabilities, not Strategies (Larry Prusak)

2018-07-17: The NASA Knowledge Management Story (Ed Hoffman)

2018-08-21: What Does Done Look Like? The Educational Testing Services (ETS) Knowledge Story 2002-2017 (T.J. Elliott)

2018-09-18: The BBC Knowledge Management Story (Euan Semple)

2018-10-16: Social Learning Leadership: A Conversation (Etienne and Bev Wenger-Trayner)

2018-11-20: The relationship between Intellectual Property Management and Knowledge Management: How to manage intangibles (Denise Lee and Phil Barnett)

2018-12-18: High-Touch Knowledge Management for a High-Tech World: Results of APQC Knowledge Management Benchmarks and Metrics (Carla O’Dell)

2017-01-17: Integrating Principles of Design Thinking into Knowledge Management (Arno Boersma)

2017-02-21: Empowering Experts Everywhere: Practical ways this works in Customer Support/Operations (Phil Verghis)

2017-03-21: The Current State of Knowledge Management (Steve Denning & Stan Garfield)

2017-04-18 Working Out Loud (John Stepper)

2017-05-16: Content Analytics (Sean Fox)

2017-06-20: Automatic and Rapid Generation of Massive Knowledge Repositories from Data (Frank Guerino)

2017-07-18: How Can Knowledge Management Be Used to Support New Hires? (Cayly Dixon and Aaron Buchsbaum)

2017-08-15 Digital Workplace and Enterprise Social Network business architecture (Catherine Shinners)

2017-09-19: Revised Knowledge Management success model with measurements for success (Murray Jennex)

2017-10-17: Four Discussion Disciplines to Drive Effective Online Collaboration (Kate Pugh)

2017-11-21: GE’s Knowledge Sharing Program (Dan Ranta)

2017-12-19: Coveo’s Relevance Maturity Model (Mark Floisand)

2016-01-19: Cognitive Computing (Ken Martin)

2016-02-16: Agile Knowledge Management (Bill Kaplan)

2016-03-15: Collections at Accenture (Steve Berzins & Thomas Hsu)

2016-04-19: Open Data – Knowledge Management with a Public Benefit (Gavin Chait)

2016-05-17: Knowledge Management’s Role in the Consumerization of IT (Curtis Conley)

2016-06-21: Social Collaboration – A Path to Business Value (Greg Nemeth)

2016-08-16: Interactive session: creative knowledge co-creation (Arthur Shelley)

2016-09-20: Is organizational development (OD) the future of Knowledge Management (KM), or is KM the future of OD? (John Hovell)

2016-10-18: The Social Context of Knowledge Management (Al Simard)

2016-11-15: No call

2016-12-13: No call

2015-01: Doing More with Less: The Impact of Strategic Capability Mapping on Enterprise Resource Allocation (Sales, R&D, Manufacturing): Roberto Evaristo

2015-02: How Great KMers are Innovation Conveners: Kate Pugh

2015-03: Key cultural practices & dimensions that drive services differentiation: Doug Madgic and Andre Karamanian

2015-04: BAE Systems Knowledge Management: US & UK perspectives: John Hovell and Andrew Muras

2015-05: What can Knowledge Management learn from Sports Science?: Cory Banks

2015-06: Discussion on Expertise Location; Reflecting on 10 years of the SIKM Leaders Community – 10th Anniversary Call

2015-07: KNOWledge SUCCESSion: Arthur Shelley

2015-08: MITRE’s Knowledge-Driven Enterprise Strategy: Donna Cuomo & Jean Colbert

2015-09: Leveraging the Long Tail of Enterprise Knowledge for the Digital Workplace: Diane Berry

2015-10: Selling Knowledge Management services in your organization: Adriaan Jooste

2015-11: Knowledge Management Trend Spotting: A Conversation: Kate Pugh & Larry Prusak

2015-12: Personal Knowledge Management and expression of information from desktop to enterprise: Howie Cohen

2014-01: Building Community: A Conversation on planning, stewardship, and keeping it human: Catherine Shinners

2014-02: When Tacit and Explicit Knowledge aren’t Enough: Steve Wieneke

2014-03: Get in the Game: Driving Exceptional Behaviours Through Gamification: Thomas Hsu and Steve Kaukonen

2014-04: Best Practices for Knowledge Transfer in Mergers & Acquisitions: Thomas Blumer

2014-05: Facilitating ideation with external open collaborative communities: Karla Phlypo

