The Knowledge Management Education Hub

Graduate Programs

• Master of Science in Knowledge and Technology Management ²⁾
  (Options: by coursework & dissertation; by coursework & field study
• Postgraduate Diploma (PgD) / Master of Science (MSc) in Knowledge Management** ³⁾
  (Modes: 6 courses (PgD); 10 courses (MSc); 7 courses & dissertation (MSc))
  
  Courses

  • A) Compulsory subjects: Managing Knowledge; Methods and Tools for Knowledge Management Systems; Organisational Learning: Methods and Practices; Managing and Measuring Intellectual Capital; Strategic Issues & Case Studies in Knowledge Management
  • (B) Core subjects: Knowledge Based Service Innovation; Enterprise Knowledge Portals; Knowledge Communities; Business Intelligence and Data Mining; E-Learning Technologies and Practices
  • (C) Elective Subjects: Technology Transfer and Commercialisation; Workflow Design and Management; Manufacturing Strategy; Enterprise Resources Planning; Managing Six Sigma; Intellectual Property Management and Strategies; Managing Organizations and People (Past: Organizational, motivational and intercultural aspects of Knowledge Management; Knowledge Management Practices in Small and Medium-sized Enterprises; Leading Change; Systematic Innovation for Product Development; Process and Performance Management

  Information Sessions

  • 2015: 13-May-15, 15-Apr-15, 18-Mar-15, 12-Feb-15
  • 2014: 14-May-14, 29-Apr-14, 18-Mar-14, 11-Feb-14
  • 2013: 14-May-13, 6-Feb-13, 19-Jan-13
  • 2012: 20-Jun-12
  • 2011: 15-Jun-11, 9-Mar-11
• Doctor of Engineering** (Research area: Knowledge and Technology Management)
• Doctor of Philosophy (PhD) / Master of Philosophy (MPhil) in Industrial and Systems Engineering (Research area: Operations and Supply Chain Management > Knowledge management, intellectual capital management, innovation management and big data; Knowledge engineering and management, and technology management knowledge mining and business intelligence, intellectual capital management, technology forecasting and roadmapping>; was: Knowledge and Technology Management > …)

Certification & Certificates

• Certified Knowledge Professionals (CKP) ⁴⁾
• Certificate Intercultural Knowledge Management / Zertifikat Interkulturelles Wissensmanagement** ⁵⁾
  Part 1: Theory at Dortmund University
  Application oriented introduction to Knowledge Management (KM) and update information on the latest trends; Intercultural Management and Communication; Chinability; Introduction to the intercultural differences in dealing with knowledge; Case study “Intercultural Knowledge Management”

  Part 2: Study mission to Hong Kong
  Session 1 – Knowledge Audit & Networking dinner with the Hong Kong Knowledge Management Society; Session 2 – Knowledge Portals, Taxonomy and Content Management; Session 3 – Knowledge Management Strategy Planning + Measurement of Results; Visit of production sites

Short / Executive Courses & (In-House) Corporate Training

• International Summer School in Knowledge Management (KM)
  • 4th International Summer School in Knowledge Management (KM), 10 Jul 2019
    Lego Serious Play Workshop; Open Curriculum Workshop
  • 3rd International Summer School in Knowledge Management (KM), 22 Aug 2018
    Managing Knowledge in the age of digitalisation; Opportunities and Challenges for Managing Knowledge in the Tourism and Hospitality Industry; Knowledge Elicitation and Mapping in the Cynefin Framework; Workshop – Lego Serious Play; Company Visit – Arup
  • 2nd International Summer School in Knowledge Management (KM), 19 Jul 2017
    Lectures: Knowledge Management in the Age of Digitalization; Role of Gamification in Innovation; Service Design Thinking
    Workshops (attend one): How to Start and Sustain a Community of Practice (CoP); How to Design a Game to Stimulate Innovation
  • 1st International Summer School in Knowledge Management (KM), 2 Aug 2016
    Online modules: What is Knowledge Management?; Knowledge Management Tools, Applications & Case studies; How to leverage the cloud for collaboration and innovation?
    Seminars: Unlearning Knowledge Management; The role of technologies in Knowledge Management; Case studies and lessons learnt; Knowledge Cafe & discussions
    Site Visits: ?
• Knowledge Management Strategy and Audit
• Implementation of Knowledge Management Plan
• Innovation and Gamification
• Intellectual Capital Management
• Knowledge Management Collaboration Technologies and Tools
• Knowledge Management Systems & Enterprise Portals
• Knowledge Management
• Knowledge Portal
• M & E-Learning
• Organizational Learning Culture
• Organizational Sharing Culture
• The importance of Storytelling
• Personal Knowledge Management
• Management and Reporting of Intellectual Capital
• Social Media Strategies Tools and Applications
• Cloud Computing for Knowledge Management, Learning & Innovation
• Collaboration Technologies and Tools
• Developing Knowledge Elicitation Skills for Organizational Development Practitioners
• Intranets and Portals
• Knowledge Management: Common applications, inadequacies and educational issues
• Knowledge Portal
• Personal Knowledge Management and Social Media
• Short course on Customized Certified Knowledge Professionals
• Social Media Strategy
• Taxonomy Creation and Maintenance
• Cloud Computing for Service Innovation
• Commercial Knowledge Management Software
• Communities of Practice
• Educational Technologies 2.0
• Knowledge Management and Enterprise Portals to Academics
• Knowledge Management Technologies and Cloud Computing
• Knowledge Management in Financial Services
• …more Seminars, Workshops and Talks on Topics in Knowledge Management
  
