The Knowledge Management Education Hub

Communities

Communities (until 2020: Divisions)

• Knowledge Management Community (KMunity)²⁾
  – KM Division Education Committee*
  – Records Management Section* (2013-2015)
• Leadership and Management Development Community³⁾
  – Knowledge Management Section*²⁾

Communities (until 2020: Chapters)

• Local Communities in the US, some in Canada, and some outside of North America
  – Arabian Gulf Chapter (SLA/AGC)
  – SLA Europe

Conferences

• Special Libraries Association Annual Conference & Info-Expo (SLA Annual)*
  (Incl. Continuing Education (CE) Sessions: Knowledge Management/Knowledge Services Certificate Program courses (until 2019); Knowledge Executive Institutes (1997-1999); Other courses on topics in Knowledge Management)
• Special Libraries Association’s Professional Learning Conference, January 23-25, 2000, St. Louis, Missouri, USA
  Conference Theme: KM2000: Knowledge Management for the Information Professional
  (in conjunction with the SLA Winter Meeting, Jan 20-22)
  Presentations (day 1):
  Welcome: Knowledge Management and SLA
  The Information Professional as Knowledge Management Champion
  Knowledge Management From Our Perspective: It’s Politics and Leadership

  Professional Learning Seminars (day 2&3):
  Knowledge Management Basics: Identifying and Using the Knowledge Management Building Blocks
  Pulling Knowledge Management Process Together: Follow-Through and Training
  Knowledge-Sharing via Advanced Content Management and Information Portal Strategies
  Knowledge Management: The HR Focus-Who Do You Hire?
  Knowledge Management: Gaining and Keeping Control in the Small Special Library
  Content Management or Knowledge Management? What’s the Special Librarian’s Role?
  Getting the Word Out: How the Organization Hears About the Knowledge Management Product

  Other Events (day 1):
  Technology Fair, Networking Luncheon, Professional Learning Conference General Session, Thinking/Learning/Sharing Sessions, Sessions Wrap-up and Seminars Preview

Certificates⁵⁾

• Knowledge Management/Knowledge Services Certificate Program**
  • KMKS101 Fundamentals of Knowledge Management and Knowledge Services
  • KMKS102 The Knowledge Audit: Evaluating Intellectual Capital Use
  • KMKS103 Knowledge Strategy: Developing the Enterprise-Wide Knowledge Culture
  • KMKS104 Networking and Social Media: Technology-Enabled Knowledge Sharing
  • KMKS105 Change Management and Change Implementation in the Knowledge Domain
  • KMKS106 Critical Success Factors: Measuring Knowledge Services
• Certificate in Knowledge Management**
  • KMKS01. Introduction to Knowledge Management and Knowledge Services
  • KMKS03. The Knowledge Audit
  • KMKS05. Strategic Planning for Knowledge Management
  • KMKS07. The KM/Enterprise Content Management Connection
  • KMKS09. Using Technology: Connecting People with Knowledge
  • KMKS11. Knowledge Management Project Management
  • KMKS13. Personal Knowledge Management and the Mission-Specific Focus
• Certificate in Knowledge Services**
  • KMKS01. Introduction to Knowledge Management and Knowledge Services
  • KMKS02. The Knowledge Services/Strategic Learning Link
  • KMKS04. The Customer Focus: CRM for Knowledge Services
  • KMKS06. The Knowledge Culture: Leadership and Knowledge Services
  • KMKS08. Critical Success Factors: Measuring Knowledge Services
  • KMKS10. Collaboration, Resource Sharing and the Knowledge Services Impact
  • KMKS12. The Knowledge Director: Competencies and Skills
• Dual Certificate in Knowledge Management and Knowledge Services**⁶⁾
  
  List of Courses

  • KMKS01. Introduction to Knowledge Management and Knowledge Services
  • KMKS02. The Knowledge Services/Strategic Learning Link
  • KMKS03. The Knowledge Audit
  • KMKS04. The Customer Focus: CRM for Knowledge Services
  • KMKS05. Strategic Planning for Knowledge Management
  • KMKS06. The Knowledge Culture: Leadership and Knowledge Services
  • KMKS07. The KM/Enterprise Content Management Connection
  • KMKS08. Critical Success Factors: Measuring Knowledge Services
  • KMKS09. Using Technology: Connecting People with Knowledge
  • KMKS10. Collaboration, Resource Sharing and the Knowledge Services Impact
  • KMKS11. Knowledge Management Project Management
  • KMKS12. The Knowledge Director: Competencies and Skills
  • KMKS13. Personal Knowledge Management and the Mission-Specific Focus

Courses

Competitive & Decision Intelligence (CDI) Certificate Courses

• Knowledge Management for Competitive Intelligence (CI; not available seperate from the certificate)

SLA Continuing Education Workshops

• From Taxonomy to Ontology 2,5 h, online)

Continuing Education (CE) Sessions at the SLA Annual Conference

• Knowledge Management/Knowledge Services Certificate Program courses
• Other courses on topics in Knowledge Management (see conference)
• 1997-1999: Knowledge Executive Institute (KEI)