2014-06: Enhancing Knowledge Flows with ESN: Gordon Vala-Webb

2014-07: Losing Your Minds: Capturing, Leveraging & Retaining Organizational Knowledge: Bill Kaplan

2014-08: The Right Knowledge Management Technologies for Your Enterprise: Tony Byrne

2014-09: Knowledge Management: A Benchmark Study of Contemporary Practices: Marcie Zaharee and Marilyn Kupetz of MITRE

2014-10: Yammer Groups & Business Value: Does size matter?: Lee Romero

2014-11: The Other Knowledge Management Adoption Challenge: Mary Abraham

2014-12: The Yin and Yang of Knowledge Management: Al Simard

2013-01: Getting Beyond Simple Social: Thomas Vander Wal

2013-02: Trends in knowledge management: Carla O’Dell and Cindy Hubert of APQC

2013-03: Leading Effective Virtual Teams: Nancy Settle-Murphy

2013-04: Judgment and Practical Wisdom: Larry Prusak

2013-05: Taking Knowledge Flow Management to the Next Level with Social Media: Frank Leistner and Gordon Vala-Webb

2013-06: Knowledge Sharing at ConocoPhillips: Dan Ranta

2013-07: Learning at BAE Systems: John Hovell

2013-08: A win-win: Bridging Theory with Practice via Columbia Capstone project: Linda Hummel

2013-09: Organizational Conversation: David Gurteen – 100th Call

2013-10: Knowledge Management and Happiness at Work: Alexis Adair

2013-11: Where to Look for Knowledge Management Success: Murray Jennex

2013-12: 3 Eras of Knowledge Management: Where Has it Been and Where is it Going?: Nancy Dixon

2012-01: Social networking with text mining and analytics for Knowledge Management: Ken Martin

2012-02: Aligning People, Process and Technology in Knowledge Management: Stephanie Barnes

2012-03: Reflections on Knowledge Management Practice – 15 months into a Knowledge Management startup: Richard Vines

2012-04: Organizational RQ: Anne Marie Knott

2012-05: From Knowledge Stocks to Knowledge Flows – Opportunity & Challenges: John Hagel

2012-06: Knowledge Manageability: Al Simard

2012-07: Search Analytics: Understanding the Long Tail: Lee Romero

2012-08: Engaging for Knowledge Management Success: Build, Maintain, Outperform: Jeff Hester

2012-09: Graphic Facilitation: Nancy White

2012-10: Community Leadership: Curtis Conley and Lori Brown

2012-11: Hosted Enterprise Metadata: Russell Manley

2012-12: Too Big to Know: David Weinberger

2011-01: Net-Centric Approach to Tacit Knowledge Management: Michael Brown

2011-02: Student-centred Knowledge Management strategies: Steve Cayzer

2011-03: Why do great Knowledge Management programs fail?: Steve Denning

2011-04: Implementing content rating behind the firewall: Dave Thomas

2011-05: Knowledge is Fluid; Upcycling Knowledge: Steve Wieneke

2011-06: Integrated Knowledge & Learning Organization; Social Task Networks: Karla Phlypo and Stan Rosenschein

2011-07: Culture & Adoption and Content Harvesting
Steve Kaukonen and Stacie Brenkovich of Accenture

2011-08: Being the convener: facilitating tacit knowledge-sharing: Kate Pugh and Roberto Evaristo

2011-09: Knowledge Transfer in a Digital World – The shift is on!: Kent Greenes

2011-10: Social Media in the Enterprise: the future is here – how can we make it work?: Tom Short, Mary Abraham, Peter Hobby, and Kate Pugh

2011-11: Breaking free from the old structures holding back online Knowledge Management: Ephraim Freed

2010-01: Radical Management: Creating a Safe Space for Knowledge Management: Steve Denning

2010-02: Rethinking Ourselves (Knowledge Management People) as Technology Stewards: Etienne Wenger, Nancy White, and John Smith

2010-03: Making a Difference: Removing barriers to knowledge flows: Arthur Shelley

2010-04: Knowledge transfer toolkit program: Keith De La Rue

2010-05: Idea Management at State Farm: Carol Csanda

2010-06: Sharing lost know-how – solve thorny problems with the Knowledge Jam: Kate Pugh

2010-07: Knowledge Management and Application Domain: Steve Wieneke and Karla Phlypo

2010-08: Social Learning: Marcia Conner

2010-09: Using Chaos Theory to Enable Real Time Awareness: Thierry Hubert and Bill Ives

2010-10: What intranet innovations can do for Knowledge Management: James Robertson