  List of Events

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  • Jul 2023: Back from the Future and Forward from the Past: Evolution of Knowledge Management Systems (KMS) into the 21st Century (What is a KMS, The Future of Search; Part of the Global Classroom Project, w. students from Potsdam University)
  • Jul 2023: Generativbe AI Tools to Support Research (w. IAKM)
  • Jun 2023: AI in Tertiary Education and Personalised Learning (w. HKKMS); Online Briefing Session for Hong Kong Most Innovative Knowledge Enterprise (MIKE) Award 2023 (w Arup University)
  • May 2023: Back from the Future and Forward from the Past: Evolution of Knowledge Management Systems (KMS) into the 21st Century & ChatGPT vs. Professor Eric Tsui on Commonly asked Knowledge Management Questions (Part of the Global Classroom Project, w. students from University of Rome “Tor Vergata”)
  • Apr 2023: KM MasterClass on Working collaboratively in a digital workplace; ChatGPT vs. Professor Eric Tsui on Commonly asked Knowledge Management Questions (Part of the Global Classroom Project, w. students from Stellenbosch University)

  Dec 2022: Understanding and exploiting Knowledge Asset Management? (online; w. HKKMS)
  Sep 2022: Retention and Transfer of Tacit Knowledge: Challenges & Case Studies (w. Arup)
  Jul 2022: Knowledge Management Tools for driving changes through network analysis (online); Knowledge Management & Big Data: An Industry 4.0 Perspective (online; w. HKKMS)
  Jan 2022: Knowledge Management and Big Data in Business: An Industry 4.0 perspective (online seminar @ Prince of Songkla University, Thailand)

  • May 2019: Solving Real World Problems with Knowledge Management (Association of KM Practitioners, co-organized by KMIRC)

  • Dec 2018: Seminar on ‘Mobilized Knowledge & Smart Mobile Learning’
  • Nov 2018: Who’s Leading Who? – How Digital Transformation Enforces Shifts of Influences; Seminar on ‘Mobilized Knowledge & Smart Mobile Learning’ (HHHMS)
  • Oct 2018: Opportunities and Challenges in Boosting the Collective Intelligence of the Firm with AI-Enhanced Knowledge Ecosystems; KMP review 2018
  • Jul 2018: Seminar “An Introduction to Data Science”
  • Mar 2018: When Business Innovation Meets the Wisdom of Buddhism
  • Jan 2018: Seminar on ‘Serious Play’: How Games and Simulations Enhance Academic Learning; KMP Gathering and Talk on Knowledge Risk and its Management

  • Oct 2017: Seminar on Information Literacy; KMP review 2017
  • Jun 2017: Seminar on Innovation
  • May 2017: Knowledge Management in Action – the Reality
  • Mar 2017: Results and reflections on two large global research projects; Seminar on Future Challenges and Practical Solutions for Knowledge Management; Free Public Seminar on Knowledge Management in Education Sector
  • Feb 2017: Seminar on Challenges, Trends and Best Practices in Learning and Knowledge Management; Gamification: Beyond Competition; Round table Coffee with Dr Bronwyn Stuckey on gamification, game-based approach to learning, open badges, microbadging, credentials, etc.