Knowledge Management/Knowledge Services Certificate courses

See certificates

2004 Courses

Knowledge Management Benchmarking
Blogging for Information & Knowledge
Communities of Practice & Knowledge Management Exchange

SLA Professional Learning Conference (was: SLA Winter Education Conference)

• 2000 Professional Learning Seminars:
  Knowledge Management Basics: Identifying and Using the Knowledge Management Building Blocks
  Pulling Knowledge Management Process Together: Follow-Through and Training
  Knowledge-Sharing via Advanced Content Management and Information Portal Strategies
  Knowledge Management: The HR Focus-Who Do You Hire?
  Knowledge Management: Gaining and Keeping Control in the Small Special Library
  Content Management or Knowledge Management? What’s the Special Librarian’s Role?
  Getting the Word Out: How the Organization Hears About the Knowledge Management Product
• 1999 Courses & Workshops:
  Course 200: Building the Corporate Intranet Knowledge Center
  Course 400: Knowledge Management: Cases, Complexities & Competencies
  Workshop E: Building the Corporate Intranet Knowledge Center

SLA Institutes

• Apr 2001: Knowledge Champions Institute (5 days)
• Jun 1999: Knowledge Management Institute @ SLA Annual
• Jun 1998: Knowledge Management Institute @ SLA Annual
• Nov 1997: Knowledge Management: A New Competitive Asset (2 days State-of-the-Art Institute)
• Jun 1997: Knowledge Management Institute @ SLA Annual

Webinars

Best of SLA Annual Conference Webinar Series

• Oct 2018: The Seven Competencies of Highly Effective Knowledge Managers
• Nov 2017: Show Me a Story: Data Storytelling Using Familiar Tools

SLA Europe Webinars

May 2022: Knowledge Cafe on Conversational Leadership
Sep 2020: Getting to Unconscious ‘Working Out Loud’ – a Knowledge Management story
Jan 2019: How Real is the Impact of Artificial Intelligence for the Information Professional?
Dec 2014: Knowledge management, a profession in transformation
Oct 2014: It’s All About Semantics: How Metadata Supercharges Knowledge Management Solutions
May 2014: New professionals guide to Knowledge Management in legal services (Knowledge Management in law firms)

SLA Canada Nexter Chats (w. Dysart & Jones Associates)

• Sep 2022: SuperSearcher Tips for Knowledge Navigators & Intelligence Officers
• Aug 2021: Canadian Government Information & Knowledge Sharing
• Jul 2020: Ontologies: Critical for Artificial Intelligence

Click U Live! (formely known as Virtual Seminar/Learning Series)

• 2008: Best Practices for Setting Up Wikis
• 2007: Moving to Knowledge Services: Managing the Change and Identifying Advocates and Champions; Lessons Learned – Best Practices Developed (Part 1+2)
• 2006: Fostering Online Collaboration Using Wikis; Communities of Practice – Knowledge at Work!; Taxonomy Knowledge Management — Where to Go Once the Knowledge Management Program Is Already in Place
• 2005: Unlocking Knowledge from Text (Text Mining)
• 2004: Building Communities of Practice (COPs) for Knowledge Exchange: Roles for Information Professionals
• 2003: Knowledge Management: The Role of Storytelling
• 2002: Planning an Information Audit; Knowledge Innovation® – the True Competitive Intelligence; Knowledge Services: Specialist Librarians in the New Profession
• 2001: Share and Share Alike: Creating Knowledge Sharing Systems; What’s Your Story? Making Change Happen through Storytelling; Tending the Garden of Knowledge: An Inside Look at Communities of Practice

Distance Learning Program

• Oct 1996: Getting Out of the Box: The Knowledge Management Opportunity

Events

Chapters and Divisions events on topics in Knowledge Management

• Oct 2021: The Hollywood Research Library: Visual Knowledge in the Republic of Images (SLA Southern California)
• May 2019: Practical knowledge and information management (SLA Europe, Edinburgh, UK)
• May 2018: Key Resources for Knowledge Management (SLA Toronto Chapter)
• May 2014: New Professionals Guide to Knowledge Management in Legal Services (SLA Europe, Dublin, Ireland)
• Sep-Nov 2013: Fall Knowledge Management Series (SLA New York Chapter):⁷⁾
  Understanding Knowledge Management
  The Knowledge Audit as a Strategic Planning Tool for KM Policy and Practice: A Practical Step by Step Method
  Knowledge Management – Integration with Enterprise Strategic Initiatives
• Feb & Sep 2012: Webinar on Libraries & Knowledge Management: Taming the Knowledge management Monster (SLA Legal Division)
• Apr 2008: Creating a Knowledge Sharing Culture: How to Thrive on Change (SLA San Diego Chapter)

Knowledge Management Division Events

• KM Division sponsored workshops and programs at the annual SLA conference
• KM Division Annual Business Meetings

SLATalks (twitter chats)

• Jul 2015: Get to Know Knowledge Management with SLA’s Knowledge Management Division!

Podcasts

SLA Europe

• Nov 2011: Knowledge Cafés: A conversation with David Gurteen
• Nov 2010: Leonie Houtman on knowledge management and retention