2010-11: Results through Collaboration and Knowledge Management at Cisco: Doug Madgic

2010-12: A Knowledge Agenda: Managing More than Knowledge: Al Simard

2009-01: Creating Successful Knowledge Management Business Plans and Goals: Bernadette Boas

2009-02: Impacts of behavior on knowledge transfer and project outcomes: Arthur Shelley

2009-03: Building a Knowledge Ecosystem: Raj Datta

2009-04: Interviewing Skills for Discovering Unconscious Knowledge: Carl Gaertner

2009-05: Adaptive Knowledge Architectures: Andrew Gent

2009-06: Managing Knowledge Loss Due to Workforce Attrition: Bill Kaplan

2009-07: Understanding our Hidden Diversity: Steve Wieneke – 50th Call

2009-08: Sustainable Knowledge Management: Andrew Gent

2009-09: Planning & Running Successful Virtual Meetings: Nancy Settle-Murphy

2009-10: Community Metrics: The Novell Approach: Lee Romero

2009-11: Using Expertise: The Story So Far: Matt Moore

2009-12: Relationship of Learning, Knowledge and Sustaining Innovation: Rick Wallace

2008-01: Facilitated Better Practice Transfer: Kent Greenes

2008-02: Knowledge Management Adoption at EDS: Jason Ferguson

2008-03: Results from the Fluor Knowvember Campaign: John McQuary and Tara Keithley

2008-04: Knowledge Management at Boeing: Jim Coogan

2008-05: Collaboration at Accenture: Stacie Jordan

2008-06: Knowledge Management at 3M: Barry Dayton

2008-07: Replacing a Lessons Learned Database with a Visible Learning Process: Steve Wieneke of GM

2008-08: Content Supply? Meet Knowledge Demand! The Case for Knowledge Planners: Marc Solomon of PRTM

2008-09: Collaborative Networks and the New Enterprise: Hubert Saint-Onge

2008-10: Developing, Deepening and Retaining Expertise: Richard McDermott

2008-11: Knowledge Management at ManTech International: John Hovell

2008-12: Knowledge Services: A Business Framework for Knowledge Management: Al Simard

2007-01: Demand Driven Knowledge Management and Ignorance Elimination: Bruce Karney

2007-02: Generational differences and their impact on collaboration: Lynn Busby of IBM

2007-03: Driving Outstanding Customer Experience to the Bottom Line: Marilyn Martiny

2007-04: Modeling Complexity with Value Network Analysis: Verna Allee

2007-05: GM Case Study Preview & The Knowledge Management Domain: Steve Wieneke and Karla Phlypo

2007-06: Knowledge Management for Call Centers: Greg Reid

2007-07: Learning and Performing: Rick Wallace of APC

2007-08: Business narrative experiences at Anecdote: Shawn Callahan

2007-09: The Kingdom of Taxonomy: Patrick Lambe

2007-10: Knowledge Harvest Facilitation: Kate Pugh and Nancy Dixon

2007-11: Knowledge & Innovation Management: Christian De Neef and Ives De Saeger

2007-12: Implementing Knowledge Management in an ITIL Environment: Stephanie Barnes

2006-01: Knowledge Management at Cisco Advanced Services: Doug Madgic and Gary Borella

2006-02: Building a Knowledge Culture at MindTree Consulting: Raj Datta

2006-03: Caterpillar Knowledge Network: Reed Stuedemann

2006-04: What blogs and wikis bring to business and knowledge management: Bill Ives

2006-05: Making learning & performing routine: Kent Greenes

2006-06: Blogging and Knowledge communities – is there a connection?: Jack Vinson

2006-07: Eight Strategies for Maximizing the Value of Knowledge Sharing: Sanjay Swarup

2006-08: Virtual Collaboration in the Global Enterprise: Brian Gorman

2006-09: Discussion on Knowledge Management: Steve Denning

2006-10: How to leverage public education by means of a collaboration strategy: Mike Koffman, Jillian Darwish, and Matt Saddler

2006-11: Nurturing Trust – Leveraging Knowledge: Peter West

2006-12: Networks and Sensemaking: Themes from Net Work: Patti Anklam

2005-06: Roundtable

2005-07: Unisys Services Knowledge Management Program: Paul Rehmet

2005-08: Roundtable

2005-09: Roundtable

2005-10: Roundtable

2005-11: Knowledge Enablement in IBM Global Services: Mark May

2005-12: Thinking for a Living: Improving the Performance of Knowledge Workers: Tom Davenport
Chapter meetings
List of Meetings
BostonDetroitDublinNYCSan Francisco
Usually meetings are on the fourth Thursday of the month (face to face and online/dial in); topics are not set in advance; register on the chapter’s workspace to join and participate.