  • Nov 2016: (Workshop) Knowledge Risk Management – How to implement Knowledge Management in your organization through identifying & reducing business risks
  • Jul 2016: (Seminar) Appreciative Inquiry (AI)-Unleashing Organizational Potential and Learning Capacity
  • Jun 2016: (Talk) A Review of the Knowledge Organizations Competency Framework
  • May 2016: (Seminar) Sustainable eHealth Service Creation; (Seminar) Knowledge Management Careers and Challenges-Dialogue with the Practitioners; (Seminar) Storytelling-Why Numbers Numb Us, But Stories Stir Us
  • Apr 2016: (Webinar) Standing on Shoulders of 200 Knowledge Management Journeys; (Briefing) HK MAKE Award 2016
  • Mar 2016: (Seminar) Evolution of Semantic Technologies in Scientific Libraries
  • Feb 2016: (Seminar) Digital Transformation with Business Purpose: Enterprise 2.0 requires Leadership 2.0 at all levels

  • Oct 2015: (Seminar) Lessons learnt from nearly 200 cases of Knowledge Management journeys by Hong Kong and Asian enterprises
  • Jul 2015: (Workshop) How to Harvest Knowledge Through After Action Review; (Seminar) Enhancing the Competitiveness and Innovation of Small and Medium-sized Enterprises
  • Jun 2015: (Workshop) Knowledge-based Service Innovation
  • May 2015: (Workshop) Why Space Matters: The case for Orchestrated Serendipity (With examples for knowledge transfer, collaboration and innovation)
  • Apr 2015: (Briefing) HK MAKE Award 2015
  • Mar 2015: (Seminar) Winning Recipes from Best Knowledge Enterprises

  • Workshop: A Game Based Approach to Business Innovation
  • Workshop: Organizational Learning Strategies and Approaches:Things to be learnt from Department of Navy, US
  • Workshop: Developing Knowledge Elicitation Skills for Organizational Development Practitioners
  • Workshop: How to harvest knowledge through “After Action Review”
  • Seminar: SMEs and Knowledge Management
  • Seminar: Making innovation work: knowledge creation at the intersection of technology and business models
  • Workshop: How to minimize time spent on searching information in your workplace?
  • Workshop: Knowledge Retention strategies & Skills for Knowledge Workers
  • Seminar: Innovation in e-business: adoption and diffusion
  • Seminar: Winning Recipes from Best Knowledge Enterprises
  • Workshop: Social Media Strategies Tools and Applications

  • Seminar: Re-Positioning Corporate Learning for the 21st century
  • Dinner Talk: A Dialogue on Open Innovation: MOOC and Collaborative Sensemaking
  • Talk: Personal Learning Environments and Community of Practice
  • Mindful Lunch (1st 29-Oct-13)
  • Seminar: Science 2.0 – How the social web will change knowledge management in research
  • Seminar: Managing Knowledge for Small and Medium Sized Enterprises
  • Seminar: Science 2.0 – how the social web
  • Workshop: Knowledge-based Service Innovation
  • Workshop: Knowledge Retention strategies
  • Seminar: Knowledge Management for Bussiess: Opportunities and Challenges with Cloud Teclmologies
  • Workshop: Social Media Strategies, Tools & Applications
  • Workshop: Open Forum: Dialogue on Archaeology and Future of Intellectual Capital
  • Seminar: Sensemaking “The Oscillation Principle”
  • Workshop: How to minimize time spent on searching information in your workplace

  • Seminar: The Challenges and opportunities for IT systems to support Knowledge Management
  • Seminar: The Challenges to Knowledge Management — A Global perspective
  • Seminar: Learning and Teaching between Guidance and Freedom: Personalisation, Self Regulation and Game Based Learning
  • Seminar: Knowledge Management: Where we’ve been and Where we are going
  • Workshop: Cloud Computhtg for Knowledge Management and Innovation
  • Workshop: How to Maximize The Spent on Searching Information in your Workplace
  • Seminar Reduce the impact on Knowledge Loss from Babyboomers retirement syndrome
  • Seminar: A Perspective of Knowledge Science
  • Workshop: Social Media Strategies, Tools & Applications (Re-run)
  • Workshop: Social Media Strategies, Tools & Applications (FULL)
  • Workshop: How to harvest knowledge through After Action Review
  • Seminar: Whispered Voices – the DNA of Innovation (KMIRC support)

