Filed in: knowledge manager

AI x KM New York*

Knowledge Management conferences| Knowledge Management education & training worldwide

The AI x KM (Artificial Intelligence x Knowledge Management) Forum, sub-titled The Next Frontier in Legal Knowledge Management, and AI x KM: UK (Artificial Intelligence x Knowledge Management: United Kingdom) Forum, formerly the KM / UK (Knowledge Management / United Kingdom) Forum, sub-titled Redefining Legal Knowledge Management, and the Inside Legal KM (Inside Legal

Society 5.0 Knowledge Managers Curriculum

Abstract: When “quality being everyone’s business” coincides with the reality of a disruptive work environment, critical self-evaluation becomes an essential tool to ensure accountability. Academics who design curricula and their tuition offering have a certain degree of freedom in what and how they teach. However, academics need to be consciously discerning, yet inclusive, about

Support Knowledge Manager’s Day with AI

Videos | Knowledge Management education & training worldwide

Abstract: In this episode of The Ticket podcast, Fred Walton, Conversation Designer at Intercom sits down to chat with Beth-Ann Sher, Senior Knowledge Manager at Intercom, about the role of a knowledge manager in an AI-driven customer service landscape. Beth shares her journey from being a product marketing manager to becoming a knowledge manager