2025

Sep 2025: TBD

Jul 2025: KM conferences discussion: APQC Conference, Knowledge Summit Dublin, KMWorld Conference

Jun 2025: KM conferences discussion: APQC Conference, Knowledge Summit Dublin, KMWorld Conference; KM Landscape – introduction, Information & Knowledge Strategy Masters

May 2025: “Collectivity, Nostalgia, Selectivity” article / roadshow: Selectivity in benchmarking using large language models

Apr 2025: “Collectivity, Nostalgia, Selectivity” article / roadshow (180th meeting)

Mar 2025: Knowledge Management (KM) Fundamentals – how we… (cont.) (Initial prompt: KM matters more in an AI world, but we have to rework its branding)

Feb 2025: Knowledge Management (KM) Fundamentals – how we… (cont.) (…)

Jan 2025: Knowledge Management (KM) Fundamentals – how we… (cont.) (article: Knowledge Managers Bring Collectivity, Nostalgia, and Selectivity to the AI Ecosystem)

2024:

Dec 2024: TBD

Oct 2024: Knowledge Management (KM) Fundamentals – how we… (cont.)

Sep 2024: Knowledge Management (KM) Fundamentals – how we… (cont.)

Jul 2024: Knowledge Management (KM) Fundamentals – how we explain, promote, even re-cast KM in today’s whirlwind of factors

Jun 2024: Blueprints: A Reuse Revolution (panel)

May 2024: Knowledge Management (KM) Fundamentals – how we explain, promote, even re-cast KM in today’s whirlwind of factors

Apr 2024: No meeting

Mar 2024: Round Robin Updates (Ongoing Collaborations: Co-authoring some ideas based on this meeting about ChatGPT and AI)

Feb 2024: Next level of discussion about “The mini manifesto for LLMs”

Jan 2024: Glean’s approach to knowledge management, enterprise search and responsible generativeAI; Thoughts on KM’s position in this new world: The mini manifesto for LLMs (Outcome of the Dec 2023, meeting)

2023:

Dec 2023: Year wrap-upn (Focus: GenAI manifesto)

Oct 2023: Why Knowledge Management strategy has changed, and how (cont.)

Sep 2023: Why Knowledge Management strategy has changed, and how

Aug 2023: SharePoint Functionality ‘Tips and Tricks’ Discussion; 2nd SIKM Boston Summer Gathering

May 2023: Glean! (AI-powered workplace search) a tour and talk

Mar 2023: Natural Language Search and Generative AI and their potential impacts on our work

Feb 2023: Internal Organizational Learning Communities at Jobs for the Future (JFF)

Jan 2023: Radical Knowledge Management

2022:

Dec 2022: KM practitioners’ “Superpowers”: KM and Change Management & Recession-Proofing KM

Oct 2022: Sharing on the The Community Roundtable Connect Conference

Sep 2022: Knowledge Management program with a group new to Knowledge Mangaement; Workshop on Diversity in Ways of Knowing for new Columbia Information and Knowledge Strategy Students

Aug 2022: SIKM Boston summer retreat

Jun 2022: Your developments in Knowledge Management and community (virtual only)

Apr 2022: Intranet Best Practices: 2020 Research Findings from Nielsen Norman Group and Knowledge Architecture (virtual only)

Mar 2022: Myth busting issues with working remotely (virtual only)

Feb 2022: Conversational Leadership event known as Global Bridging (KM4Dev Knowledge Cafe; CANCELLED) & Open Discussion on recent readings’ take-aways (virtual only)

2021: (virtual only)

Dec 02: Mergers & Acquisitions and their impacts on Knowledge Management programs

Oct 28: New and emerging Knowledge Management positions, and how Knowledge Management is being represented in those positions

Sep 23: New and emerging Knowledge Management positions, and how Knowledge Management is being represented in those positions

Jul 22: Knowledge Management brass tacks: Lessons and methods for embedding Knowledge Management activities into workflows

Jun 24: Open Conversation Meeting

May 27: Learning and Knowledge Sharing in a Hybrid World & Member Updates

Apr 22: The economic value of the knowledge we produce: The Knowledge Value Chain framework