  • Seminar: Leadership 2.0 and Enterprise 2.0: where are we heading?
  • Workshop: Knowledge Management Systems and Social Media Technologies
  • Workshop: Intellectual Capital Management (ICM) for government officials from Hangzhou
  • Training: Knowledge Management Awareness training at HK Police College
  • Workshop: Taxonomy workshop to Red Cross
  • Seminar: Knowledge Management in NGOs: Leveraging Web 2.0 and social media tools for non-profit organisations
  • Talk: Community of Practice (at True Light Ghi’s College)
  • Workshop: Communities of Practice, Student Surveys, and Intellectual Capital (at CCC Heep Wo College)
  • Workshop: Personal Knowledge Management
  • Seminar: Library Science and Knowledge Technologies: Bringing together two great communities
  • Workshop: Blended Learning in Higher Education & the Workplace: Tools, Practices & Experiences
  • Seminar: Knowledge Sharing in Dynamic Labor Environments: Evidence from the Northern Territory of Australia
  • Workshop: RAPIDS
  • Workshop: At TungWah Group of Hospitals
  • Seminar: Lessons learnt from ICM implementation in Europe and Hong Kong
  • Seminar: My journey to Intellectual Capital
  • Talk: Exchange © Science Park – Managing Knowledge for Success: Open Innovation and Sustainability
  • Talk: Breaking through Social Media Barriers: What and How
  • Talk: Use of social software for marketing
  • Workshop: Knowledge Management teclmologies (to Guangzhou Municipal Science & Technology Progress Fund)
  • Talk: Storytelling (to the Hong Kong Police Force)
  • Talk: Knowledge Management developments in HK: Lessons Learnt from over 100 projects Prof. Eric

  • Seminar How to Design a Successful Knowledge Management Initiative (KMRC-HKKMS joint seminar
  • Seminar Future of IC and Knowledge Management
  • Talk Introduction of RAPIDS (Scenario-based E-Learning Tool) to the Secondary School (at St Bonaventure College & High School)
  • Training The Management and Reporting of Intellectual Capital (IC): New Driving Force for the Growth of Organizations
  • Seminar Knowledge Management and Business Strategy 2.0 (joint KMRC-HKKMS seminar)
  • Workshop Explornig the Power of Scenario-Based Learning with RAPIDS
  • Talk Knowledge Management (at Sun Yat-sen University)
  • Seminar The Gurteen Knowledge Cafe Masterclass
  • Seminar …to HR Professionals
  • Workshop RAPIDS lunch workshop

  • Training Knowledge Management Trainig (for Sou. China University of Technology)
  • Seminar How to generate Intellectual Capital in Future Enterprises
  • Workshop Innovation Management
  • Seminar Hong Kong as a Knowledge Capital
  • Seminar Knowledge Management for the Competitive Enterprise
  • Workshop Scenario trials for RAPIDS (Rapid Authoring Platform for Instructional Design of Scenarios)
  • Workshop Usability trial of RAPIDS (Rapid Authoting Platform for Instructional and Design of Scenarios)
  • Workshop Web 2.0 Community
  • Seminar Facilithting inniovation and collaboration in the workplace
  • Seminar Dialogue with Prof Leif Edvinsson
  • Workshop Knowledge Management Community in NGOs
  • Seminar Knowledge Science and Teclnology
  • Seminar Collaboration Strategy to adidas’ Global IT Team
  • Seminar Knowledge Management (at MTR coxporation)

  • Seminar Semantic Based Systems in Integrated Product Development
  • Workshop Learner Self-Actualisation through Life-long Learning
  • Seminar E-Learning (KMRC-HKKMS joint Seminar)
  • Seminar Unwrapping the potential of Enterprise 2.0
  • Workshop Knowledge Audit Training Workshop
  • Seminar Measuring The Unmeasurable
  • Workshop Collaboration Tools and SharePoint Portal
  • Workshop Introduction to Knowledge Management
  • Seminar Re-Thinking Complexity: A Transdiscipthtuy Approach to a New Learning Science
  • Seminar Advancements in Search Technologies for Corporate and Personal Gains
  • Workshop AIIM-KMRC IOA course
  • Workshop Introduction to Virtual Communities for NGOs
  • Seminar Knowledge in the Absence of Wisdom: Management of Value Abstract Knowledge in Business
  • Training AIIM-KMRC ECM course
  • Seminar Smart Information Portals – a viable strategy for easing health

  • Sharing Dinner Knowledge Management Sharing Night
  • Seminar Intellectual Capital in Europe – Methods and Tools
  • Seminar Building a Knowledge Sharing Commturity in the Social Welfare Sector: Application of Knowledge
  • Workshop AIIM Enterprise Record Management
  • Seminar Knowledge Management for Chinese Space Research Agency
  • Seminar Progress in Work Based Learning
  • Seminar Knowledge-Mediated Learning
  • Seminar IP Management
  • Workshop AIIM Enterprise Control Management Class
  • Seminar Narrative
  • Seminar Lessons Learnt from the ERM deployment of SharePoint 2007 Portal
  • Training Knowledge Management Training in Xian
  • Seminar Intellectual Capital Management – How to create and extract profit from intangible
  • Seminar FuturICing
  • Workshop Auditinig Organizational Knowledge Assets through an Interactive STOCKS Methodology
  • Seminar Intellectual Asset-based Management