Mar 25: Member Updates & Group Discussion

Feb 25: Knowledge On Boarding: Topic Presentation & Group Discussion

Jan 28: Topics to be confirmed

2020: Dez 3 (virtual only); Oct 22 (virtual only); Sep 24 (virtual only); Aug 27 (virtual only); Jul 23 (virtual only); Jun 25 (virtual only); May 28 (virtual only), Apr 30 (virtual only), Mar 19 (virtual only), Feb 27, Jan 16

2019: Dec 19 (virtual only); Nov 21, Oct 24, Sep 26, Aug 22, Aug 2 (1/2 day Retreat), Jun 20 (Dinner), May 23, Apr 25, Mar 28, Feb 28, Jan 29

2018: Dec 13 (Dinner; POSTPONED), Oct 25, Sep 27, Aug 23, Jul 19 (virtual), Jun 28, May 24, Apr 26, Feb 22, Jan 25

2017: Nov 30, Oct 26, Sep 14, Aug 31, Jun 22 (Dinner), May 25, Apr 27, Mar 23, Feb 23, Jan 26

2016: Dec 1, Oct 27, Sept 22, Aug 18, Jul 28, Jun 23, May 26, Apr 28, Mar 24, Feb 25, Jan 28

2015: Dec 16 (Dinner), Nov 20, Oct 22, Sep 24, Aug 20, Jul 7, May 28, Apr 23, Mar 26, Feb 26, Jan 22

2014: Dec 18, Nov 20, Oct 23, Sep 25, Aug 21, Jul 24, Jun 26, May 22, Apr 24, Mar 27, Feb 27, Jan 23

2013: Nov 21, Oct 24, Sep 26, Aug 22, Jul 25, Jun 27, May 23, Apr 25, Mar 28, Feb 28, Jan 24

2012: Nov 29, Oct 25, Aug, 23, Jul 26, Jun 28, May 24, Apr 26, Mar 22, Feb 23, Jan 26

2011: Dec 22, Oct 27, Sep 22, Aug 25, Jul 20 (Dinner), Jun 23, May 26, Apr 28, Mar 24, Jan 27

2010: Dec 23, Nov 18, Oct 28, Sep 30, Aug 26, Jun 17, May 20, Apr 22, Mar 25, Feb 25, Jan 28

2009: Dec 10, Nov 19, Oct 29, Sep 24, Jul 23, Jun 1, May 27, Apr 30, Mar 2, Feb 26, Jan 29

The Detroit KM Community meets for lunch (Detroit KM Lunch) once a month. Contact Stan (stangarfield@gmail.com)

Face to face meetings; announced on the community platform. Contact Amy Carlton (Linkedin) to join.

Feb 2026: 3rd SIKM Dublin Meet-Up TBC

Dec 2025: 2nd SIKM Dublin Meet-Up

Oct 2025: 1st SIKM Dublin Meet-Up

Face to face meetings twice a year; announced on the community platform.

Dec 3, 2015, May 3, 2016, Dec 13, 2016

SF Bay Area KM professionals monthly face to face meetings; announced on the community platform.

2021: Mar 17 (Making Change Resistance a Thing of the Past)

2020: Jan 16 (Knowledge Transfer: Surviving the Boomer Brain Drain – Capture Critical Knowledge Before It Walks Out the Door)

2019: Aug 7 (Gamification), May 8 (Taxonomy; virtual meeting), Mar 13 (Change Management), Jan 17

2018: Nov 14 (KM World review), Oct 3, Sep 7
SIKM Peer Assists, Knowledge Cafes, Fishbowls, etc.
- Jun 2025: Knowledge Management (KM) Jobs – Where are they at these days? (Knowledge & Dance Café @ Martin Luther King Library)
- Dec 2024: Communities of Practice (CoPs) in your organisations – how do they work? (Peer Assist – Esther Wheeler (lead), Stan Garfield, Angshumala Sarmah, Aparajita Suman, Rob Hearne, and Rebecka Isaksson)
- Feb 2022: ChatGPT and Knowledge Management (InMyTribe Discussion – Arnold Kling, Stan Garfield, and Dennis Pearce)
- Nov 2021: How do you measure successful knowledge sharing (Fishbowl – Dan Ranta)
- Jun 2021: Is implementing Working Out Loud limited by the surrounding environment and culture, and if so, why? (May 2021 Peer Assist Follow-up Knowledge Cafe – Dennis Pearce)
- May 2021: Working Out Loud (Peer Assist – Dennis Pearce)
- Jan 2021: Lessons Learned Delivery (Peer Assist – Tom Barfield)
Get-togethers @ KM events (mainly at KMWorld conference)
- 15th SIKM Leaders Community Meet-up at KMWorld, Nov 2025 (Orga: Stan Garfield)
- 14th SIKM Leaders Community Dinner at KMWorld, Nov 19 or 20, 2024 (Orga: Stan Garfield)
- 13th SIKM Leaders Community Get-together at KMWorld, Nov 9, 2022
- 12th SIKM Leaders Community Dinner/Meetup at KMWorld, Nov 16, 2020 (Orga: Susan Hanley)
- 11th SIKM Leaders Community Dinner at KMWorld, Nov 6, 2019 (Orga: Susan Hanley, Arno Boersma, Neesham Spitzberg)
- 10th SIKM Leaders Community Dinner at KMWorld, Nov 7, 2018 (Orga: Susan Hanley)
- 9th SIKM Leaders Community Dinner at KMWorld, Nov 7, 2017 (Orga: Susan Hanley)
- 8th SIKM Leaders Community Dinner at KMWorld, Nov 16, 2016 (Orga: Susan Hanley)
- 7th SIKM Leaders Community Dinner at KMWorld, Nov 3, 2015 (Orga: Arno Boersma and Neesham Spitzberg)
- 6th SIKM Leaders Community Dinner at KMWorld, Nov 6, 2014 (Orga: Susan Hanley)
- 5th SIKM Leaders Community Dinner at KMWorld, Nov 6, 2013 (Orga: Susan Hanley)
- (informal) APQC KM Conference SIKM Leaders Community Dinner, May 2, 2013
- 4th SIKM Leaders Community Dinner at KMWorld, Oct 18, 2012 (Orga: Susan Hanley)
- APQC KM Conference SIKM Leaders Community Dinner, Apr 26, 2012 (Orga.: Linda Hummel)
- 3th SIKM Leaders Community Dinner at KMWorld, Nov 2, 2011 (Orga: Susan Hanley)
  (joint event with the Knowledge Management Education Forum)
- 2nd SIKM Leaders Community Dinner at KMWorld, Nov 17, 2010 (Orga: Susan Hanley)
- 1st SIKM Leaders Community Dinner at KMWorld, Nov 17, 2009 (Orga: Susan Hanley)
Group Conversations
Latest conversations
- January 12, 2026
  Re: KM Incentives
  agree Stan! what you are describing are some of the tenets of the perceived benefit model for predicting adoption/use. these factors are: social factors (do my leaders do it, my supervisors, my cowork …
- January 12, 2026
  Re: KM Incentives
  In my experience, the best way to motivate is through inspirational leadership – communicating authentically, setting clear expectations, regularly thanking and praising, and most important, leading b …
- January 12, 2026
  Empower KM Conference
  Hello Folks! Just wanted to send a reminder that EmpowerKM is just around the corner and that our New Year registration discount for both the in-person Charleston Event for 24-25 February and the Virt …
- January 12, 2026
  Re: KM Incentives
  I’ve followed this discussion with interest. My own view is that incentives undermine rather than support genuine knowledge sharing. They may increase visible activity in the short term, but at the …
- January 12, 2026
  Re: KM Incentives
  I really like the entire list of motivation methods below. In my experience, the best methods are those that have already proven themselves in an organization. This also applies to KPIs. In our KM pro …
- January 12, 2026
  Re: Best digital platforms for inter-organizational Communities of Practice (multiple M365 tenants)
  We have a similar challenge – and not a ten thousand user base organisation, but rather a multi company organisation – merged entity where some entities, for various reasons, decided not to migrate to …
- January 12, 2026
  Re: KM Incentives
  Adriana Jacinto reacted to your message: From: main@SIKM.groups.io on behalf of Nabil Keith Durand via groups.io Sent: Monday, January 12, 2026 1:04:05 AM To: main@SIKM.groups.io Subject: Re: [SIKM] K …
- January 12, 2026
  Re: KM Incentives
  Hi Susan, and others, Incentives is such an interesting topic. But one idea jumped out: "…an environment where much knowledge has been lost, very quickly." From previous experiences, this …
- January 11, 2026
  Re: Learning/knowledge sharing
  Nabil and Robert – Thanks for the continued discussion. I will add another heretical view. I don’t want learning. I want performance. This is a problem that L&D professionals get into. The …
- January 11, 2026
  Re: KM Incentives
  Hi Stephen (et all) – I think we’re not operating at the right level. We’re talking about motivation like it’s a single thing applicable across contexts and individuals – and it’s quite clearly not …