  • Workshop Knowledge City Hong Kong
  • Workshop Starting and Sustaining Conummities of Practice
  • Workshop Integrating Collaborative Workshops into an Enterprise Knowledge Repository
  • Workshop Audithrg Organizational Knowledge Assets through an Interactive STOCKS Methodology
  • Workshop Narratives, Complexity and Sensemaking
  • Workshop Data Mining and Knowledge Discovery — Overview of Methods and Case Studies in Business Applications
  • Workshop Implement a Knowledge-based Approach to Create Value
  • Workshop Knowledge Cafe
  • Workshop Cognitive Edge: Capturing Tacit Knowledge in the Business Complexity Workshop Appreciative Inquity: Creating a powerful platform for change
  • Workshop Narrative Techniques in Practice
  • Seminar Intellectual Capital Management and Measurement

  • Seminar Enhancing Corporate Communication, Culture Mapping, and Knowledge Capture
  • Seminar Mental Models Drive Good Decision Making, Innovation, and Effective Actions
  • Seminar Complex knowledge: Sense making, Narrative, and networks

  • Seminar Applying Sense-Making Methodology to Establish Communities of Practice: Examples from the British Council
  • Seminar People-Focused Knowledge Management: Effective Decision-Making Leads to Enterprise Success
  • Seminar Enhance Business Intelligence with Data Mining
  • Lecture How knowledge is shared and managed in Buckman Laboratory
  • Dinner Talk The New Generation Knowledge Management
  • Seminar Leveraging Knowledge for Organization Success and Avoid Typical problems

  • Workshop Knowledge Management Audits Workshop on “Understanding your knowledge environment”
  • Seminar SARS, Terrorism and Knowledge Management – Social Network Analysis and Knowledge Management
  • Seminar Leadership in the Connected Economy

  • Seminar Corporate Portals: Benefits, Adoption, Deployment and the Prof. Eric Tsui Teclmology Landscape

Massive Open Online Courses (MOOCs) @ edx / HKMOOC

• Business Excellence in a knowledge-driven Industry 4.0 world (Professional Certificate)
  Knowledge Management and Big Data in Business (Certificate)
  Industry 4.0: How to Revolutionize your Business (Certificate)
• ISE101x: Knowledge Management and Big Data in Business (Certificate)
• mISE101: Knowledge Management and Cloud Computing**

Conferences / Forums

• Asian Knowledge Forum (incl. Asian and Hong Kong MAKE Award ceremony) ⁶⁾
• (Hong Kong) Knowledge Management Conference / Forum
• Hong Kong MAKE Award Presentation Ceremony ⁶⁾
  • Hong Kong Most Admired Knowledge Enterprise Award Ceremony, 2008, Hong Kong
  • Hong Kong Most Admired Knowledge Enterprise Award Ceremony, 21 October 2009, Hong Kong
  • Hong Kong Most Admired Knowledge Enterprise Award Ceremony, 29 November 2010, Hong Kong
  • Forum “Learning from the Best: Benchmarking International Knowledge Management Practices”, 8 November 2011, Hong Kong
  • Forum on “Learning from the Best Knowledge Enterprises” & HK MAKE Award Presentation Ceremony 2012, 18 December 2012, Hong Kong
    (co-hosted by Cyberport)
  • Forum on “Raising Productivity through Knowledge Management” cum Hong Kong MAKE Award Presentation Ceremony 2013, 21 February 2014, Hong Kong
    (co-organized with the Hong Kong Productivity Council)
• Knowledge Management (KM) Forum for NGOs ⁷⁾
• Applying Knowledge Management in the Education 2011
• Knowledge Management in China Forum 2010
• Knowledge Management in Government Conference 2010
• Conference on Learning, Technology and Human Development (LTHD)**
• International Conference on Innovation and Knowledge Management in Asia Pacific (IKMAP)*
• International Conference on Business Knowledge Management (ICBKM), 26th – 28th October 2006, Macao SAR, PR China ⁸⁾

Webinars

• …on Topics in Knowledge Management

Communities

• Global Most Innovative Knowledge Enterprise (MIKE) Study Group (GMSG)
• Association of Knowledge Management Practitioners (KMP)
• KM in NGO Community ⁷⁾
• KMIRC members

Training

• Associate in Business (Information Systems and Knowledge Management)**